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Added 2 hours ago
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After-Hours Coordinator

Vancouver, BC, Canada

Starting salary: $34.00 per hour during probation which is 6 month and $35.5 after successfully passing the probation · Full-time

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Job details

Pay: Starting salary: $34.00 per hour during probation which is 6 month and $35.5 after successfully passing the probation
Job type: Full-time
Apply by: Dec 12, 2026
Posting language: English
Posted: Nov 12, 2026

Original job description

After-Hours Coordinator - Full Time

The After-Hours Coordinator is responsible for overseeing operations of residential programs. Schedule is Thursday to Sunday from 8pm to 6 am (10h/day - 40h/week).

Education & Experience

University or college degree in healthcare, health management, or social services (Bachelor's or Masters)
Acceptable Criminal Record Search reports
Fluent in English, both written and verbal communication
First Aid/CPR Level C or higher, and NCI (or equivalent) Certificate
Valid class 5 driver’s license with no restrictions and a clear driving abstract
We are not accepting students for this position

Requirements

Skills

Must demonstrate experience and knowledge of challenges of dealing with persons with developmental delays, autism spectrum disorder and/or other mental health issues.
A demonstrated ability in providing emergency interventions and crisis management support.
Must demonstrate knowledge of LMSCL policy and procedures.
Excellent communication skills and ability to develop rapport.
Strong conflict resolution and problem-solving skills Demonstrated ability to provide feedback and debriefing support.
Management, organizational and time management skills.
Demonstrated ability to work independently and as a part of a team
Demonstrated ability to respond under pressure and to handle stressful situations

Roles and Responsibilities

Client

Assists in planning supervised family visitations during weekends.
Transports clients to medical, dental, or other necessary appointments as needed.

Management and Staff

Establishes working relationships with the Management Team, Case Managers and Support Workers to facilitate after-hours evening and weekend support to all residential programs.
Receive updates from Case Managers before the start of a shift on the status of the program and clients and any specific tasks to follow or coordinate during the shift.
Supervises Support Workers on managing a crisis or emergency including facilitating hospitalization and police involvement.
Prepare a report to update Case Managers at the end of the shift on any concerns or issues requiring follow up.
Reviews and edits Critical Incident reports that happened in the shift.
Provides after hours response and support, either by phone or in person assistance if needed.
Provides staff debriefing of stressful and/or crisis situations.
Performs random phone checks of programs during the night and attends in persons if there are concerns.
Complies with other assignments and directions by the Case Management Supervisor and Services Manager.

Administration

Assist scheduler and Services Manager with staff scheduling and shift schedules.
Assist in services Department general orientation of new employees
Oversee data tracking and collection for program outcomes. Analyze results with Quality Assurance Manager for program improvements.
Ensure all reports, updates, statistics, time sheets and petty cash records are reviewed and completed within deadlines.
Submit required weekly /monthly/ quarterly reports within deadlines.
Provide on-site support and training to Support Workers in areas of client data tracking, client file documentation and archiving, petty cash, reports, policy/procedures, technology, standards of care, house safety and maintenance.
Approve work hours and ensure accuracy of staff timesheets in the payroll system.
Comply with the assignments and instructions of Case Management Supervisor and Services Manager as part of the duties

Job Type

Work Remotely

Job Type: Only Full-time, Contract-base

Contract length: Initially 12 months, with possibility of renewal on an annual basis based on performance and company needs. [We are looking for long-term relationship. This position is NOT short-term or seasonal]

Pay Grade

Starting salary: $34.00 per hour during probation which is 6 month and $35.5 after successfully passing the probation

Schedule

Thursday to Sunday) (8 PM-6AM) (10h shifts)
Shall cover stat holidays that fall on workdays
Between 6-8 hours, once a month, one session, Case Management Meeting / Training (day time- regular business hours- Shall participate) (May not fall on the specified workdays)

Benefits

Dental care
Extended health care
Vision care
RRSP, LTD

Note: Benefits will start following successfully passing an interim evaluation 3 months after the start of probation.

Work Location

AhC will start their shift at Head office is in Vancouver. However, the position requires daily travelling in Lower mainland area including Vancouver, Richmond, Tri-cities, New Westminster, Delta, and Surrey for monitoring and other purposes. Vehicle will be provided by the company.

Expected Start Date

As soon as possible

THIS IS A NON-UNION POSITION

Apply on LinkedIn About employer

More about this job

Responsibilities

Oversee after-hours operations across residential programs, supporting clients and supervising staff through crises, emergencies, appointments, and family visitations. Coordinate staffing and program administration, review incident reports and records, provide training and debriefing, and report issues and outcomes to management.

Requirements

A university or college degree in healthcare, health management, or social services is required, along with fluent written and spoken English, an acceptable criminal record check, First Aid/CPR Level C or higher, NCI or equivalent certification, and an unrestricted Class 5 driver's license with a clear abstract. Candidates must have knowledge of developmental disabilities, autism, and mental health challenges, and demonstrate crisis response, communication, conflict resolution, organizational, and teamwork skills.

Skills

Crisis Management
Emergency Intervention
Conflict Resolution
Problem-Solving
Communication
Rapport Building
Staff Supervision
Debriefing
Time Management
Organization
Independent and Teamwork
Developmental Disabilities Support
Autism Spectrum Disorder Support
Mental Health Support
Data Tracking
Report Writing

Benefits

Dental Care
Extended Health Care
Vision Care
Long-Term Disability (LTD)

Visa sponsorship

Not detected in the job text

Keywords

Residential Programs
After-Hours Support
Developmental Disabilities
Autism Spectrum Disorder
Mental Health
Crisis Management
Emergency Intervention
First Aid
CPR Level C
NCI Certification
Class 5 Driver's License
Critical Incident Reports
Hospitalization
Police Involvement
Staff Scheduling
Program Outcomes
Quality Assurance
Client Data Tracking
Client File Documentation
Petty Cash
Payroll System
Timesheets
Policy and Procedures
Staff Training
Family Visitations
Case Management
Support Workers

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