Jobs in Canada

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Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
Three Hills, AB
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 10 mins ago
AH
Health Care Aide
Alberta Health Services
Rocky Mountain House, AB
- Part-time
As a Health Care Aide, you will report to the Home Care Manager and provide patient care services as a member of a health care team, under the supervision of a Registered Nurse (RN),…
Added 10 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Three Hills, AB
- Part-time
Completion of an accredited practical nurse education program. Active or eligible for registration and a practice permit as a Licensed Practical Nurse with the College of LPNs and HCAs of…
Added 10 mins ago
AH
Administrative Support III
Alberta Health Services
Drayton Valley, AB
- Part-time
This Administrative Support III position is required to be on site at Drayton Valley CHC and is not a remote working opportunity. Reporting to the CAS Area Coordinator/Manager, this…
Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 10 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Lethbridge, AB
- Part-time
Completion of an accredited practical nurse education program. Active or eligible for registration and a practice permit as a Licensed Practical Nurse with the College of LPNs and HCAs of…
Added 10 mins ago
AH
Strategist
Alberta Health Services
Calgary, AB
- Full-time
Reporting to the Program Manager, the Strategist is responsible for planning, coordinating, implementing, and evaluating strategic initiatives that support the operational, clinical…
Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
Completion of an accredited nursing education program. Active or eligible for registration and practice permit with the College of Registered Nurses of Alberta (CRNA). Current Basic Cardiac…
Added 10 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
Reporting to the Staffing Service Centre Relief Team Program Manager, the Registered Nurse provides comprehensive patient- and family-centred care on acute surgical units at the Royal…
Added 10 mins ago
AB
Senior Organizational Change Management Specialist - AI Transformation (hybrid in Ottawa)
Ateko, backed by Bell Canada
Ottawa, ON
- Contract
…and change plan aligned with AI transformation priorities, program milestones, dependencies, and business…
Added 10 mins ago
TS
Housing Specialist
The Salvation Army in Canada
Newmarket, ON
- Full-time
Complete additional program-related tasks and responsibilities as assigned by the Program Manager/Coordinator
Added 39 mins ago
LH
Job Title Medical Care Aid
Lookout Housing + Health Society
Abbotsford, BC
- Internship
Under the direction of the Program Manager or designate, the Medical Care Aide will provide support to guests with complex needs who may be experiencing deteriorating physical health, in…
Added 39 mins ago
LH
Job Title Janitor/ Maintenance
Lookout Housing + Health Society
Vancouver, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 39 mins ago
LH
Job Title Program Support Worker
Lookout Housing + Health Society
Abbotsford, BC
- Full-time
The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following…
Added 40 mins ago
T
Personal Banking Associate Trainee
TD
Temiskaming Shores, ON
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
Added 55 mins ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Work with Regional Manager and Medical Director to review a specific operating budget and hospital business plan
Added 55 mins ago
GS
FT- Property Manager Assistant (Toronto)
Good Shepherd Hamilton & Toronto
Toronto, ON
- Full-time
This position will report to the Property Manager. The Property Manager Assistant enhances the dignity and quality of life of our clients, visitors and staff by providing support to the…
Added 55 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
As a strategic partner to clinical, operational, and executive leaders, the Manager delivers financial and operational insights that support organizational performance, resource…
Added 1 hour ago
MU
ADMINISTRATIVE STAFF SPECIALIST I (BAND LEVEL 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Manager of Finance and Administration and the Associate Director of Student Engagement and Events, the Administrative Staff Specialist I will play a vital role in providing…
Added 1 hour ago
S
[26-113] Food Bank Operations Coordinator
SOURCES
Surrey, BC
- Internship
SOURCES is a community-based non-profit organization providing support and hope to communities in the Lower Mainland, on Vancouver Island, and across Northern BC. Sources strives to create…
Added 1 hour ago
AU
Operations Manager – Pharma
Allied Universal
Toronto, ON · North York, ON
- $79,500 to $81,000 CAD / year
- Full-time
Allied Universal®, a global leader in Security Services, is seeking an experienced Operations Manager to lead and oversee security operations within a highly regulated pharma environment…
Added 1 hour ago
Retail Experience Lead
Fire & Flower Inc.
Toronto, ON
All Retail Experience Leads are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Lead is also responsible…
Added 1 hour ago
Retail Store Manager
Fire & Flower Inc.
Beaumont, AB
The Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations include…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions

