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Added 1 min ago
MA
Director of Construction
Montcrest Asset Management
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Experience acting on behalf of an owner, developer, construction manager, or general contractor overseeing projects from pre-construction through occupancy.
Added 13 mins ago
S
Project Manager, Construction
Sobeys
Mississauga, ON
- Full-time
8+ years of project management experience with 5+ years overseeing multiple disciplines of construction, preferably within retail, commercial, or multi-site environments.
Added 43 mins ago
WS
Lead Carpenter
William Standen Co.
Forest, ON
- Internship
Work with the Construction Manager and Lead Designer to manage and allocate resources for the production of all custom product engineering as well as on-site.
Added 1 hour ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment.…
Added 1 hour ago
CA
Maintenance Manager
Courtyard and Residence Inn by Marriott Calgary South
Calgary, AB
- Full-time
Role Description The Maintenance Manager is a full-time, on-site role based at Courtyard and Residence Inn by Marriott Calgary South in Calgary, AB. This role oversees daily maintenance…
Added 2 hours ago
E
Site Project Manager
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Site Project Manager owns end-to-end delivery of CoolIT liquid-cooling deployments at assigned customer sites, from project handoff and site readiness through commissioning, customer…
Added 2 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
…cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together,…
Added 3 hours ago
Project Manager, Construction
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
8+ years of project management experience with 5+ years overseeing multiple disciplines of construction, preferably within retail, commercial, or multi-site environments.
Added 3 hours ago
Risk Manager (Construction)
PACT
ON · Mississauga, Ontario
PACT (Pearson Accelerator Construction Team) is a General Partnership of Alberici, Amico, Kenaidan, and Obayashi, supported by design partners Egis, Mott MacDonald, and Weston Williamson +…
Added 3 hours ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
…cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together,…
Added 3 hours ago
TE
Jr Financial Analyst - Scarborough
TK Elevator
Toronto, ON · Scarborough, ON
- Full-time
Prepare general ledger account reconciliations, including cash, payroll, and intercompany accounts.
Added 4 hours ago
PG
Project Manager
Prodigy Group
Vancouver, BC
- Full-time
…the perfect role for you. Prodigy is looking for a Project Manager to join our Multi-Market team, supporting fast-paced retail, financial, commercial, and institutional interior fit-out…
Added 4 hours ago
H
Nurse B - Clinical Coordinator
HealthCareersInSask.ca
Regina, SK
- Full-time
…this front line leadership role. Under the direction of the Manager, the Clinical Coordinator will facilitate the overall daily function of nursing care within Medical Imaging ensuring a…
Added 5 hours ago
BC
Registered Nurse - CCU
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 5 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 5 hours ago
BC
Registered Nurse - Mental Health Inpatient - Job Share
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 5 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 5 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 5 hours ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 5 hours ago
LS
Sales Manager - Corporate West (Hamilton, Peel, GTA Region
Lev Senior Living
Toronto, ON
- Full-time
We are seeking a compassionate, driven, and experienced Sales Manager to support occupancy growth across four retirement residence communities. This role is ideal for a relationship-focused…
Added 5 hours ago
KS
Lead Mechanical Engineer
Keynote Search
Ottawa, ON
- $100,000 to $110,000 CAD / year
- Full-time
…years of building systems experience within a consulting or multi-disciplinary environment. Required technical skills include mastery across building mechanical systems, including HVAC,…
Added 5 hours ago
CF
Business Development Leader
Chubb Fire & Security
Moncton, NB
- Full-time
…field-based, relationship-driven hunting seat - cross-selling, site surveys, target account development, and long-term partnerships built on…
Added 5 hours ago
BC
Registered Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
The Brant Community Healthcare System is a two site Community Hospital located in Brantford and Paris, Ontario.
Added 6 hours ago
UH
Veterinary Technician
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 6 hours ago
CN
Project Leader
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Supporting the Project Manager and project team for the delivery of large-scale projects of critical significance to the ongoing success of CNL, characterized as multi-year in duration,…

LMI Technologies

IT Service Professional

Burnaby, BC, Canada

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance). · Full-time

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Job details

Pay: Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 1–3 years of experience in a help desk or IT support role within a corporate environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Service team member serves as the frontline face of our global IT department, directly driving end-user enablement, rapid incident triage, and hands-on manufacturing support.

Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by managing ticketing queues, delivering user training, creating or updating documentation and reporting, and keeping communication channels seamless.

Work Arrangement: Upon successful completion of the probation period, this hybrid role will work full-time from the HQ office 4 days per week and 1 day per week from home.

