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Added 26 mins ago
CH
DIRECTOR OF FINANCE
Crescent Hotels & Resorts
Quebec, QC
- Full-time
The Director of Finance is responsible for providing ethical and consistent leadership in the financial area of the hotel by supplying management with guidance, training and support. The…
Added 26 mins ago
RT
Student Success Coordinator
Ripotek Technologies Inc.
Calgary, AB
- Full-time
Connect students with appropriate resources (tutoring, mental health, financial aid)
Added 31 mins ago
CC
Finance manager
Community Connections (Revelstoke) Society
Revelstoke, BC
- $37.83 to $42.03 CAD / hour
- Part-time
- Contract
- On-site
Review budgets and financial reports for specific projects
Added 1 hour ago
P
restaurant manager
Petro-Canada
Clarenville, NL
- Full-time
Added 1 hour ago
H
Manager-Unit Support
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Job Description: The Manager, Unit Support, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the Director…
Added 1 hour ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Review feedback with Regional Manager from data management and reporting platforms. Implement actionable strategies to elevate patient care and capture revenue in areas such as bonding…
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 1 hour ago
J
Manager, Operations Strategy & Insights
Jobgether
Canada
- Full-time
…all applications and next steps. Our partner is looking for a Manager, Operations Strategy & Insights based in Toronto, Ontario,…
Added 1 hour ago
CO
Corporate Financial Advisor
City of Kitchener
Kitchener, ON
- Full-time
The Corporate Financial Advisor role serves as a key strategic finance resource, providing advanced financial analysis, modeling, and advisory support. Reporting to the Manager of Budgets,…
Added 1 hour ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Finance and Administration and the Associate Director of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing…
Added 1 hour ago
Retail Store Manager
Fire & Flower Inc.
Beaumont, AB
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 1 hour ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Burnaby, BC
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 1 hour ago
W
(CAN) Asset Protection Associate
Walmart
Toronto, ON
- Part-time
Investigates incidents of financial and physical shrink and communicates findings to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention…
Added 2 hours ago
L
Technical Account Manager
Leni
Toronto, ON
- Full-time
…systems such as Yardi, RealPage, Entrata, AppFolio, and Rent Manager to capture the full context behind portfolio performance, risk, and operational workflows. Over time, this creates a…
Added 2 hours ago
SC
Senior Environmental Project Manager
SLR Consulting
Saskatoon, SK
- Full-time
As our new Senior Environmental Project Manager, you will play an important role on our Land Quality and Remediation team in Saskatoon.
Added 2 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON
- Contract
Investigates incidents of financial and physical shrink and communicates findings to Store Leadership. For internal investigations, escalates information to the Market Loss Prevention…
Added 2 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…
Added 3 hours ago
J
Manager, Operations Strategy & Insights
Jobgether
Canada
- Full-time
…all applications and next steps. Our partner is looking for a Manager, Operations Strategy & Insights based in Toronto, Ontario,…
Added 3 hours ago
RC
Therapeutic Recreation Manager
Retirement Concepts
Chilliwack, BC
- $65,000 to $71,500 CAD / year
- Full-time
Reporting to the General Manager and/or designate the Therapeutic Recreation (TR) Manager is accountable for all aspects of the Recreation Department. The TR Manager supervises all…
Added 3 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Evaluate financial performance of new service products, metrics to drive critical business behavior as well as structures, systems and processes that lead to ease of analysis and reporting
Added 3 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…consulting engagements to drive efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 3 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 3 hours ago
AG
Senior Interpreting Project Manager
Acolad group
Montreal, QC
- Full-time
The Project Manager is responsible for overseeing the full lifecycle of translation and localization projects, ensuring seamless delivery that meets customer expectations for quality,…
Added 3 hours ago
Manager, Treasury
Rogers Communications
Toronto, ON
Reporting to the Senior Manager, Treasury, the Manager, Treasury will be responsible for administration and ongoing management of Treasury (banking, cash management, commercial paper…

LMI Technologies

IT Service Professional

Burnaby, BC, V5J 5J8, Canada

$46,403 to $58,000 CAD / year · Full-time

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Job details

Pay: $46,403 to $58,000 CAD / year
Job type: Full-time
Apply by: Jan 3, 2027
Experience: 1–3 years of experience in a help desk or IT support role within a corporate environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Service team member serves as the frontline face of our global IT department, directly driving end-user enablement, rapid incident triage, and hands-on manufacturing support.

Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by managing ticketing queues, delivering user training, creating or updating documentation and reporting, and keeping communication channels seamless.

