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Added 1 hour ago
DT
Manager Software Engineering
DXC Technology
ON · TWCON - Teleworker/Offsite - CAN - ON
- Full-time
Provide mentorship and guidance to team members for professional development, conducting regular one-on-one meetings and performance assessments.
Added 1 hour ago
OC
Collections Manager
Options Consulting Solutions
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
A respected firm is looking for a Collections Manager to lead its collections function and team within the Finance department. You will own the firm's collections strategy, reduce aged…
Added 1 hour ago
A&
Senior Estimator - Own estimating. Protect the margin.
Alpha & Omega Painting
Coquitlam, BC
- Full-time
…is real. Clients are real. Margin matters. We're hiring one senior estimator to own estimating outright: you walk the job, build the number, set the price, and stand behind it. You're not…
Added 1 hour ago
HR
Senior Project Manager
Hitachi Rail
Toronto, ON
- Full-time
The Senior Project Manager has the overall projects supervision and is responsible for their project P&L.
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…principles, industry specific standards and best practices for the development of safety-critical…
Added 1 hour ago
G
Quality Assurance Manager
GagaMuller
Regina, SK
- Full-time
As the Mechanical QA/QC Manager, you will lead all the mechanical quality assurance and quality control activities associated with the construction, testing, commissioning, and turnover of…
Added 1 hour ago
HR
Senior Construction Manager
Hitachi Rail
Mississauga, ON
- Full-time
Hitachi Rail is seeking an enthusiastic experienced and self-motivated Sr. Construction Manager who thrives in a fast-paced environment, to oversee a prestigious metro and light rail…
Added 1 hour ago
NB
Senior Clerk
National Bank of Canada
Montreal, QC
- Temporary
A career as a Senior Clerk or Senior Clerk in the Transaction Operations – Commercial team at National Bank means serving as an Operational Support Specialist.
Added 1 hour ago
R
Senior BDR, Inbound (87k OTE)
RestoReach
Canada
- Full-time
Direct pathway to Manager, Business Development (Inbound), with the opportunity to hire, coach, and lead a team of Inbound BDRs as RestoReach grows.
Added 1 hour ago
HR
Hardware Electrical Designer, Senior
Hitachi Rail
Toronto, ON
- Full-time
Assume the role of Work Package Manager as required.
Added 1 hour ago
AS
Senior Program Manager
Ardent SoftSol Inc.
Toronto, ON
- Contract
Job Title: Senior Director, Global Delivery Lead
Added 1 hour ago
D
Director, Product Design
Deel
Canada
- Full-time
…admin running payroll, an employee checking their benefits, a manager making a hire, and an ops agent resolving a ticket can all experience a different Deel. Closing that gap means aligning…
Added 1 hour ago
ST
Category (Strategic Sourcing) Manager - Indirect Spend
SPX Technologies
Field, BC
- Full-time
…more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development.…
Added 1 hour ago
D
Spécialiste Senior des Médias Numériques
DAC
Montreal, QC
- Full-time
Faites Avancer Votre Carrière chez DAC en tant que Spécialiste Senior des Médias Numériques
Added 1 hour ago
B
Digital Marketing Account Manager
BoomerangFX
Mississauga, ON
- Full-time
The Digital Marketing Account Manager is responsible for executing and optimizing digital marketing programs while ensuring a seamless, high-quality customer experience that drives client…
Added 1 hour ago
KI
Intermediate Electrical Engineer
Kleinfelder Inc
Edmonton, AB · Calgary, AB
- Full-time
…Electrical Engineer will report to the Electrical Engineering Manager, providing mentorship to Junior staff and being supported by Senior Electrical…
Added 1 hour ago
AC
Senior Financial Analyst
Aston Carter
Toronto, ON
- $50 to $65 CAD / hour
- Contract
…with the CFO, the Finance Leadership Team, and the Project Manager to maintain day-to-day finance operations while contributing to key transformation initiatives. The position is ideal for…
Added 1 hour ago
HR
Lab Support Analyst, Intermediate
Hitachi Rail
Toronto, ON
- Full-time
Hitachi Rail is seeking a Lab Support Analyst to join our team. Reporting to the Manager, Lab Support, this role is responsible for supporting simulator systems and lab environments through…
Added 1 hour ago
HT
Senior Manager, Partnership Development & Events
Hamilton Tiger-Cats Football Club
Hamilton, ON
- $70,000 to $80,000 CAD / year
- Full-time
HSG is seeking an experienced sales and marketing professional to join its Corporate Partnerships team. The Senior Manager, Partnership Development & Events will generate new sponsorship…
Added 1 hour ago
RP
Account Manager
Rose PR Inc.
Toronto, ON
- Full-time
We're looking for an experienced, strategic, and driven Account Manager to join our growing Toronto team. If you're passionate about lifestyle brands, thrive in a fast-paced agency…
Added 2 hours ago
TC
Strategic Initiatives Coordinator (Innovation)
The Corporation of the Town of Ajax
Ajax, ON · Town Hall
- Full-time
Reporting to the Manager of Strategic Initiatives, the Strategic Initiatives Coordinator (Innovation) serves as the Corporation’s subject-matter expert and internal catalyst for operational…
Added 2 hours ago
V
Senior Financial Analyst
Viatris
Toronto, ON · Etobicoke-Office
- Full-time
Every day, we rise to the challenge to make a difference and here’s how the Senior Financial Analyst – Viatris Canada Finance role will make an impact:
Added 2 hours ago
G
Manager, Implementation (Remote, Canada)
GoCanvas
Remote, Canada
- Full-time
- Remote
The Manager, Implementation leads the GoCanvas/SiteDocs Implementation team, owning team performance, development, and process. This role holds 1:1s and career development conversations for…
Added 2 hours ago
C
Apps Dev Tech Lead Analyst - C13 - MISSISSAUGA
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 3 hours ago
SAP Solution Architect - Senior Manager (EAM/Plant Maintenance)
EY
Winnipeg, MB · Toronto, ON · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Calgary, AB · Waterloo, ON
EY Technology Consulting is a fast-moving and high-growth area within EY. We are currently looking for a Senior Manager – SAP Solution Architect to join our Enterprise Applications…

