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Loblaw Companies Limited

Front Store Supervisor, Hourly Part Time Evening

Cochrane, AB, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 11, 2026

Original job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

Summary

Managing the customer service functions, including cash, cashiers and merchandising.

Duties & Responsibilities

HUMAN RESOURCES:

Ensures cashier/merchandising staff comply with all store policies and operating procedures
Trains cashiers/merchandisers in job functions
Provides on-going guidance and instruction

Loss Prevention

Ensures all loss prevention standards are implemented, manages daily cash office inventory and cashier tracking, tracking sheets, PC Optimum procedures

Customer Service

Ensures store employees present proper image to the public in accordance with Uniform Policy
Answers inquiries regarding location of product, rainchecks, etc.
Resolves customer issues according to established guidelines (refunds, exchanges, etc.)
Promotes the CSI Survey

Merchandising

Ensures shelves are clean and organized with proper rotation
Ensures product displays are set up and taken down as directed by the AFSM/FSM

General

Ensures standards of housekeeping and store image are maintained
Complies with all Health and Safety requirements
May be asked to perform clerical and banking duties
Complies with all store policies and procedures
Complies with loss prevention policies and procedures and ensures they are executed in the store
Perform other duties as required including Cashier duties when necessary

Qualifications

Planning, Judgement and Decision Making
Independent thinking as it relates to organizing store
Problem solving is essential to ensure customer satisfaction

Experience

Computer literate
Organized
Efficient time management skills
Knowledge of products and supplies

J2WFSM

J2WRTL

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

#EN

#FS #SDMR #AB

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More about this job

Responsibilities

Supervise cashier and merchandising staff, provide training and guidance, and ensure store policies, loss prevention procedures, and customer service standards are followed. Maintain merchandising, housekeeping, and store image standards, resolve customer issues, and perform cashier, clerical, or banking duties as needed.

Requirements

The role calls for independent judgment, problem-solving ability, organization, efficient time management, computer literacy, and knowledge of products and supplies. No specific education or prior experience requirement is stated.

Skills

Customer Service
Cash Handling
Staff Training
Loss Prevention
Merchandising
Inventory Management
Problem Solving
Organization
Time Management
Computer Literacy
Product Knowledge
Health And Safety Compliance

Benefits

Purchase Discount Program
Flexible Schedules
Competitive Pay
Online Learning

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Cash Handling
Cashiers
Merchandising
Staff Training
Loss Prevention
Cash Office
Inventory Tracking
PC Optimum
Uniform Policy
Customer Issue Resolution
Refunds
Exchanges
CSI Survey
Product Displays
Product Rotation
Housekeeping
Health And Safety
Clerical Duties
Banking Duties
Store Policies
Problem Solving
Computer Literacy
Time Management
Product Knowledge

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