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Added 29 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 29 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 29 mins ago
EK
Shift Manager
Earls Kitchen + Bar
Kelowna, BC
- $25 to $28 CAD / hour
- Full-time
Exemplify exceptional leadership skills. Using our core values, you take a stand for yourself, your career, and the way you lead.
Added 29 mins ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 29 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Mississauga, ON
- Part-time
…talents, and continually educates themselves and others on product styles, features, and…
Added 59 mins ago
L
Senior Cybersecurity Analyst - SOC
lululemon
Vancouver, BC
- Full-time
…connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in.…
Added 1 hour ago
P
Retail Operations Lead
PetSmart
Belleville, ON
- Full-time
PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy.…
Added 2 hours ago
BC
Marketing Specialist
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
Coordinate marketing activities including product launches, promotional campaigns, events, and brand initiatives.
Added 3 hours ago
SC
Test Analyst
Sustainability consulting
Canada
- Full-time
…executing test cases, identifying defects, and collaborating with development teams to deliver high-quality software…
Added 3 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Vancouver, BC
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 3 hours ago
TL
Manager, Commercial Expansion
Teli Labs
Toronto, ON
- Full-time
We’re looking for a thoughtful, curious, and driven Sales Manager to lead a team of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and…
Added 3 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Strong commitment to the development of our employees, including continuous education opportunities like product specific training, and company developed technical videos.
Added 3 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation.
Added 4 hours ago
IF
Senior Supply Chain Specialist – Planning, Procurement & Product Development
ITN Food Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…logistics, production coordination, inventory management and product development. The successful candidate will be capable of independently managing key supply chain activities, supporting…
Added 4 hours ago
F
Project Manager
FISPAN
Vancouver, BC
- Full-time
…seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial…
Added 5 hours ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Use precision measuring instruments to verify product quality
Added 5 hours ago
GM
Business Operations and Product Development Lead
Global Medical Products Inc.
Burlington, ON
- Full-time
Role Description The Business Operations and Product Development Lead to support and coordinate
Added 6 hours ago
Trade Representative Ottawa
Scotiabank
Ottawa, ON
…regulations, internal policies, and procedures. Reporting to the Team Lead, Client Services and Trade Centre, as a Trade Representative, you will be responsible for the effective…
Added 6 hours ago
L
Assistant Manager, Guest Experience | Rideau Centre
lululemon
Ottawa, ON
- Full-time
Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps…
Added 6 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 6 hours ago
TP
Marketing Specialist
Taleo Project Services Inc
Calgary, AB
- Contract
…channels, and developing content that supports brand awareness, lead generation, and business growth. Working closely with sales, product, and other internal stakeholders, this individual…
Added 7 hours ago
OA
Night Shift Machine Operator
Oldcastle APG
Balzac, AB
- Other
…mandated by safety policies and procedures to produce a superior product. This position will manufacture and maintain inventory for an extensive selection of hardscape concrete…
Added 7 hours ago
OA
Machine Operator
Oldcastle APG
Balzac, AB
- Other
…mandated by safety policies and procedures to produce a superior product. This position will manufacture and maintain inventory for an extensive selection of hardscape concrete…
Added 7 hours ago
ES
Senior Systems Architect
Euna Solutions
Oakville, ON
- Full-time
The Platform & Enterprise Technology team at Euna Solutions sets the architectural foundation that every product in the portfolio runs on, and this role owns that foundation. As Senior…

Loblaw Digital

Senior Manager, Continuous Improvement, Ecomm Operations

Toronto, ON, Canada

$120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an) · Full-time

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Job details

Pay: $120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an)
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 4+ years of progressive experience in e-commerce fulfillment, omnichannel operations, retail operations.
Posting language: English
Posted: Nov 6, 2026

Original job description

At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experience, or designing an app that will impact the lives of people across the country, we’re up for the challenge. From our office in Downtown Toronto, we’ve created leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, and apparel spaces, and we’re only just getting started.

Why is this role important?

At Loblaw Digital, we know our customers expect the best from us. Whether that means building innovative online shopping experiences or finding new ways to get customers what they want, when and where they want it, we’re up for the challenge. We’ve created leading e-commerce experiences across grocery, beauty, pharmacy, and apparel - and we’re only just getting started.

Why is this role important?

The PC Express Operations team leads all systems from connecting customer order demand through to in- store execution and post purchase activities. As Ecomm sales continue to drive tremendous growth for the company, it is incumbent on us to remain laser focused on ensuring our processes, technology and programs are evolving to meet our standards of excellence regarding both customer and colleague experiences. To do so we must continually challenge ourselves to improve efficiencies in store through a strong partnership within store operators and add value to the overall Loblaw organization through our efforts to construct fulfillment models that are fast, reliable, and cost effective.

As the Senior Manager, Continuous Improvement, you will be responsible to identify, quantify, and drive measurable improvements for in store fulfillment productivity and labour efficiency across the PC Express and Joe Fresh e-commerce fulfillment network

This is a highly cross-functional role for someone who understands end to end e-commerce fulfillment end to end and can translate data and operational complexity into practical solutions that improve customer experience, productivity, and profitability.

