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Closed listing

Head Watch Support (Casual)

  • Lloydminster, AB, T9V 0W2, Canada

$35.39 to $38.7 CAD / hour · Temporary

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
$35.39 to $38.7 CAD / hour
Job type
Temporary
Closing date
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Position Posting
Head Watch Support (Casual)
(1 Position Available)
 

Term of Employment:Casual, Continuing
Rate of Pay:Band 5: $35.39 – $38.70 per hour (Subject to CUPE 1015 Agreement)
Location:RCMP Detachment
Duties:
Reporting to the Supervisor, RCMP Admin, the primary function of this position is to provide clerical support to the Watch Commander and Members of their watch.

Duties
  • Provide administrative and operational support to the Watch Commander, including the Submissions of court disclosures, completion of electronic disclosure, typing of reports, statements, and outgoing and inter-office correspondence and provide operational support to the watches during active investigation.
  • Prepare court documents including Information, Release Documents, Summons, Subpoenas and prepare court packages from inception to completion.
  • Maintain manual and automated operational and administrative records management systems.  Enter, modify, query, and delete data in systems such as Police Reporting Occurrence System (PROS), Justice Online Information Network (JOIN and JOIN 2.0, Criminal Efile, APIS, Canadian Police Information Centre (CPIC)
  • Enter, revise or remove warrants, prohibitions, conditions, stolen vehicles, missing persons and prepares narrative messages on the Canadian Police Information Centre (CPIC).
  • Provide and request warrant confirmations and dispositions to and from outside police agencies in a timely fashion.  Expediently and accurately obtains, assesses and distributes information from a variety of sources.
  • Transcribes statements for court, and transcription of dictation reports by Members.
  • Complete other related administrative duties given by the Watch Commander and members of the Watch.
  • Liase with Provincial and Federal Crown Prosecutors, Probation Offices, other Law Enforcement agencies and Correctional institutions
  • Complete detailed daily report of the shift for distribution to the next Head Watch Support on shift.
  • Provide guidance, direction and support to the 911 Admin Support employees.
  • Maintain equipment and request supplies or help tickets as required.
  • During critical incidents, provide additional support as required.  Act as an information control center to receive and disseminate information to appropriate persons and the general public. 
  • Provide assistance to the front counter after hours for administrative support to RCMP Members and assists customers at the front counter after hours. 
  • Provide the public with friendly, courteous and professional customer service.
Other
  • Other related duties as required.
Schedule:The position is office based and is required to work shift work, including evenings, weekends, and holidays as required.
Qualifications:
  • Completion of a one year post-secondary certificate in office administration or business administration from a recognized institution.
  • Three years experience working in a police environment, criminal law office, or with the criminal justice system is required.
  • One year working knowledge of the RCMP and Judicial Court, provincial and federal statutes, criminal code and municipal bylaws and experience assisting in court related duties, including compilation of legal documents is required.
  • Ability to work independently and effectively with a team, well organized, and committed to effective time management.
  • Strong communication skills with the ability to maintain professionalism and converse in-person and through written correspondence with all levels of staff, RCMP, stakeholders and the general public.
  • The proven ability to remain calm and have consistent attention to detail, during stressful circumstances.
  • The ability to multi-task, and work in a demanding, fast-paced environment, is essential.  Must be able to remain calm in high pressure and volatile situations and deal with unexpected incidents calmly and effectively. 
  • Strong computer skills including areas in Microsoft Suite such as Microsoft Outlook, Word and Excel are essential.
Pre-Employment Requirements:
 
  • Satisfactory Criminal Record Check.
  • Successful applicant must provide proof of qualifications.
  • Applicants with international education will be required to include an Academic Credential Assessment with application.
Closing Date:October 1, 2026
Posting Type:Internal/External
Application Information:The City of Lloydminster is an equal opportunity employer. If you have questions or require further information on this position, please contact us. All applications must be sent to the Employee Relations team and received by the closing date.
More about this job

Responsibilities

The Head Watch Support provides administrative and operational support to the Watch Commander and RCMP members, including managing court documents and police records. They also act as an information control center and provide customer service at the front counter.

Requirements

Candidates must have a one-year post-secondary certificate in office or business administration and at least three years of experience in a police or criminal justice environment. Proficiency in Microsoft Office and the ability to remain calm in high-pressure, volatile situations are essential.

Skills

  • Administrative support
  • Clerical support
  • Data entry
  • Records management
  • Transcription
  • Customer service
  • Communication skills
  • Time management
  • Multi-tasking
  • Microsoft Outlook
  • Microsoft Word
  • Microsoft Excel
  • Police reporting systems
  • Legal documentation
  • Attention to detail

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Government & Public Sector
  • Security & Safety
  • Legal
  • Customer Service & Support

Keywords

  • RCMP
  • Administrative Support
  • Clerical
  • Court Disclosures
  • PROS
  • JOIN
  • CPIC
  • Warrants
  • Transcription
  • Criminal Justice
  • Data Entry
  • Records Management
  • Microsoft Suite
  • Customer Service
  • Shift Work
  • Legal Documents
  • Police Reporting
  • Information Control

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