Manager, Transport (Highway Operations)

At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends, neighbours, family members and colleagues.

We succeed through collaboration and commitment and set a high bar for ourselves and those around us.

We’re looking for adaptable people who are thrilled to join us in our goal of helping Canadians Live Life Well®. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We promote leaders at every level and support our people to follow their passion.

The Transport Manager (Highway Operations) will lead the execution of Highway activity throughout Ontario, Quebec and Eastern Canada, ensuring efficient execution. The incumbent brings a strong ability to forge relationships and collaborate with business partners, identify opportunities for improvement, and develop the processes to gain efficiencies.

What You’ll Do:

• Evaluate, monitor, verify operations performance and corresponding reports and address issues in a proactive manner (i.e. performance management); 
• Ensure utilization and execution of Driver App, both with Dispatch team and drivers.
• Establish best practices in optimizing freight movement, while working with stakeholders to minimize empty miles
•  Continuous strive for process improvement, through the implementation and standardization of processes. 
• Develop and maintain communication with support teams, such as planning and cost validation 
• Active involvement in centralized operations planning and initiatives. 
• Demonstrate strong leadership skills with team of direct reports, ensuring all components of performance management, development and onboarding/training are completed effectively.
• Meet with their Manager and Human Resources as required to review team’s performance, discuss issues, seek direction on performance of team and/or individuals. 
• Address driver issues with carriers, working to correct behaviour and ensure optimal customer service is met 
• Lead day to day communication within the department. 
• Ensure Validation of driver activity through debrief process, ensuring that activity and relevant information matches driver assignment, sign off on delays as required. 
• Complete statutory vacation scheduling and planning, ensure proper coverage and plans are in place for peaks in volume and loads. 
• Address customer concerns, coordinating with correct parties (e.g. scheduling, Human Resources) and advancing issues as needed. 
• Work with warehouse operations to ensure coordination between departments while confirming transportation schedules are met. 
• Communicate with retail customers on urgent issues as required. 
• Manage and communicate forecast load counts. 
• Ensure equipment and resource requirements are set up according to delivery scheduling and troubleshoot any gaps in coverage. Monitor weather and road conditions related to delivery schedules and service needs and react accordingly to provide proper communication and resolution to delivery issues. 

What you bring:

• College Education, preferably in Supply Chain Management an asset 
• 5-7 years of related work experience 
• 1-3 years of Supervisory/Management experience 
• Excellent communication skills are required 
• Must have strong leadership skills 
• Must have the ability to multitask, make decisions and problem solve 
• Strong organization skills required 
• Complete complaint investigations with the support of Human Resources 
• Participate in Joint Labour meetings as needed 

Loblaw is committed to sustainability by sourcing products with integrity and making a positive difference in the community. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

Employment Type:

Full time

Type of Role:

Regular

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:  
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :$68,000.00 - $93,500.00 / 68.000,00$ - 93.500,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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