The Impact You’ll Make

You will drive improvements in picking and scheduling processes across PC Express and Joe Fresh fulfillment operations, balancing customer experience, speed, cost, and operational efficiency.

Working closely with both Digital and Store Operations teams, Product, Technology, Labour, and Merchandising partners, you will identify opportunities, develop solutions, and influence implementation to deliver measurable and sustainable operational improvements.

What You’ll Do

Lead productivity analysis and process optimization across in store picking journeys for both the PC Express and Joe Fresh businesses, including identified strategic growth categories, while balancing customer experience, speed, cost, and scale.
Monitor and analyze key fulfillment KPIs, including store productivity, on-time shipping, cancellations, split shipments, cost per order, and customer satisfaction, linking to our annual business priorities
Provide operational insights and recommendations to support capacity planning, fulfillment speed, productivity, and readiness for growth and key commercial events
Develop business cases that quantify the operational and financial benefits of proposed improvements, and measure results to validate their impact.
Build and maintain a prioritized pipeline of continuous improvement opportunities based on organizational impact, financial benefit and implementation complexity
Use operational data to plan, build and optimize inventory for new initiatives, including split shipment capabilities across both businesses
Conduct work sampling and time and motion studies as well as other data collection activities to assess productivity levels & validate Labour standards
Build strong relationships with product technology partners to influence enhancements to inventory availability, picking logic, and system performance.
Partner with Store Operations teams to ensure clear processes, communications, SOPs, training, and performance expectations are in place for consistent execution.

What You Bring

You have a proven ability to influence stakeholders through building trusting and collaborative relationships
You have an entrepreneurial spirit and are willing to roll up your sleeves to get the job done
You've got a growth mindset - you know there's always a better way to do things and are willing to disrupt the status quo
You have operated in a fast-paced, results-oriented organization and have been part of large, cross-functional teams
You can work autonomously in a highly demanding and ambiguous environment
You have managed multiple demands on time, yet still delivering projects on plan
You are proficient with common computer applications (Excel, Word, PowerPoint), experience in SQL, BQ and/or Data Studio is an asset

Ideal Experience

4+ years of progressive experience in e-commerce fulfillment, omnichannel operations, retail operations.
Strong understanding of end-to-end e-commerce fulfillment in store
Demonstrated experience using operational data and KPIs to identify opportunities and deliver measurable improvements.
Experience with Order Management Systems (OMS), inventory management, order-routing technologies, or e-commerce fulfillment platforms.
Strong financial acumen with experience managing budgets and operational business cases.
Proven experience leading complex cross-functional initiatives across Operations, Product, Technology, Supply Chain, Finance, or related teams.
Experience leading and developing direct reports through coaching, performance management, and capability development.
Strong communication, stakeholder management, and problem-solving skills.

How You’ll Succeed

At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.

We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce.

If you have big ideas, undeniable enthusiasm, and thrive in a collaborative, creative, and diverse group, we’ll get along just fine.

Looking for a challenge? Good. Love an innovative work environment? Even better.

Apply today.

Employment Type

Full time

Type Of Role

Regular

Loblaw Digital recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle Salariale à L’embauche

$120,000.00 - $154,000.00 / 120.000,00$ - 154.000,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #LD #ON

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More about this job

Responsibilities

Lead continuous improvement across PC Express and Joe Fresh in-store fulfillment, improving picking and scheduling processes while balancing customer experience, speed, cost, and productivity. Analyze operational performance, develop and validate business cases, and partner with Store Operations, Product, Technology, Labour, and Merchandising teams to implement sustainable improvements.

Requirements

Requires at least four years of progressive experience in e-commerce fulfillment, omnichannel operations, or retail operations, with strong knowledge of in-store fulfillment and experience using data and KPIs to deliver measurable improvements. Candidates should bring financial and business-case skills, experience with fulfillment and inventory systems, cross-functional leadership, and the ability to develop direct reports; SQL, BigQuery, and Data Studio are assets.

Skills

Continuous Improvement
E-Commerce Fulfillment
Retail Operations
Operational Data Analysis
KPI Analysis
Process Optimization
Productivity Analysis
Capacity Planning
Business Case Development
Financial Acumen
Inventory Management
Order Management Systems
Cross-Functional Leadership
Stakeholder Management
SQL
Work Sampling And Time-and-Motion Studies

Visa sponsorship

Not detected in the job text

Keywords

PC Express
Joe Fresh
E-Commerce Fulfillment
Omnichannel Operations
In-Store Picking
Continuous Improvement
Process Optimization
Labour Efficiency
Store Productivity
On-Time Shipping
Cancellations
Split Shipments
Cost Per Order
Customer Satisfaction
Capacity Planning
Inventory Management
Order Management Systems
Order Routing
Fulfillment Platforms
Labour Standards
Work Sampling
Time-and-Motion Studies
Excel
Word
PowerPoint
SQL
BigQuery
Data Studio
Standard Operating Procedures
Business Cases

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