LiveKit

Senior Product Operations Manager

Canada

Compensation Range: $145K - $200K · Full-time

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Job details

Pay: Compensation Range: $145K - $200K
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

About LiveKit

LiveKit is building the infrastructure layer for the agentic era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe AI agents in production. Founded in 2021, LiveKit powers voice and agentic AI applications for tens of thousands of developers, collectively facilitating billions of calls each year: language tutors that talk back, customer support and sales agents running real call volume, healthcare intake, coaching and training software, in-game characters, and the voice and video layer for robots.

About This Role

We're looking for our first Product Operations Manager. Our product team is small, senior, and growing fast, with each PM coming in to establish the foundations of a new part of the business. As the team grows, the work that connects it (how we plan, set and measure goals, keep the roadmap honest, run our rituals, learn from customers, and bring new people up to speed) needs an owner.

This role is that owner. Your customers are the PMs and the head of product, and your job is to make them faster and better at what they do. You won't be inheriting a process manual or enforcing one. You'll be designing how a product team works at the moment it goes from a handful of people to a real organization, inside an engineering culture that values autonomy and only adopts what makes people's lives easier.

You'll Thrive Here If You

see the people you support as customers, and start from their problems rather than from a framework
like building systems from scratch more than maintaining them
would rather remove a meeting than add one
write clearly and enjoy making complicated things legible
are a fast learner, frequently picking up new tools and techniques, including AI

The best way to impress us is by trying LiveKit's product, understanding how we work, and bringing smart thoughts and opinions to the table.

