Jobs in Canada

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Added 5 mins ago
AH
Registered Nurse - Case Manager
Alberta Health Services
Calgary, AB
- Temporary
Transition Company: Assisted Living Alberta Classification: Registered Nurse Union: United Nurses of Alberta Unit and Program: Home and Community Care - Seniors Central Team Primary…
Added 5 mins ago
AH
Occupational Therapist - Case Manager
Alberta Health Services
Calgary, AB
- Full-time
…Occupational Therapist I Union: HSAA Facility PROF/TECH Unit and Program: Self Managed Care Team, Home Care Primary Location: Northwest Centre 1 Location Details: As Per Location…
Added 5 mins ago
VA
Child Safety Administrative Assistant
Vancouver Aboriginal Child and Family Services Society
Vancouver, BC
- Full-time
Reporting to the Child Safety Office Manager, the role of the Child Safety Administrative Assistant is to provide a variety of confidential and professional administrative support services…
Added 5 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Viking, AB
- Temporary
…the Licensed Practical Nurse (LPN) reporting to the Home Care Manager, you will have the opportunity to make a difference in the lives of people in your community. Reporting to the Care…
Added 5 mins ago
AH
Health Care Aide
Alberta Health Services
Viking, AB
- Part-time
Transition Company: Assisted Living Alberta Classification: Health Care Aide Union: AUPE AUX Unit and Program: Home Care Primary Location: Viking 5224 50 Street Location Details: As Per…
Added 5 mins ago
AH
Health Care Aide
Alberta Health Services
Viking, AB
- Temporary
Transition Company: Assisted Living Alberta Classification: Health Care Aide Union: AUPE AUX Unit and Program: Home Care Primary Location: Viking 5224 50 Street Location Details: As Per…
Added 5 mins ago
AH
Health Care Aide
Alberta Health Services
Viking, AB
- Part-time
Transition Company: Assisted Living Alberta Classification: Health Care Aide Union: AUPE AUX Unit and Program: Viking Home Care Primary Location: Viking 5224 50 Street Location Details: As…
Added 5 mins ago
AH
Registered Nurse
Alberta Health Services
Drumheller, AB
- Part-time
…An opportunity where you will use your knowledge, skills and experience to build relationships with your clients and team members? Home & Community Care could be the exciting new challenge…
Added 5 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Wetaskiwin, AB
- Part-time
Classification: Licensed Practical Nurse Union: AUPE AUX Unit and Program: Unit 35, Acute Care Primary Location: Wetaskiwin Hospital & Care Ctr Location Details: As Per Location Multi-Site:…
Added 5 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Camrose, AB
- Part-time
Camrose Home Care is seeking an experienced Licensed Practical Nurse for its Home Care team. Reporting to the Care Manager, Camrose Home Care, you are part of an interdisciplinary team…
Added 5 mins ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Specialty Programs. The Specialty…
Added 5 mins ago
AH
Service Worker I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Classification: Service Worker I Union: AUPE GSS Unit and Program: Outpatient IV Therapy Clinic Primary Location: Royal Alexandra Hospital Location Details: As Per Location Multi-Site: Not…
Added 5 mins ago
AH
Clinical Research Coordinator - Phase 1 Group
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…Resrch Coord (ACB) Union: HSAA Facility PROF/TECH Unit and Program: Clinical Trials Unit Primary Location: Cross Cancer Institute Location Details: As Per Location Multi-Site: Not…
Added 5 mins ago
AH
Registered Nurse
Alberta Health Services
Wetaskiwin, AB
- Part-time
…ophthalmologic surgeries in addition to the well-established endoscopy program. We are excited to be working on expanding our programs in alignment with the Alberta Surgical Initiative and…
Added 5 mins ago
AH
Registered Nurse - Short Term Intervention Team
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…Edmonton Zone Continuing Care provides services through five main program areas: Home Living, Supportive Living, Facility Living, Transition Services and Palliative Care. We are looking for…
Added 5 mins ago
AH
Speech Language Pathologist III
Alberta Health Services
Red Deer, AB
- Full-time
…Responsibilities: Leadership & Operations: Support the Allied Health Area Manager with day-to-day operations. Provide leadership, mentorship, and support to frontline staff. Foster a…
Added 5 mins ago
L
7779 - Store Manager
Lids
Kelowna, BC
- $22.5 to $23.5 USD / hour
- Full-time
…updating availability, timecards, qualifications, and other employee records as…
Added 5 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Burlington, ON
- $57,500 to $62,500 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 5 mins ago
O
Staff Technical Program Manager
Okta
Toronto, ON
- $131,000 to $180,400 CAD / year
- Full-time
Okta is looking for a Staff Technical Program Manager to join our Toronto team, where you will operate as a senior individual contributor partnering with Engineering, Product Management,…
Added 6 mins ago
Marketing Specialist
Equitable
Waterloo, ON
…marketing materials and communications. Working closely with the Manager, Individual Wealth, Marketing Consultants, Product, Compliance and Corporate Marketing teams, you will help deliver…
Added 21 mins ago
CF
Fire service account manager
Classic Fire + Life Safety
Winnipeg, MB
- Full-time
The Fire Service Account Manager develops and manages inspection, testing, and maintenance (ITM) agreements, deficiency repairs, and compliance programs, and carries them through to…
Added 21 mins ago
BT
National Account Manager
Bumper To Bumper Auto Parts
Brampton, ON
- Full-time
We are looking for someone seeking exciting new opportunities as National Account Manager for our thriving team covering Ontario and the Atlantic provinces. The successful person will be an…
Added 21 mins ago
BT
Driver
Bumper To Bumper Auto Parts
Port Kells
- Full-time
Comprehensive benefits and employee assistance program accessible.
Added 21 mins ago
BT
Driver
Bumper To Bumper Auto Parts
Elk Point, AB
- Full-time
Comprehensive benefits and employee assistance program accessible.
Added 21 mins ago
BT
Driver
Bumper To Bumper Auto Parts
Quesnel, BC
- Full-time
Comprehensive benefits and employee assistance program accessible.