LMI Technologies

Quality Systems Specialist

Burnaby, BC, Canada

Salary Range: $68,000 - $85,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance) · Full-time

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Job details

Pay: Salary Range: $68,000 - $85,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance)
Job type: Full-time
Apply by: Apr 6, 2027
Experience: Experience: Minimum of 5 years of experience in a quality role, with hands-on experience managing ISO 9001 QMS and ISO 14001 EMS.
Posting language: English
Posted: Sep 13, 2026

Original job description

The Quality Systems Specialist maintains and continuously improves the company’s Quality & Environmental Management System (QMS/EMS) in alignment with standards such as ISO 9001 and ISO 14001.

Beyond these core QMS/EMS duties, the role serves as the key owner of the customer complaint handling process, ensuring complaints are logged, investigated, and resolved effectively and on time through appropriate root cause analysis and corrective/preventive actions.

This role also drives continual improvement by monitoring quality-related KPIs and collaborating with process owners across departments to ensure performance is reviewed and aligned with business and customer expectations.

Typical Duties, Activities, Responsibilities

QMS/EMS Compliance and Auditing:
- Maintain and continuously improve the QMS/EMS to ensure compliance with ISO 9001 and ISO 14001 standards and certification requirements.
- Prepare for and support external audits or certification assessments (e.g., SAI Global, SCC), including documentation, facilitation, and follow-up on findings.
- Conduct process-based internal audits, tracing inputs, activities, outputs, and handoffs to assess conformance and identify system improvements.
- Assist departments in closing audit findings and verifying completion of corrective actions.
- Develop, review, improve, and implement corporate quality management and environmental management policies and procedures.
- Train employees on QMS/EMS procedures to ensure awareness and compliance across all departments.
Continuous Improvement and CAPA Management:
- Monitor and report QMS/EMS performance metrics and quality-related KPIs.
- Provide sound guidance on root cause analysis (RCA) and facilitate corrective/preventive actions (CAPA) with process owners, verifying the effectiveness of implemented solutions.
- Identify and monitor nonconformances and opportunities for improvement.
- Collaborate with process owners across departments to ensure performance is reviewed and aligned with business and customer expectations.
- Contribute to the annual measurable objectives set by management.
Customer Complaint Ownership:
- Serve as the central point of contact for managing customer complaints across the organization.
- Ensure complaints are logged, categorized, tracked in the appropriate system, and handled in compliance with internal procedures and customer requirements.
- Coordinate cross-functional investigations, ensuring timely root cause analysis and implementation of corrective/preventive actions.
- Communicate investigation results and resolution plans to internal stakeholders and customer-facing teams.
- Monitor complaint trends and escalate recurring or high-risk issues.
Process Engagement and Knowledge:
- Engage with all departments to identify, document, and continuously improve key business processes.
- Stay current with evolving standards, customer requirements, and best practices.
- Adhere to the LMI Employee Policy Manual.

Education and Qualifications

The Essentials
- Education: Bachelor’s degree in Engineering, Quality, or related fields.
- Experience: Minimum of 5 years of experience in a quality role, with hands-on experience managing ISO 9001 QMS and ISO 14001 EMS.
- Required Registrations:
  - Certified ISO 19011:2018 Lead Auditor.
  - Certified Internal Auditor for ISO 9001 and 14001.
- Proven Experience: Proven experience managing customer complaints, CAPA processes, and internal and external audits.
The Toolkit
- Strong knowledge of ISO 9001 and 14001 standards.
- Proficiency in root cause analysis techniques (e.g., 5 Whys, Fishbone Diagram, etc.) and quality tools.
- ASQ CQE and CQA certifications are preferred.
- Experience with regulatory inspections or customer audits is a plus.
The Mindset
- Analytical mindset with attention to detail.
- Excellent interpersonal and communication skills with the ability to effectively work with technical personnel at various levels of the organization.
- Demonstrated teamwork and problem-solving skills.
- Strong understanding of process-based auditing methods and the ability to assess unfamiliar technical processes by tracing logical flow and evidence of implementation.
- Confident in engaging with departments outside of their technical expertise to assess process performance, handoffs, and alignment with QMS requirements.
- Ability to handle multiple priorities and work independently.

