Our client, a well-established Canadian distributor of innovative surgical medical devices, is seeking a motivated and ambitious Sales Associate - Orthopaedic to join their team in the Ottawa–Gatineau region.
This opportunity is ideal for a driven, competitive professional with a strong interest in healthcare, medical technology, and relationship-building.
Working alongside an experienced sales team, the successful candidate will provide clinical and technical support to surgeons and operating room staff, develop relationships with healthcare professionals, and contribute to sales initiatives throughout the territory.
Our client offers comprehensive training, ongoing professional development, and the opportunity to build a rewarding career in the medical device industry.
Key Responsibilities
- Provide hands-on clinical and technical support to surgeons and operating room teams during orthopaedic and sports medicine procedures.
- Establish and maintain strong relationships with surgeons, surgical staff, and other healthcare professionals across the Ottawa–Gatineau territory.
- Collaborate with the Territory Manager and regional sales team to identify business opportunities and support territory growth.
- Deliver product demonstrations, clinical education, and technical training to healthcare professionals.
- Develop in-depth knowledge of the surgical product portfolio, relevant procedures, and emerging medical technologies.
- Coordinate surgical case coverage, product availability, and inventory management to ensure effective customer support.
- Participate in medical education programs, product training, and professional development activities.
- Provide professional customer support in both English and French, adapting communication to the needs of healthcare professionals on either side of the Ottawa River.
- Assist with territory-related administrative responsibilities and operational activities as required.
Qualifications & Experience
- Post-secondary education is required, preferably in Kinesiology, Biomedical Sciences, Health Sciences, or a related discipline involving human anatomy or healthcare.
- Previous experience in sales, medical devices, healthcare, or a clinical environment is considered an asset.
- Exposure to orthopaedics, sports medicine, or competitive athletics would be advantageous.
- Fluency in both English and French is required, including the ability to communicate confidently and professionally with healthcare professionals in both languages.
- Candidates must be comfortable independently conducting professional discussions in French with clients in the Gatineau region. Native-level French is not required, but conversational or basic proficiency alone is insufficient.
- Strong communication, interpersonal, and relationship-building skills.
- A competitive, proactive, and results-oriented mindset combined with excellent organizational and time-management abilities.
- Strong interest in medical technology and the ability to quickly understand complex clinical and technical information.
- Confidence working in hospital environments, including operating rooms. Previous familiarity with surgical protocols is an asset.
- Ability to remain composed, adaptable, and professional in fast-paced clinical settings.
- Valid driver's licence and access to reliable transportation.
- Availability to travel regularly throughout the assigned territory, with occasional out-of-province and international travel for training and professional development.
Working Environment
This is a field-based position involving regular visits to hospitals and surgical facilities throughout Ottawa and Gatineau.
Candidates must be comfortable spending extended periods standing in operating rooms, travelling between healthcare facilities, and occasionally handling or transporting equipment weighing up to 50 lbs.
The role requires flexibility, sound judgment, and the ability to manage competing priorities in a dynamic clinical environment.
