Personal Shoppers are responsible for efficiently and accurately fulfilling customer e-commerce orders, ensuring quality products are selected and transactions are processed correctly. This includes providing positive customer service, assisting with general questions, and contacting customers regarding order accuracy or substitutions.

Requirements

The ideal candidate is a detail-oriented team player, driven, able to work independently in a fast-paced setting, and resourceful when resolving customer inquiries. No previous experience is required as training will be provided, but flexibility to work various hours including evenings and weekends is necessary.

Experience

0 to 2 years

Working hours

40 hours per week

Job type

Part-time

Work arrangement

On-site

Skills

Customer Service
Order Fulfillment
Accuracy
Attention To Detail
Product Scanning
Transaction Processing
Team Player
Independent Work
Problem Solving
Adaptability

Pay amount

17.6

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

Personal Shopper
Student
Part Time
Evening
E-commerce Orders
Customer Service
Order Accuracy
Product Substitution
Retail
Fast-Paced Environment
Unionized Position
Artificial Intelligence Screening

Original job description

Archived listing. The details below describe a past opening.

Why is this role important Our Personal Shoppers do just that! They fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience.

What you’ll do

Provide great customer service by assisting with general questions, maintaining a positive environment
Shop for customers by accurately filling their orders with quality products
Scan products and process customer transactions accurately using debit, credit, cash and gift cards
Contact customers to ensure order accuracy or to inquire about product substitutions

Who you are

A team player with an attention for detail
Driven and able to work independently in a fast-paced environment
Resourceful and courteous when resolving customer questions
Motivated to learn new things

Experience you bring

Good news! No previous experience is required. We provide you with training to set you up for success!

What you bring

Flexibility to work a variety of hours which may include days, evenings, nights, and weekends
Able to move up to 50lbs and in constant mobility for an entire shift

How You’ll Succeed:

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Hiring Range / Échelle salariale à l’embauche :

$17.60 / 17,60$ (per hour / de l’heure)

This is a unionized position and pay rates for this position are set out in the applicable collective bargaining agreement. The range stated is the starting range for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / Il s’agit d’un poste syndiqué et les taux de rémunération pour ce poste sont définis dans la convention collective applicable. L’échelle indiquée correspond à l’échelle de départ pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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#FS #FRETAIL #ON

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