Salary Range: $68,000 - $85,000 CAD + Eligibility for Profit Sharing Program Participation (pending successful completion of probationary period and based on business performance)

Perks and Benefits

Health Benefits: Full health care coverage (with 100% paid premiums) including dental, vision, and drugs for you and your family.
Work-Life Balance: We support a healthy balance with hybrid work arrangements, flextime, and competitive paid time off.
Growth & Development: An annual Education Support Program for training and professional growth, plus annual performance reviews.
Enjoy free snacks and drinks, team-building events, tenure awards, and our official "May the 4th" (Star Wars Day) company holiday!
Access to an on-site fitness facility, tennis/basketball court, and company-wide wellness initiatives.
This is a hybrid position based out of our Burnaby, BC headquarters. To support our collaborative model, preference will be given to local candidates that are able to work in the office on Tuesdays, Wednesdays and Thursdays.
Please note that financial relocation assistance and immigration sponsorship are not available for this position.
We are recognized as a “Great Place to Work” for 10 consecutive years!

Our Recruitment Process

While we appreciate your interest in LMI very much, we are only able to respond to candidates selected for further consideration.
We believe in a transparent and collaborative hiring journey. Our goal is to ensure you are as excited about us as we are about you. Below is the typical path (can vary by position):
- Talent Discovery (Human Resources): An initial screening call focused on your professional background, language and communication proficiency, and cultural alignment with the team as well as overview of role and company.
- Role Fit (Hiring Manager): A deep dive into your experience, knowledge and skills as well as sharing of role expectations and team initiatives.
- Team Fit (Peers and Colleagues): An opportunity to meet with potential team members and/or cross-functional peers to discuss your experience/background and their experience and work at LMI.

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More about this job

Responsibilities

Maintain and improve the company’s ISO 9001 and ISO 14001 management systems, support audits, and coordinate corrective actions. Own customer complaint handling, facilitate investigations and root cause analysis, and monitor quality performance and improvement initiatives across departments.

Requirements

Requires a bachelor’s degree in Engineering, Quality, or a related field, at least five years of quality experience, and hands-on ISO 9001 and ISO 14001 management experience. Required credentials include ISO 19011:2018 Lead Auditor certification and internal auditor certification for ISO 9001 and ISO 14001; experience with complaints, CAPA, and audits is also required.

Skills

Quality Management Systems
ISO 9001
ISO 14001
Process-Based Auditing
Internal Auditing
External Auditing
Customer Complaint Management
Root Cause Analysis
Corrective and Preventive Actions
Continuous Improvement
Quality KPI Monitoring
Nonconformance Management
Process Improvement
Cross-Functional Collaboration
Employee Training

Benefits

Full Health Coverage
Dental Insurance
Vision Insurance
Prescription Drug Coverage
Hybrid Work Arrangements
Flexible Working Hours
Paid Time Off
Education Support Program
Annual Performance Reviews
Free Snacks and Drinks
Team-Building Events
Tenure Awards
Company Holiday
On-Site Fitness Facility
Tennis and Basketball Court
Wellness Initiatives
Profit-Sharing Program

Visa sponsorship

Not detected in the job text

Keywords

Quality Management System
Environmental Management System
ISO 9001
ISO 14001
ISO 19011:2018
Lead Auditor
Internal Auditor
ASQ CQE
ASQ CQA
Customer Complaints
Corrective and Preventive Actions
Root Cause Analysis
5 Whys
Fishbone Diagram
Process-Based Auditing
Internal Audits
External Audits
Certification Assessments
Nonconformances
Quality KPIs
Continuous Improvement
Regulatory Inspections
Customer Audits
Quality Tools
Environmental Management

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