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Added 11 mins ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 25 mins ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Support on-site operations and provide site information management as required.
Added 25 mins ago
WH
Sous Chef
Westin Hotels & Resorts
Edmonton, AB
- Full-time
Additional InformationHigh Volume Banquet Operations Experience Preferred
Added 25 mins ago
PA
GENERAL MANAGER
Professional Association of Canadian Theatres (PACT)
Orangeville, ON
- Part-time
OverviewThe General Manager will be responsible for overseeing the administrative, human resource and operational management of the theatre; will work with the Artistic Director to…
Added 25 mins ago
WF
Grocery Team Leader (Department Manager)
Whole Foods Market
BC · West Vancouver, BC
- Full-time
Provides overall leadership to the Grocery team. Responsible for all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory…
Added 25 mins ago
SH
Front Desk Manager
Sheraton Hotels & Resorts
Toronto, ON
- Full-time
Job CategoryRooms & Guest Services Operations
Added 25 mins ago
LE
Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
- $23.25 CAD / hour
- Full-time
As an Assistant Service Center Manager (ASCM) at Great Canadian Oil Change (GCOC), you will blend technical and
Added 25 mins ago
BG
Retail Qualification - Placement Year
BMW Group
Goodwood, ON
- Internship
…The candidate will have the opportunity to learn about the operations and development of both Technical, Product and Luxury Client Experience Training and play a significant role in…
Added 25 mins ago
BG
Internal Communications - Placement Year
BMW Group
Goodwood, ON
- Internship
…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 25 mins ago
CD
Facilitator, Training and Development
CNIB Deafblind Community Services
Ottawa, ON
- $30.9 to $38.65 CAD / hour
- Contract
…position will also provide supervision, guidance, and performance support to staff involved in training, onboarding, mentorship, apprenticeship program and learning activities. The…
Added 41 mins ago
TV
FINANCE MANAGER/CONTROLLER
Twin Valley Co-op Ltd
Birtle, MB
- Full-time
Twin Valley Co-op Co-op is hiring a Finance Manager/Controller at our Corporate Administration Office in Birtle, MB.
Added 41 mins ago
DH
Assistant Rooms Operations Manager
Delta Hotels and Resorts®
AB · Edmonton, AB
- Full-time
Job CategoryRooms & Guest Services Operations
Added 41 mins ago
V
Coordonnateur de projet
VINCI
Vancouver, BC
- Full-time
…requirements, under the supervision of the Project Implementation Manager and the Director of…
Added 41 mins ago
AS
Sage Intacct Construction Implementation Specialist ($5000 Signing Bonus)
Asyma Solutions Ltd.
Canada
- Full-time
…cloud financial management software, implementation, training, support, and long-term customer success. Our Construction practice is a strategic growth lane built around strong design,…
Added 41 mins ago
NE
Site Health, Safety & Environment Coordinator
NexGen Energy Ltd.
La Loche, SK
- Full-time
Reporting to the Site Manager, Health & Safety, Radiation, and Environment (HSRE), the Health & Safety Coordinator will play a fundamental role in supporting all workers on site, including…
Added 55 mins ago
E
retail sales manager
Esso
Nigadoo, NB
- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 55 mins ago
GC
Execution Project Manager (Contractor)
Giffen Consulting Ltd.
Saskatoon, SK
- Contract
We are seeking an experienced Execution Project Manager to support the execution, operational readiness, commissioning, and handover of the SX Fire Suppression System Project at a mine site…
Added 55 mins ago
WC
Self Checkout Attendant
Walmart Canada
Brockville, ON
- Full-time
…opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing friendly, helpful service…
Added 55 mins ago
AP
Pharmacy Manager
Ackroyd Pharmacy
Richmond, BC
- Full-time
We are looking for a motivated and patient-focused Pharmacy Manager to lead our established community pharmacy in Richmond, BC.
Added 1 hour ago
B
Warehouse Operator Full-Time - Duncan
Buckerfield's
Duncan, BC
- Full-time
May require you to work weekends and statutory holidays, as scheduled by the Store Manager
Added 1 hour ago
J
National Sales Manager- CVRM
Jobgether
Canada
- $147,192.8 to $193,190.55 CAD / year
- Contract
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a National Sales Manager – CVRM based in Canada.
Added 1 hour ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 hour ago
N
Canadian and U.S. Tax Manager
NPAworldwide
Toronto, ON
- Full-time
Due to continued growth and an upcoming retirement within our team, we are seeking an experienced Canadian & U.S. Tax Manager to join their firm.
Added 1 hour ago
PE
Process Engineer
Polymer Extrusions, Inc.
Oshawa, ON
- Full-time
Learn to design extrusion dies based on rubber compound, durometer, and profile specifications, under the guidance of the Operations Manager
Added 1 hour ago
V
Estimating Lead
voestalpine
Richmond, BC
- Full-time
Partner with Sales, Engineering, Operations, Finance, and other divisions to support accurate estimating and effective change implementation.

LMI Technologies

IT Service Professional

Burnaby, BC, Canada

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance). · Full-time

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Job details

Pay: Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).
Job type: Full-time
Apply by: Apr 3, 2027
Experience: 1–3 years of experience in a help desk or IT support role within a corporate environment.
Posting language: English
Posted: Oct 5, 2026

Original job description

IT Service team member serves as the frontline face of our global IT department, directly driving end-user enablement, rapid incident triage, and hands-on manufacturing support.

