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Added 20 mins ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Elevate Customer Experience: Partner with clients to identify and build smart digital tools that make interacting and doing business with Viessmann effort-free.
Added 20 mins ago
AC
Director of Sales
ATS Corporation
Cambridge, ON
- Full-time
Partner closely with Engineering, Operations, Service, Marketing, and Finance to develop innovative customer solutions that align with profitability and operational objectives.
Added 20 mins ago
L
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 20 mins ago
VM
Sales Internship for Summer 2027
Vantage Marketing Canada
Montreal, QC
- Internship
Today, we partner with best-in-class home service providers such as Insight Canada the largest residential pest control service company in the country (think the Apple of pest control) to…
Added 20 mins ago
DG
HR Manager
Dilawri Group of Companies
Mississauga, ON
- Full-time
Partner with senior leaders to align HR initiatives with business goals
Added 20 mins ago
A
Outside Field Sales Representative (Small Business Solutions)- (Bilingual: English & Cantonese/Mandarin)
ADP
Mississauga, ON
- Full-time
Partner closely with banking partners, nurture referral relationships, and convert partner leads into new business.
Added 50 mins ago
R
Growth Lead
Requesty
London, ON
- Full-time
Partner with Engineering: Work closely with the engineering team to optimize onboarding flows, feature adoption, and monetization strategies
Added 50 mins ago
SM
RQ11706 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Added 1 hour ago
W
Project Engineering Manager
Worley
Vancouver, BC
- Full-time
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their…
Added 1 hour ago
L
3D Designer - Retail Brand Creative
lululemon
Vancouver, BC
- Full-time
Partner with Product, Brand Marketing and VM as part of the broader team
Added 1 hour ago
AS
Applied Scientist, Tax Engine
Amazon Science
Vancouver, BC
- Full-time
Added 2 hours ago
UO
Research Profile Officer
University of Victoria
Victoria, BC
- Full-time
Development and implementation of partner communication and/or engagement initiatives in a collaborative and digital first environment, related to research;
Added 2 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
…perspectives, and ideas make us a stronger organization and better partner to our…
Added 2 hours ago
KG
Multi-Family Junior Property Accountant (Toronto)
Kipling Group
Toronto, ON
- Full-time
…professionalism, and innovation, Kipling Group is a trusted partner managing your real estate…
Added 2 hours ago
GC
Lead Apprenticeship, Training
Glencore Canada
Sparwood, BC
- $123,000 to $144,000 CAD / year
- Full-time
Partner with the College of the Rockies, SkilledTradesBC, maintenance leaders, and site stakeholders to support apprentice progression and success
Added 2 hours ago
PH
Medical Oncologist - BC Cancer - Prince George
Provincial Health Services Authority
Prince George, BC
- Full-time
…through both the Provincial Health Services Authority and our partner health authority, Northern Health, at the University Hospital of Northern British Columbia. Canadian Immigration…
Added 2 hours ago
H|
Senior Strategic Advisor
Health | Santé
Toronto, ON · North York, ON
- Temporary
Working at the centre of a large branch, you'll partner with leaders across the organization to coordinate priorities, advance strategic initiatives, and support the development of key…
Added 2 hours ago
S
Project Manager I - BC Mental Health and Substance Use Services
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
…Readiness objectives and supporting governance, reporting, partner engagement, and implementation activities. Working collaboratively with BCMHSUS, PHSA, Northern Health Authority,…
Added 2 hours ago
L
Educator | Willowbrook Mall Langley
lululemon
BC · British Columbia, Canada
- Full-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 2 hours ago
L
Full-Time Educator | WHARF ST.
lululemon
Victoria, BC
- Full-time
Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
Added 2 hours ago
L
Community Specialist | Carrefour Laval
lululemon
Laval, QC
- Full-time
Added 2 hours ago
L
Community Specialist | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 2 hours ago
MG
Technical Project Manager, Cybersecurity
Michael Garron Hospital
Toronto, ON
- Full-time
…people in 22 distinct neighbourhoods. MGH is also an anchor partner in the East Toronto Health Partners (ETHP), one of Ontario’s first Ontario Health Teams (OHTs). Recognized as a leader in…
Added 2 hours ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
At Nelson Motors and Equipment, we're proud to be a trusted partner in our agricultural and acreage communities since 1959. Our customers count on us for reliable parts, dependable service,…
Added 2 hours ago
AC
Représentant Des Comptes Clients
Aston Carter
Longueuil, QC
- $32 to $40 CAD / hour
- Contract

LiveKit

Senior Product Operations Manager

Canada

Compensation Range: $145K - $200K · Full-time

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Job details

Pay: Compensation Range: $145K - $200K
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About LiveKit

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for tens of thousands of developers, collectively facilitating billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game characters, and the voice and video layer for robots.

About This Role

We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner.

