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Added 5 hours ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Organize and facilitate key Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
Added 8 mins ago
W
(CAN) Customer Service Manager
Walmart
Kelowna, BC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 52 mins ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
Reports and is accountable to the Program Manager or their designate
Added 1 hour ago
R
Relationship Manager Intern, Commercial Financial Services
RBC
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 1 hour ago
RB
Relationship Manager Intern, Commercial Financial Services
Royal Bank of Canada
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 2 hours ago
SM
Social Media Creative Lead
Skinfluence Marketing
Canada
- Contract
As Social Media Creative Lead, you'll work directly with our Co-Founder & Creative Director, alongside our Content Manager, Graphic Designer, and Video Editor.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kelowna, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 2 hours ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 2 hours ago
LH
Kinesiologist
Lifemark Health Group
Victoria, BC · Greater Victoria Metropolitan Area
- $20.15 to $29.56 CAD / hour
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 2 hours ago
FH
Occupational Therapist - Langley Long Term Care
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
…Practice Leader, Occupational Therapy, and administratively to the Manager, Clinical Operations, this position provides occupational therapy treatment programs in accordance with…
Added 2 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $43 to $52 CAD / hour
- Full-time
Apply clinical expertise and professional competence in the assessment, intervention, consultation, case management, discharge planning, education, and follow-up of clients
Added 2 hours ago
LH
Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
Apply clinical expertise and professional competence in the assessment, intervention, consultation, case management, discharge planning, education, and follow-up of clients
Added 2 hours ago
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Senior Product Manager
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
· Facilitate product discovery, roadmap planning, prioritization, and stakeholder decision-making.
Added 2 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
Prepare Human Resources metrics, reports, and documentation to support decision-making and organizational planning.
Added 2 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
…ASPE and US GAAP. We need an SAP functional lead or project manager with a CPA or accounting background who has taken S/4HANA (or ECC) from design through go-live. You will work with the…
Added 2 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…accounting onto Fusion. We need an Oracle functional lead or project manager with an accounting background who has taken Fusion (or Oracle EBS) from design through go-live. You will work…
Added 2 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…ASPE and US GAAP. We need an SAP functional lead or project manager with a CPA or accounting background who has taken S/4HANA (or ECC) from design through go-live. You will work with the…
Added 2 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
…on one platform. We need a D365 functional lead or project manager with an accounting background who has taken D365 (or Dynamics AX) from design through go-live. You will work with finance…
Added 2 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
…accounting onto Fusion. We need an Oracle functional lead or project manager with an accounting background who has taken Fusion (or Oracle EBS) from design through go-live. You will work…
Added 2 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
…on one platform. We need a D365 functional lead or project manager with an accounting background who has taken D365 (or Dynamics AX) from design through go-live. You will work with finance…
Added 2 hours ago
Future Store Manager
David's Bridal
Vaughan, ON · Cambridge, ON · MB · AB
As the Store Manager you will build and retain a high performing team, create a consistent environment of world class customer service, and exceed sales plan. You are adynamic, attentive,…
Added 3 hours ago
TH
Merchandise Project Associate Full Time (SAINT JOHN)
The Home Depot
Saint John, NB
- Full-time
Added 3 hours ago
IC
Human Resources Specialist (Recruitment & Talent Outreach)
International Civil Aviation Organization
Montreal, QC
- Full-time
…Organization's staffing needs. S/He will participate in recruitment planning and will provide advice to Hiring Managers on the recruitment process and related policies and procedures;…
Added 3 hours ago
H
Branch Operations Manager, British Columbia
Hussmann
Burnaby, BC
- Full-time
The Branch Operations Manager leads the day-to-day operations of a commercial refrigeration service and installation business in British Columbia. The role is responsible for managing field…
Added 3 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)

Loblaw Digital

Senior Manager, Continuous Improvement, Ecomm Operations

Toronto, ON, Canada

$120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an) · Full-time

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Job details

Pay: $120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an)
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 4+ years of progressive experience in e-commerce fulfillment, omnichannel operations, retail operations.
Posting language: English
Posted: Nov 6, 2026

Original job description

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

At Loblaw Digital, we know our customers expect the best from us. Whether that means building innovative online shopping experiences or finding new ways to get customers what they want, when and where they want it, we’re up for the challenge. We’ve created leading e-commerce experiences across grocery, beauty, pharmacy, and apparel - and we’re only just getting started.

Why is this role important?

The PC Express Operations team leads all systems from connecting customer order demand through to in- store execution and post purchase activities. As Ecomm sales continue to drive tremendous growth for the company, it is incumbent on us to remain laser focused on ensuring our processes, technology and programs are evolving to meet our standards of excellence regarding both customer and colleague experiences. To do so we must continually challenge ourselves to improve efficiencies in store through a strong partnership within store operators and add value to the overall Loblaw organization through our efforts to construct fulfillment models that are fast, reliable, and cost effective.

