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Added 5 mins ago
IO
Environmental Advisor - Advanced (Cold Lake)
Imperial Oil
Gurneyville, AB
- Full-time
Imperial honours diverse backgrounds so we can be a place where people can bring their full selves to work, no matter their identity, race, gender, sexual orientation, age, or ability.
Added 7 mins ago
TN
Dispensary Sales Associate (P/T)/Vape Staff
True North Construction Company
Guelph, ON
- Part-time
Part-time hours range : 00- 30 hours per week
Added 7 mins ago
OR
Wireless Sales Associate - 3123 Barrie South
OSL Retail Services Inc
Barrie, ON
- Other
Wireless Sales Associate | Full-Time | Barrie South, ON
Added 7 mins ago
P
Store Manager- Upper Canada Mall
Pandora
Newmarket, ON
- Full-time
…around the world to express themselves. We are proud to be part of their stories and the most important moments in their…
Added 7 mins ago
Capture Artist
Electronic Arts
Vancouver, BC
For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you…
Added 7 mins ago
PS
Inventory Control Specialist
PRIDE Seeds
Chatham-Kent, ON
- Full-time
PRIDE Seeds is currently seeking a focused and self-motivated individual to join our dynamic team as a full-time permanent Inventory Control Specialist.
Added 21 mins ago
SA
Sales Representative
Steele Auto Group
Saint John, NB
- Full-time
We believe in rewarding hard work and supporting every part of your journey. That is why our Total Rewards package is built to help you thrive, physically, financially, and emotionally.…
Added 21 mins ago
23084 - Senior Probation Officer - West Berkshire
Ministry of Justice UK
Windsor, ON
To play an active part in the corporate management of the NPS as necessary, as a member of the LDU/Operational Unit Management Team
Added 21 mins ago
IB
General Manager (12 Month Contract)
Indigo Books & Music
Nelson, BC
- $52,500 to $68,500 CAD / year
- Contract
…by our culture and our mission of adding joy. Your role as a General Manager with Coles, IndigoSpirit or Smithbooks is one of collaboration, innovation, inspiration, support, and coaching…
Added 36 mins ago
EE
Apprentice Pipefitter
ENERCORP ENGINEERED SOLUTIONS LLC
AB · Clairmont, AB
- Other
Full-time work in a shop with a steady backlog
Added 51 mins ago
V
PART-TIME School Bus Driver - East Ferris Bus Lines
Voyago
Bonfield, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 51 mins ago
V
PART-TIME School Bus Driver - East Ferris Bus Lines
Voyago
North Bay, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 51 mins ago
V
PART-TIME School Bus Driver - East Ferris Bus Lines
Voyago
ON · East Ferris, Ontario
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 51 mins ago
V
PART-TIME School Bus Driver - East Ferris Bus Lines
Voyago
Callander, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 51 mins ago
V
PART-TIME School Bus Driver - East Ferris Bus Lines
Voyago
Powassan, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 1 hour ago
D(
Gestionnaire, Opérations
Dynacare (French)
Canada
- Full-time
Added 1 hour ago
CI
Dental Assistant
Calian in Space & Technology
Halifax, NS
- Full-time
Calian Health Services is currently seeking a Registered Dental Assistant for a full-time position at CFB Halifax’s dental unit. The Registered Dental Assistant will provide dental care to…
Added 1 hour ago
GM
Facility Area Manager (FAM)
General Motors
Oshawa, ON
- Full-time
Onsite - This role is categorized as onsite. This means the successful candidate is expected to report to Oshawa Assembly on a full-time basis.
Added 1 hour ago
LC
Receiver Part Time Day
Loblaw Companies Limited
Thunder Bay, ON
- Part-time
Whether picking up a bag of cookies, a sweet new outfit or a cart full of essentials, our Receiver team members contribute to building memorable experiences by receiving and unloading new…
Added 1 hour ago
B
Software Developer, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
As a full-time employee, we would require 3-5 years of experience, however as part of the BMO campus program, we are looking for motivated individuals with a strong desire to learn.
Added 1 hour ago
TO
PART-TIME School Bus Driver - East Ferris Bus Lines
Transdev Ontario Manitoba
North Bay, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 1 hour ago
TO
PART-TIME School Bus Driver - East Ferris Bus Lines
Transdev Ontario Manitoba
Powassan, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 1 hour ago
TO
PART-TIME School Bus Driver - East Ferris Bus Lines
Transdev Ontario Manitoba
Bonfield, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 1 hour ago
TO
PART-TIME School Bus Driver - East Ferris Bus Lines
Transdev Ontario Manitoba
Callander, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…
Added 1 hour ago
TO
PART-TIME School Bus Driver - East Ferris Bus Lines
Transdev Ontario Manitoba
East Ferris, ON
- Part-time
Looking for a part-time job that works around your lifestyle? Whether you're retired, a stay-at-home parent, semi-retired, or simply looking to earn some extra income, becoming a School Bus…

LMI Technologies

IT Service Professional

Burnaby, BC, Canada

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance). · Full-time

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Job details

Pay: Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 1–3 years of experience in a help desk or IT support role within a corporate environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Service team member serves as the frontline face of our global IT department, directly driving end-user enablement, rapid incident triage, and hands-on manufacturing support.

Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by managing ticketing queues, delivering user training, creating or updating documentation and reporting, and keeping communication channels seamless.

Work Arrangement: Upon successful completion of the probation period, this hybrid role will work full-time from the HQ office 4 days per week and 1 day per week from home.

Typical Duties, Activities, & Responsibilities

Frontline Support & Ticket Management
- Active oversight, prioritization, and management of corporate IT service tickets.
- Direct, empathetic technical assistance across virtual spaces, chats, emails, and physical desk-side visits.
Software Enablement, AI Tools Support & Training
- Software & Generative AI Support: Provide hands-on guidance and troubleshooting for everyday office software, Google Workspace tools, and AI tools to help staff work efficiently.
- User Accounts & Access Management: Set up new user accounts, manage group permissions, assist employees with password resets and system logins, and manage account closures.
- User Training & Documentation: Lead onboarding for new hires, provide training on software and IT tools, author and update easy-to-follow user guides and knowledge base articles, and manage software licenses.
Manufacturing Support
- Manufacturing Operations Support: Provide technical assistance for shop-floor systems, production hardware, and manufacturing workstations to maintain continuous operations.
- Regional Transit: Routine travel between regional corporate offices across the Lower Mainland as operationally requested. (Note: Mileage for personal vehicle deployment is fully reimbursed based on actual mileage).
Hardware Deployment & Lifecycle Management
- Sourcing, physical deployment, configuration, and hands-on troubleshooting of computing hardware, network peripherals, network cross-connections, and workstation operating systems.
- Asset tracking documentation and asset lifecycle administration.
Policy Enforcement
- Enforcing and upholding strict internal IT security protocols and compliance guidelines across all departments.
- Adhering to the LMI Employee Handbook and company policies.

Education & Qualifications

Core Requirements
- Diploma in Information Technology or a related field.
- 1–3 years of experience in a help desk or IT support role within a corporate environment.
Technical Skills
- Working knowledge of Google Workspace and Generative AI tools.
- Automation & Scripting: Demonstrated ability or strong interest in using automation tools to optimize repetitive operational tasks.
- Experience with corporate antivirus software.
- Fundamental understanding of IT ticketing systems.
- Fundamentals of corporate networking (packet analysis, VLAN, WiFi, etc.).
- Fundamentals of Google Workspace and Active Directory.
- Multi-OS fundamentals (Windows Enterprise, macOS, and Linux distributions).
General Skills & Competencies
- Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users.
- Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
- A customer-centric attitude with a focus on providing excellent service and ensuring user satisfaction.
- Ability to effectively collaborate with IT team members and colleagues across different departments.
- Ability to prioritize tasks, manage time effectively, and work independently.

Our Hiring Journey: We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path:

Initial Screening: Discovery conversation with HR.
Hiring Manager Interview: Discussion with the IT Service Manager regarding role alignment.
Team Fit: Opportunity to meet with potential peers and cross-functional team members.
Assessment: Some roles may entail a technical assessment to further discover your technical capabilities and skills.

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).

Perks and Benefits

Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives.
Please note that financial relocation assistance and immigration sponsorship are not available for this position.
We are recognized as a “Great Place to Work” for 10 consecutive years!

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration.

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More about this job

Responsibilities

Manage IT service tickets and provide responsive technical support, user training, account and access administration, and documentation. Support manufacturing systems and hardware, deploy and track IT assets, and uphold company security and compliance policies.

Requirements

Requires a diploma in Information Technology or a related field and 1–3 years of corporate help desk or IT support experience. Candidates should have working knowledge of Google Workspace and generative AI tools, networking, ticketing systems, antivirus software, Active Directory, and Windows, macOS, and Linux, along with strong communication and problem-solving skills.

Skills

IT Help Desk Support
Ticket Management
Google Workspace
Generative AI Tools
Automation and Scripting
Antivirus Software
IT Ticketing Systems
Corporate Networking
Packet Analysis
VLAN
Wi-Fi
Active Directory
Windows Enterprise
macOS
Linux
User Training

Benefits

Health Care Coverage
Dental Insurance
Vision Insurance
Prescription Drug Coverage
Hybrid Work Arrangements
Flexible Working Hours
Paid Time Off
Education Support Program
Performance Reviews
Free Snacks and Drinks
Team-Building Events
Tenure Awards
Company Holiday
On-Site Fitness Facility
Tennis and Basketball Court
Wellness Initiatives
Profit Sharing

Visa sponsorship

Not detected in the job text

Keywords

IT Service
Help Desk
IT Support
Ticket Management
Incident Triage
Google Workspace
Generative AI
Automation
Scripting
Antivirus Software
IT Ticketing Systems
Corporate Networking
Packet Analysis
VLAN
Wi-Fi
Active Directory
Windows Enterprise
macOS
Linux
User Accounts
Access Management
Manufacturing Support
Production Hardware
Hardware Deployment
Asset Lifecycle Management
IT Security
Compliance
User Training
Knowledge Base
Software Licensing

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