This role is that owner. Your customers are the PMs and the head of product, and your job is to make them faster and better at what they do. You won't be inheriting a process manual or enforcing one. You'll be designing how a product team works at the moment it goes from a handful of people to a real organization, inside an engineering culture that values autonomy and only adopts what makes people's lives easier.

You'll Thrive Here If You

see the people you support as customers, and start from their problems rather than from a framework
like building systems from scratch more than maintaining them
would rather remove a meeting than add one
write clearly and enjoy making complicated things legible
are a fast learner, frequently picking up new tools and techniques, including AI

The best way to impress us is by trying LiveKit's product, understanding how we work, and bringing smart thoughts and opinions to the table.

What You'll Do

Run the product team's operating cadence. You own the calendar of planning cycles, reviews, and recurring updates: what each one is for, who needs to be there, what goes in, and what comes out. You make sure decisions and follow-ups are captured and visible to everyone who needs them, and you keep retiring or reshaping rituals that stop earning their time.
Own the roadmap as a system. You own how the roadmap is structured, at the right altitude for each audience, from engineering teams to leadership to sales. You make sure it stays current and becomes the place people go to find out what we're building and where it stands.
Make goals and progress visible. You run goal-setting for the product team so that every goal is measurable against a clear source of truth, and you track progress against those goals through the quarter. With our data team, you own the reporting the product team and leadership rely on, and you flag drift early.
Keep the product development playbook. You maintain lightweight shared standards for each step from framing a problem through launch: problem briefs, launch readiness, product stage definitions, release notes. With marketing, you run the internal side of every launch so each one ships with docs, pricing, and GTM ready.
Run the customer insight engine. You own the systems that keep customers close to the product team: a research repository people use, a continuous pipeline of customer conversations set up with sales and success, and a steady synthesis of what we hear from sales, support, surveys, and deals, delivered to the PMs who need it.
Grow the craft of the PM team. You own onboarding for new PMs, ongoing training, and the team's community of practice, and you help shape how we hire and level PMs.
Choose and run the team's tools. You decide how the product team uses its tools, from roadmapping and analytics to AI, and you make sure PMs get real leverage from them.
Be a partner in running the product org. You keep a pulse on where the team is stuck, bring your own point of view on what to fix next, and work with the head of product to make the product org better every quarter.

Who You Are

6+ years of experience, with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations) supporting a product team.
You've built it before. You've designed a product team's operating cadence from scratch at a company that was scaling, not only kept an existing one running.
A force multiplier. You measure your success by what changed for the people you support, not by how much process exists.
A strong writer. Most of what this role produces is read by other people: templates, updates, plans, and documentation.
Data fluent. You're comfortable defining metrics, working in BI tools, and telling a trustworthy number from an untrustworthy one. SQL is a plus.
Technical enough for a developer company. Our customers are developers and our organization is engineering-led. You don't need to write code, but you need to be credible with the people who do.
Influence without authority. Our engineering teams operate with high autonomy. Nothing here works by mandate; it works because it's useful.
AI-native. You use AI tools heavily in your own work and can help others do the same.

Nice to Have

Product operations experience at a developer tools, API, infrastructure, or AI company
Ran quarterly planning or OKRs for a product organization
Built a research repository or a customer recruiting program for B2B research
Built a PM onboarding program or career ladder
Worked with go-to-market teams on launch readiness and product stage definitions
Experience as a product manager

Our Commitment to You

An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

Compensation Range: $145K - $200K

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More about this job

Responsibilities

Own and improve the product team's operating cadence, roadmap, goal-setting and reporting, development playbook, launch readiness, customer insight systems, PM onboarding, and team tools. Partner with the head of product to identify organizational challenges and make the product organization more effective over time.

Requirements

Requires 6+ years of experience, including at least 3 years in product operations or a closely related role supporting a product team, and experience building an operating cadence from scratch in a scaling company. Candidates should be strong writers, data fluent, credible in an engineering-led environment, effective at influencing without authority, and experienced using AI tools; SQL and relevant developer-tools or B2B research experience are advantageous.

Skills

Product Operations
Product Strategy
Product Program Management
Roadmap Management
Goal Setting
Metrics and Reporting
Data Analysis
SQL
Business Intelligence
Customer Research
Product Launch Readiness
Go-to-Market Coordination
Product Management
Process Design
Written Communication
AI Tools

Benefits

Competitive Salary
Equity
Health Insurance
Dental Insurance
Vision Insurance
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Product Management
Product Strategy
Product Program Management
Operating Cadence
Roadmap Management
Goal Setting
OKRs
Metrics
Business Intelligence
SQL
Customer Research
Research Repository
Customer Recruiting
Product Development
Launch Readiness
Release Notes
Go-to-Market
Product Stage Definitions
PM Onboarding
Career Ladder
Developer Tools
APIs
Infrastructure
Artificial Intelligence
AI Tools
Engineering-Led Organization
Product Analytics

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