As the Senior Manager, Continuous Improvement, you will be responsible to identify, quantify, and drive measurable improvements for in store fulfillment productivity and labour efficiency across the PC Express and Joe Fresh e-commerce fulfillment network

This is a highly cross-functional role for someone who understands end to end e-commerce fulfillment end to end and can translate data and operational complexity into practical solutions that improve customer experience, productivity, and profitability.

The Impact You’ll Make

You will drive improvements in picking and scheduling processes across PC Express and Joe Fresh fulfillment operations, balancing customer experience, speed, cost, and operational efficiency.

Working closely with both Digital and Store Operations teams, Product, Technology, Labour, and Merchandising partners, you will identify opportunities, develop solutions, and influence implementation to deliver measurable and sustainable operational improvements.

What You’ll Do

Lead productivity analysis and process optimization across in store picking journeys for both the PC Express and Joe Fresh businesses, including identified strategic growth categories, while balancing customer experience, speed, cost, and scale.
Monitor and analyze key fulfillment KPIs, including store productivity, on-time shipping, cancellations, split shipments, cost per order, and customer satisfaction, linking to our annual business priorities
Provide operational insights and recommendations to support capacity planning, fulfillment speed, productivity, and readiness for growth and key commercial events
Develop business cases that quantify the operational and financial benefits of proposed improvements, and measure results to validate their impact.
Build and maintain a prioritized pipeline of continuous improvement opportunities based on organizational impact, financial benefit and implementation complexity
Use operational data to plan, build and optimize inventory for new initiatives, including split shipment capabilities across both businesses
Conduct work sampling and time and motion studies as well as other data collection activities to assess productivity levels & validate Labour standards
Build strong relationships with product technology partners to influence enhancements to inventory availability, picking logic, and system performance.
Partner with Store Operations teams to ensure clear processes, communications, SOPs, training, and performance expectations are in place for consistent execution.

What You Bring

You have a proven ability to influence stakeholders through building trusting and collaborative relationships
You have an entrepreneurial spirit and are willing to roll up your sleeves to get the job done
You've got a growth mindset - you know there's always a better way to do things and are willing to disrupt the status quo
You have operated in a fast-paced, results-oriented organization and have been part of large, cross-functional teams
You can work autonomously in a highly demanding and ambiguous environment
You have managed multiple demands on time, yet still delivering projects on plan
You are proficient with common computer applications (Excel, Word, PowerPoint), experience in SQL, BQ and/or Data Studio is an asset

Ideal Experience

4+ years of progressive experience in e-commerce fulfillment, omnichannel operations, retail operations.
Strong understanding of end-to-end e-commerce fulfillment in store
Demonstrated experience using operational data and KPIs to identify opportunities and deliver measurable improvements.
Experience with Order Management Systems (OMS), inventory management, order-routing technologies, or e-commerce fulfillment platforms.
Strong financial acumen with experience managing budgets and operational business cases.
Proven experience leading complex cross-functional initiatives across Operations, Product, Technology, Supply Chain, Finance, or related teams.
Experience leading and developing direct reports through coaching, performance management, and capability development.
Strong communication, stakeholder management, and problem-solving skills.

How You’ll Succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type

Full time

Type Of Role

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle Salariale à L’embauche

$120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #LD #ON

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More about this job

Responsibilities

Lead continuous improvement across PC Express and Joe Fresh in-store fulfillment, improving picking and scheduling processes while balancing customer experience, speed, cost, and productivity. Analyze operational performance, develop and validate business cases, and partner with Store Operations, Product, Technology, Labour, and Merchandising teams to implement sustainable improvements.

Requirements

Requires at least four years of progressive experience in e-commerce fulfillment, omnichannel operations, or retail operations, with strong knowledge of in-store fulfillment and experience using data and KPIs to deliver measurable improvements. Candidates should bring financial and business-case skills, experience with fulfillment and inventory systems, cross-functional leadership, and the ability to develop direct reports; SQL, BigQuery, and Data Studio are assets.

Skills

Continuous Improvement
E-Commerce Fulfillment
Retail Operations
Operational Data Analysis
KPI Analysis
Process Optimization
Productivity Analysis
Capacity Planning
Business Case Development
Financial Acumen
Inventory Management
Order Management Systems
Cross-Functional Leadership
Stakeholder Management
SQL
Work Sampling And Time-and-Motion Studies

Visa sponsorship

Not detected in the job text

Keywords

PC Express
Joe Fresh
E-Commerce Fulfillment
Omnichannel Operations
In-Store Picking
Continuous Improvement
Process Optimization
Labour Efficiency
Store Productivity
On-Time Shipping
Cancellations
Split Shipments
Cost Per Order
Customer Satisfaction
Capacity Planning
Inventory Management
Order Management Systems
Order Routing
Fulfillment Platforms
Labour Standards
Work Sampling
Time-and-Motion Studies
Excel
Word
PowerPoint
SQL
BigQuery
Data Studio
Standard Operating Procedures
Business Cases

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