Working as part of our global IT team and reporting directly to the IT Service Manager at our Burnaby head office, your mission is to maintain peak operational workflow for our staff by managing ticketing queues, delivering user training, creating or updating documentation and reporting, and keeping communication channels seamless.

Work Arrangement: Upon successful completion of the probation period, this hybrid role will work full-time from the HQ office 4 days per week and 1 day per week from home.

Typical Duties, Activities, & Responsibilities

Frontline Support & Ticket Management
- Active oversight, prioritization, and management of corporate IT service tickets.
- Direct, empathetic technical assistance across virtual spaces, chats, emails, and physical desk-side visits.
Software Enablement, AI Tools Support & Training
- Software & Generative AI Support: Provide hands-on guidance and troubleshooting for everyday office software, Google Workspace tools, and AI tools to help staff work efficiently.
- User Accounts & Access Management: Set up new user accounts, manage group permissions, assist employees with password resets and system logins, and manage account closures.
- User Training & Documentation: Lead onboarding for new hires, provide training on software and IT tools, author and update easy-to-follow user guides and knowledge base articles, and manage software licenses.
Manufacturing Support
- Manufacturing Operations Support: Provide technical assistance for shop-floor systems, production hardware, and manufacturing workstations to maintain continuous operations.
- Regional Transit: Routine travel between regional corporate offices across the Lower Mainland as operationally requested. (Note: Mileage for personal vehicle deployment is fully reimbursed based on actual mileage).
Hardware Deployment & Lifecycle Management
- Sourcing, physical deployment, configuration, and hands-on troubleshooting of computing hardware, network peripherals, network cross-connections, and workstation operating systems.
- Asset tracking documentation and asset lifecycle administration.
Policy Enforcement
- Enforcing and upholding strict internal IT security protocols and compliance guidelines across all departments.
- Adhering to the LMI Employee Handbook and company policies.

Education & Qualifications

Core Requirements
- Diploma in Information Technology or a related field.
- 1–3 years of experience in a help desk or IT support role within a corporate environment.
Technical Skills
- Working knowledge of Google Workspace and Generative AI tools.
- Automation & Scripting: Demonstrated ability or strong interest in using automation tools to optimize repetitive operational tasks.
- Experience with corporate antivirus software.
- Fundamental understanding of IT ticketing systems.
- Fundamentals of corporate networking (packet analysis, VLAN, WiFi, etc.).
- Fundamentals of Google Workspace and Active Directory.
- Multi-OS fundamentals (Windows Enterprise, macOS, and Linux distributions).
General Skills & Competencies
- Excellent verbal and written communication skills with the ability to explain technical concepts clearly to non-technical users.
- Strong analytical and problem-solving skills with a proactive approach to identifying and resolving issues.
- A customer-centric attitude with a focus on providing excellent service and ensuring user satisfaction.
- Ability to effectively collaborate with IT team members and colleagues across different departments.
- Ability to prioritize tasks, manage time effectively, and work independently.

Our Hiring Journey: We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path:

Initial Screening: Discovery conversation with HR.
Hiring Manager Interview: Discussion with the IT Service Manager regarding role alignment.
Team Fit: Opportunity to meet with potential peers and cross-functional team members.
Assessment: Some roles may entail a technical assessment to further discover your technical capabilities and skills.

Salary Range: $46,400 - $58,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance).

Perks and Benefits

Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives.
Please note that financial relocation assistance and immigration sponsorship are not available for this position.
We are recognized as a “Great Place to Work” for 10 consecutive years!

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration.

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More about this job

Responsibilities

Manage IT service tickets and provide responsive technical support, user training, account and access administration, and documentation. Support manufacturing systems and hardware, deploy and track IT assets, and uphold company security and compliance policies.

Requirements

Requires a diploma in Information Technology or a related field and 1–3 years of corporate help desk or IT support experience. Candidates should have working knowledge of Google Workspace and generative AI tools, networking, ticketing systems, antivirus software, Active Directory, and Windows, macOS, and Linux, along with strong communication and problem-solving skills.

Skills

IT Help Desk Support
Ticket Management
Google Workspace
Generative AI Tools
Automation and Scripting
Antivirus Software
IT Ticketing Systems
Corporate Networking
Packet Analysis
VLAN
Wi-Fi
Active Directory
Windows Enterprise
macOS
Linux
User Training

Benefits

Health Care Coverage
Dental Insurance
Vision Insurance
Prescription Drug Coverage
Hybrid Work Arrangements
Flexible Working Hours
Paid Time Off
Education Support Program
Performance Reviews
Free Snacks and Drinks
Team-Building Events
Tenure Awards
Company Holiday
On-Site Fitness Facility
Tennis and Basketball Court
Wellness Initiatives
Profit Sharing

Visa sponsorship

Not detected in the job text

Keywords

IT Service
Help Desk
IT Support
Ticket Management
Incident Triage
Google Workspace
Generative AI
Automation
Scripting
Antivirus Software
IT Ticketing Systems
Corporate Networking
Packet Analysis
VLAN
Wi-Fi
Active Directory
Windows Enterprise
macOS
Linux
User Accounts
Access Management
Manufacturing Support
Production Hardware
Hardware Deployment
Asset Lifecycle Management
IT Security
Compliance
User Training
Knowledge Base
Software Licensing

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