Front Store Supervisor, Hourly Part Time Day
- The Pas, MB, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
Summary
Managing the customer service functions, including cash, cashiers and merchandising.
Duties & Responsibilities
HUMAN RESOURCES:
J2WRTL
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
#EN
#FS #SDMR #MB
Why this role is important?
Summary
Managing the customer service functions, including cash, cashiers and merchandising.
Duties & Responsibilities
HUMAN RESOURCES:
- Ensures cashier/merchandising staff comply with all store policies and operating procedures
- Trains cashiers/merchandisers in job functions
- Provides on-going guidance and instruction
- Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures
- Ensures store employees present proper image to the public in accordance with Uniform Policy
- Answers inquiries regarding location of product, rainchecks, etc.
- Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
- Promotes the CSI Survey
- Ensures shelves are clean and organized with proper rotation
- Ensures product displays are set up and taken down as directed by the AFSM/FSM
- Ensures standards of housekeeping and store image are maintained
- Complies with all Health and Safety requirements
- May be asked to perform clerical and banking duties
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the store
- Perform other duties as required including Cashier duties when necessary
- Planning, Judgement and Decision Making
- Independent thinking as it relates to organizing store
- Problem solving is essential to ensure customer satisfaction
- Computer literate
- Organized
- Efficient time management skills
- Knowledge of products and supplies
J2WRTL
Why work in a Shoppers Drug Mart store?
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
#EN
#FS #SDMR #MB
More about this job
Responsibilities
Supervise cashier and merchandising staff, provide training and guidance, and oversee customer service, cash office activities, and loss prevention procedures. Maintain store presentation and merchandising standards, resolve customer issues, and perform cashier, clerical, or banking duties as needed.
Requirements
The role calls for independent judgment, problem-solving ability, organization, efficient time management, computer literacy, and knowledge of products and supplies. No specific education or years of experience are stated.
Skills
- Customer Service
- Cash Handling
- Staff Training
- Loss Prevention
- Merchandising
- Problem Solving
- Organization
- Time Management
- Computer Literacy
- Product Knowledge
- Inventory Management
- Health And Safety Compliance
Benefits
- Purchase Discount Program
- Flexible Schedules
- Competitive Pay
- Online Learning
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Human Resources
- Security & Safety
Keywords
- Customer Service
- Cash Handling
- Cashiers
- Staff Training
- Merchandising
- Loss Prevention
- Cash Office
- Inventory Tracking
- PC Optimum
- Uniform Policy
- Customer Issue Resolution
- Refunds
- Exchanges
- CSI Survey
- Product Displays
- Housekeeping
- Health And Safety
- Clerical Duties
- Banking Duties
- Store Policies
- Problem Solving
- Computer Literacy
- Time Management
- Product Knowledge