Typical Duties, Activities, & Responsibilities

Frontline Support & Ticket Management
- Active oversight, prioritization, and management of corporate IT service tickets.
- Direct, empathetic technical assistance across virtual spaces, chats, emails, and physical desk-side visits.
Software Enablement, AI Tools Support & Training
- Software & Generative AI Support: Provide hands-on guidance and troubleshooting for everyday office software, Google Workspace tools, and AI tools to help staff work efficiently.
- User Accounts & Access Management: Set up new user accounts, manage group permissions, assist employees with password resets and system logins, and manage account closures.
- User Training & Documentation: Lead onboarding for new hires, provide training on software and IT tools, author and update easy-to-follow user guides and knowledge base articles, and manage software licenses.
Manufacturing Support
- Manufacturing Operations Support: Provide technical assistance for shop-floor systems, production hardware, and manufacturing workstations to maintain continuous operations.
- Regional Transit: Routine travel between regional corporate offices across the Lower Mainland as operationally requested. (Note: Mileage for personal vehicle deployment is fully reimbursed based on actual mileage).
Hardware Deployment & Lifecycle Management
- Sourcing, physical deployment, configuration, and hands-on troubleshooting of computing hardware, network peripherals, network cross-connections, and workstation operating systems.
- Asset tracking documentation and asset lifecycle administration.
Policy Enforcement
- Enforcing and upholding strict internal IT security protocols and compliance guidelines across all departments.
- Adhering to the LMI Employee Handbook and company policies.

Education & Qualifications

Core Requirements
- Diploma in Information Technology or a related field.
- 1–3 years of experience in a help desk or IT support role within a corporate environment.
Technical Skills
- Working knowledge of Google Workspace and Generative AI tools.
- Automation & Scripting: Demonstrated ability or strong interest in using automation tools to optimize repetitive operational tasks.
- Experience with corporate antivirus software.
- Fundamental understanding of IT ticketing systems.
- Fundamentals of corporate networking (packet analysis, VLAN, WiFi, etc.).
- Fundamentals of Google Workspace and Active Directory.
- Multi-OS fundamentals (Windows Enterprise, macOS, and Linux distributions).
General Skills & Competencies
- Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users.
- Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
- A customer-centric attitude with a focus on providing excellent service and ensuring user satisfaction.
- Ability to effectively collaborate with IT team members and colleagues across different departments.
- Ability to prioritize tasks, manage time effectively, and work independently.

Our Hiring Journey: We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path:

Initial Screening: Discovery conversation with HR.
Hiring Manager Interview: Discussion with the IT Service Manager regarding role alignment.
Team Fit: Opportunity to meet with potential peers and cross-functional team members.
Assessment: Some roles may entail a technical assessment to further discover your technical capabilities and skills.

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).

Perks and Benefits

Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives.
Please note that financial relocation assistance and immigration sponsorship are not available for this position.
We are recognized as a “Great Place to Work” for 10 consecutive years!

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration.

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More about this job

Responsibilities

Manage IT service tickets and provide responsive technical support, user training, account and access administration, and documentation. Support manufacturing systems and hardware, deploy and track IT assets, and uphold company security and compliance policies.

Requirements

Requires a diploma in Information Technology or a related field and 1–3 years of corporate help desk or IT support experience. Candidates should have working knowledge of Google Workspace and generative AI tools, networking, ticketing systems, antivirus software, Active Directory, and Windows, macOS, and Linux, along with strong communication and problem-solving skills.

Skills

IT Help Desk Support
Ticket Management
Google Workspace
Generative AI Tools
Automation and Scripting
Antivirus Software
IT Ticketing Systems
Corporate Networking
Packet Analysis
VLAN
Wi-Fi
Active Directory
Windows Enterprise
macOS
Linux
User Training

Benefits

Health Care Coverage
Dental Insurance
Vision Insurance
Prescription Drug Coverage
Hybrid Work Arrangements
Flexible Working Hours
Paid Time Off
Education Support Program
Performance Reviews
Free Snacks and Drinks
Team-Building Events
Tenure Awards
Company Holiday
On-Site Fitness Facility
Tennis and Basketball Court
Wellness Initiatives
Profit Sharing

Visa sponsorship

Not detected in the job text

Keywords

IT Service
Help Desk
IT Support
Ticket Management
Incident Triage
Google Workspace
Generative AI
Automation
Scripting
Antivirus Software
IT Ticketing Systems
Corporate Networking
Packet Analysis
VLAN
Wi-Fi
Active Directory
Windows Enterprise
macOS
Linux
User Accounts
Access Management
Manufacturing Support
Production Hardware
Hardware Deployment
Asset Lifecycle Management
IT Security
Compliance
User Training
Knowledge Base
Software Licensing

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