LMI Technologies

IT Service Professional

Burnaby, BC, V5J 5J8, Canada

$46,403 to $58,000 CAD / year · Full-time

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Job details

Pay: $46,403 to $58,000 CAD / year
Job type: Full-time
Apply by: Jan 3, 2027
Experience: 1–3 years of experience in a help desk or IT support role within a corporate environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Service team member serves as the frontline face of our global IT department, directly driving end-user enablement, rapid incident triage, and hands-on manufacturing support.

Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by managing ticketing queues, delivering user training, creating or updating documentation and reporting, and keeping communication channels seamless.

Work Arrangement: Upon successful completion of the probation period, this hybrid role will work full-time from the HQ office 4 days per week and 1 day per week from home.

Typical Duties, Activities, & Responsibilities

Frontline Support & Ticket Management
- Active oversight, prioritization, and management of corporate IT service tickets.
- Direct, empathetic technical assistance across virtual spaces, chats, emails, and physical desk-side visits.
Software Enablement, AI Tools Support & Training
- Software & Generative AI Support: Provide hands-on guidance and troubleshooting for everyday office software, Google Workspace tools, and AI tools to help staff work efficiently.
- User Accounts & Access Management: Set up new user accounts, manage group permissions, assist employees with password resets and system logins, and manage account closures.
- User Training & Documentation: Lead onboarding for new hires, provide training on software and IT tools, author and update easy-to-follow user guides and knowledge base articles, and manage software licenses.
Manufacturing Support
- Manufacturing Operations Support: Provide technical assistance for shop-floor systems, production hardware, and manufacturing workstations to maintain continuous operations.
- Regional Transit: Routine travel between regional corporate offices across the Lower Mainland as operationally requested. (Note: Mileage for personal vehicle deployment is fully reimbursed based on actual mileage).
Hardware Deployment & Lifecycle Management
- Sourcing, physical deployment, configuration, and hands-on troubleshooting of computing hardware, network peripherals, network cross-connections, and workstation operating systems.
- Asset tracking documentation and asset lifecycle administration.
Policy Enforcement
- Enforcing and upholding strict internal IT security protocols and compliance guidelines across all departments.
- Adhering to the LMI Employee Handbook and company policies.

Education & Qualifications

Core Requirements
- Diploma in Information Technology or a related field.
- 1–3 years of experience in a help desk or IT support role within a corporate environment.
Technical Skills
- Working knowledge of Google Workspace and Generative AI tools.
- Automation & Scripting: Demonstrated ability or strong interest in using automation tools to optimize repetitive operational tasks.
- Experience with corporate antivirus software.
- Fundamental understanding of IT ticketing systems.
- Fundamentals of corporate networking (packet analysis, VLAN, WiFi, etc.).
- Fundamentals of Google Workspace and Active Directory.
- Multi-OS fundamentals (Windows Enterprise, macOS, and Linux distributions).
General Skills & Competencies
- Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users.
- Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
- A customer-centric attitude with a focus on providing excellent service and ensuring user satisfaction.
- Ability to effectively collaborate with IT team members and colleagues across different departments.
- Ability to prioritize tasks, manage time effectively, and work independently.

Our Hiring Journey: We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path:

Initial Screening: Discovery conversation with HR.
Hiring Manager Interview: Discussion with the IT Service Manager regarding role alignment.
Team Fit: Opportunity to meet with potential peers and cross-functional team members.
Assessment: Some roles may entail a technical assessment to further discover your technical capabilities and skills.

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).

Perks and Benefits

Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives.
Please note that financial relocation assistance and immigration sponsorship are not available for this position.
We are recognized as a “Great Place to Work” for 10 consecutive years!

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration.

We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy (https://lmi3d.com/privacy-policy).

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More about this job

Responsibilities

The IT Service Professional manages frontline technical support, ticket queues, and user training while ensuring seamless operational workflow. They are also responsible for hardware deployment, manufacturing system support, and enforcing internal IT security protocols.

Requirements

Candidates must possess a diploma in Information Technology or a related field and 1–3 years of experience in a corporate help desk or IT support role. Proficiency in Google Workspace, Active Directory, and multi-OS environments is required, along with strong communication and problem-solving skills.

Skills

Help desk support
IT service management
Google Workspace
Generative AI tools
User account management
Technical documentation
Hardware deployment
Network troubleshooting
Active Directory
Automation
Scripting
Windows Enterprise
MacOS
Linux
Incident triage
Customer service

Benefits

Health care coverage
Dental insurance
Vision insurance
Drug coverage
Profit sharing program
Education support program
Paid time off
Flextime
Fitness facility access
Company holiday

Visa sponsorship

Not detected in the job text

Keywords

IT Service
Help Desk
Google Workspace
Generative AI
Active Directory
Hardware Deployment
Network Peripherals
VLAN
Packet Analysis
Windows Enterprise
MacOS
Linux
Automation
Scripting
Ticketing Systems
Manufacturing Support
Asset Lifecycle Management
IT Security
Compliance
Technical Support
Onboarding
Knowledge Base
Troubleshooting
Workstation Support
Corporate IT

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