Work Arrangement: Upon successful completion of the probation period, this hybrid role will work full-time from the HQ office 4 days per week and 1 day per week from home.

Typical Duties, Activities, & Responsibilities

Frontline Support & Ticket Management
- Active oversight, prioritization, and management of corporate IT service tickets.
- Direct, empathetic technical assistance across virtual spaces, chats, emails, and physical desk-side visits.
Software Enablement, AI Tools Support & Training
- Software & Generative AI Support: Provide hands-on guidance and troubleshooting for everyday office software, Google Workspace tools, and AI tools to help staff work efficiently.
- User Accounts & Access Management: Set up new user accounts, manage group permissions, assist employees with password resets and system logins, and manage account closures.
- User Training & Documentation: Lead onboarding for new hires, provide training on software and IT tools, author and update easy-to-follow user guides and knowledge base articles, and manage software licenses.
Manufacturing Support
- Manufacturing Operations Support: Provide technical assistance for shop-floor systems, production hardware, and manufacturing workstations to maintain continuous operations.
- Regional Transit: Routine travel between regional corporate offices across the Lower Mainland as operationally requested. (Note: Mileage for personal vehicle deployment is fully reimbursed based on actual mileage).
Hardware Deployment & Lifecycle Management
- Sourcing, physical deployment, configuration, and hands-on troubleshooting of computing hardware, network peripherals, network cross-connections, and workstation operating systems.
- Asset tracking documentation and asset lifecycle administration.
Policy Enforcement
- Enforcing and upholding strict internal IT security protocols and compliance guidelines across all departments.
- Adhering to the LMI Employee Handbook and company policies.

Education & Qualifications

Core Requirements
- Diploma in Information Technology or a related field.
- 1–3 years of experience in a help desk or IT support role within a corporate environment.
Technical Skills
- Working knowledge of Google Workspace and Generative AI tools.
- Automation & Scripting: Demonstrated ability or strong interest in using automation tools to optimize repetitive operational tasks.
- Experience with corporate antivirus software.
- Fundamental understanding of IT ticketing systems.
- Fundamentals of corporate networking (packet analysis, VLAN, WiFi, etc.).
- Fundamentals of Google Workspace and Active Directory.
- Multi-OS fundamentals (Windows Enterprise, macOS, and Linux distributions).
General Skills & Competencies
- Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users.
- Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
- A customer-centric attitude with a focus on providing excellent service and ensuring user satisfaction.
- Ability to effectively collaborate with IT team members and colleagues across different departments.
- Ability to prioritize tasks, manage time effectively, and work independently.

Our Hiring Journey: We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path:

Initial Screening: Discovery conversation with HR.
Hiring Manager Interview: Discussion with the IT Service Manager regarding role alignment.
Team Fit: Opportunity to meet with potential peers and cross-functional team members.
Assessment: Some roles may entail a technical assessment to further discover your technical capabilities and skills.

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).

Perks and Benefits

Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives.
Please note that financial relocation assistance and immigration sponsorship are not available for this position.
We are recognized as a “Great Place to Work” for 10 consecutive years!

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration.

We assure you, once you complete your application, your information is safe with us. To learn more about how we use your personal data, please review our Privacy Policy (https://lmi3d.com/privacy-policy).

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More about this job

Responsibilities

The IT Service Professional manages frontline technical support, ticket queues, and user training while ensuring seamless operational workflow. They are also responsible for hardware deployment, manufacturing system support, and enforcing internal IT security protocols.

Requirements

Candidates must possess a diploma in Information Technology or a related field and 1–3 years of experience in a corporate help desk or IT support role. Proficiency in Google Workspace, Active Directory, and multi-OS environments is required, along with strong communication and problem-solving skills.

Skills

Help desk support
IT service management
Google Workspace
Generative AI tools
User account management
Technical documentation
Hardware deployment
Network troubleshooting
Active Directory
Automation
Scripting
Windows Enterprise
MacOS
Linux
Incident triage
Customer service

Benefits

Health care coverage
Dental insurance
Vision insurance
Drug coverage
Profit sharing program
Education support program
Paid time off
Flextime
Fitness facility access
Company holiday

Visa sponsorship

Not detected in the job text

Keywords

IT Service
Help Desk
Google Workspace
Generative AI
Active Directory
Hardware Deployment
Network Peripherals
VLAN
Packet Analysis
Windows Enterprise
MacOS
Linux
Automation
Scripting
Ticketing Systems
Manufacturing Support
Asset Lifecycle Management
IT Security
Compliance
Technical Support
Onboarding
Knowledge Base
Troubleshooting
Workstation Support
Corporate IT

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