What You'll Do

Run the product team's operating cadence. You own the calendar of planning cycles, reviews, and recurring updates: what each one is for, who needs to be there, what goes in, and what comes out. You make sure decisions and follow-ups are captured and visible to everyone who needs them, and you keep retiring or reshaping rituals that stop earning their time.
Own the roadmap as a system. You own how the roadmap is structured, at the right altitude for each audience, from engineering teams to leadership to sales. You make sure it stays current and becomes the place people go to find out what we're building and where it stands.
Make goals and progress visible. You run goal-setting for the product team so that every goal is measurable against a clear source of truth, and you track progress against those goals through the quarter. With our data team, you own the reporting the product team and leadership rely on, and you flag drift early.
Keep the product development playbook. You maintain lightweight shared standards for each step from framing a problem through launch: problem briefs, launch readiness, product stage definitions, release notes. With marketing, you run the internal side of every launch so each one ships with docs, pricing, and GTM ready.
Run the customer insight engine. You own the systems that keep customers close to the product team: a research repository people use, a continuous pipeline of customer conversations set up with sales and success, and a steady synthesis of what we hear from sales, support, surveys, and deals, delivered to the PMs who need it.
Grow the craft of the PM team. You own onboarding for new PMs, ongoing training, and the team's community of practice, and you help shape how we hire and level PMs.
Choose and run the team's tools. You decide how the product team uses its tools, from roadmapping and analytics to AI, and you make sure PMs get real leverage from them.
Be a partner in running the product org. You keep a pulse on where the team is stuck, bring your own point of view on what to fix next, and work with the head of product to make the product org better every quarter.

Who You Are

6+ years of experience, with at least 3 in product operations or a closely related role (chief of staff to a product leader, product program management, product strategy and operations) supporting a product team.
You've built it before. You've designed a product team's operating cadence from scratch at a company that was scaling, not only kept an existing one running.
A force multiplier. You measure your success by what changed for the people you support, not by how much process exists.
A strong writer. Most of what this role produces is read by other people: templates, updates, plans, and documentation.
Data fluent. You're comfortable defining metrics, working in BI tools, and telling a trustworthy number from an untrustworthy one. SQL is a plus.
Technical enough for a developer company. Our customers are developers and our organization is engineering-led. You don't need to write code, but you need to be credible with the people who do.
Influence without authority. Our engineering teams operate with high autonomy. Nothing here works by mandate; it works because it's useful.
AI-native. You use AI tools heavily in your own work and can help others do the same.

Nice to Have

Product operations experience at a developer tools, API, infrastructure, or AI company
Ran quarterly planning or OKRs for a product organization
Built a research repository or a customer recruiting program for B2B research
Built a PM onboarding program or career ladder
Worked with go-to-market teams on launch readiness and product stage definitions
Experience as a product manager

Our Commitment to You

An opportunity to build something truly impactful to the world
Contribute to open source alongside world-class engineers
Competitive salary and equity package
Health, dental, and vision benefits
Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

Compensation Range: $145K - $200K

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More about this job

Responsibilities

Own and improve the product team's operating cadence, roadmap, goal-setting and reporting, development playbook, launch readiness, customer insight systems, PM onboarding, and team tools. Partner with the head of product to identify organizational challenges and make the product organization more effective over time.

Requirements

Requires 6+ years of experience, including at least 3 years in product operations or a closely related role supporting a product team, and experience building an operating cadence from scratch in a scaling company. Candidates should be strong writers, data fluent, credible in an engineering-led environment, effective at influencing without authority, and experienced using AI tools; SQL and relevant developer-tools or B2B research experience are advantageous.

Skills

Product Operations
Product Strategy
Product Program Management
Roadmap Management
Goal Setting
Metrics and Reporting
Data Analysis
SQL
Business Intelligence
Customer Research
Product Launch Readiness
Go-to-Market Coordination
Product Management
Process Design
Written Communication
AI Tools

Benefits

Competitive Salary
Equity
Health Insurance
Dental Insurance
Vision Insurance
Flexible Vacation Policy

Visa sponsorship

Not detected in the job text

Keywords

Product Operations
Product Management
Product Strategy
Product Program Management
Operating Cadence
Roadmap Management
Goal Setting
OKRs
Metrics
Business Intelligence
SQL
Customer Research
Research Repository
Customer Recruiting
Product Development
Launch Readiness
Release Notes
Go-to-Market
Product Stage Definitions
PM Onboarding
Career Ladder
Developer Tools
APIs
Infrastructure
Artificial Intelligence
AI Tools
Engineering-Led Organization
Product Analytics

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