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Hotel front desk clerk

  • Collingwood, ON, L9Y 4T9, Canada

On-site

From $18.61 CAD / hour · Full-time

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Job details

Pay
From $18.61 CAD / hour
Job type
Full-time
Workplace
On-site
Apply by
Working hours
30 to 44 hours per week
Posting language
English
Posted

Original job description

  • Location Collingwood, ONL9Y 4T9
  • Work location On site
  • Salary$18.61HOUR hourly / 30 to 44 hours per week
  • Terms of employment Permanent employmentFull time
  • Early morning, Morning, Day, Evening, Night, Weekend
  • Starts as soon as possible
  • Benefits: Health benefits, Other benefits
  • vacancies 4 vacancies
  • Source Job Bank #3639940

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Hotel, motel, resort

Responsibilities

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Multi-line switchboard

Additional information

Security and safety

  • Criminal record check

Work conditions and physical capabilities

  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Judgement
  • Organized
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan
  • Paramedical services coverage

Other benefits

  • Free parking available
  • On-site amenities
  • On-site recreation and activities

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