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Added 25 mins ago
HR
Quality Assurance Intern (Winter 2027, 12months)
Hitachi Rail
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Hands-on experience with Excel and PowerPoint, Power BI and Microsoft Power Automate, Phyton, JavaScripts/SQL and Cloud Platform like Microsoft Azures, Copilot.
Added 40 mins ago
WH
Digital Transformation Intern
WELL Health Technologies Corp
Toronto, ON
- Full-time
WELL has built an innovative practitioner enablement platform that includes comprehensive end-to-end practice management tools inclusive of virtual care and digital patient engagement…
Added 40 mins ago
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Digital Transformation Intern
WELL Health Technologies Corp
Vancouver, BC
- Full-time
WELL has built an innovative practitioner enablement platform that includes comprehensive end-to-end practice management tools inclusive of virtual care and digital patient engagement…
Added 56 mins ago
Territory Manager - Ottawa, ON
Nestle Operational Services Worldwide SA
Mississauga, ON
…You will promote Purina’s therapeutic portfolio, support key platform events, educate clinics on our products and nutritional benefits, conduct business reviews, and develop strategic…
Added 1 hour ago
YC
D365 Finance & Operations Sr. Analyst
Yoush Consulting
Toronto, ON
- Full-time
We are seeking skilled IT professionals with a focus on Microsoft Dynamics 365 Finance and Operations (F&O) to join our dynamic team. The ideal candidate will be responsible for the…
Added 1 hour ago
CE
Operator – Process
Canadian Energy Insight Inc.
Alder Flats, AB
- Internship
…Spartan’s Duvernay asset represents a scalable light-oil growth platform, while the Deep Basin provides stable free funds flow and liquids-rich natural gas development optionality. The…
Added 1 hour ago
IG
Power Platform Developer
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
This is a highly hands-on development role responsible for designing, developing, and deploying solutions across the Microsoft Power Platform, including Power Apps, Power Automate, Copilot…
Added 1 hour ago
IG
Platform Engineer
Insight Global
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
-5+ years with power platform environments with demonstrated experience leading technical delivery, engineering standards, production readiness, incident response, problem management,…
Added 1 hour ago
PS
Intern, GenAI and Digital Workplace (January – April 2027)
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Comfort with MS Office / Microsoft 365; exposure to the Power Platform (Power Apps, Power Automate) is an asset
Added 2 hours ago
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Senior Yocto Developer Toronto
Litmus
Remote, Canada
- Full-time
- Remote
…real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world’s largest…
Added 2 hours ago
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Data Engineer
GEI Consultants, Inc.
Guelph, ON
- $90,000 to $150,000 CAD / year
- Full-time
The Data Engineer is responsible for designing, building, and maintaining the data pipelines and integrations that power GEI’s AI solutions and digital initiatives. This role focuses on…
Added 2 hours ago
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Intern, GenAI and Digital Workplace (January – April 2027)
PSP Investments | Investissements PSP
Montreal, QC
- Full-time
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Added 2 hours ago
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D365 CE Technical Consultant
Pi Square Technologies
Montreal, QC
- Full-time
We are looking for a Senior Microsoft Dynamics Developer/Lead with expertise in building enterprise-level applications using Microsoft Dynamics and Power Apps. The successful candidate will…
Added 2 hours ago
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Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.
Added 3 hours ago
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Senior Software Engineer, Platform & Infrastructure
Spellbook
Canada
- Full-time
As a Platform and Infrastructure Engineer, you'll be a critical member of our small but mighty engineering team of 20 developers (and growing). You'll work on the foundational systems that…
Added 3 hours ago
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FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
…transform business challenges into scalable solutions using Microsoft Power Platform technologies and emerging AI-assisted development…
Added 3 hours ago
A
Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
Using the power of modern data platforms, visualizations, advanced analytics, machine learning, IOT/Digital Twins and applied intelligence, we help clients gain business insights to…
Added 3 hours ago
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Advisor, Talent Management
Elk Valley Resources
Sparwood, BC
- $85,000 to $100,200 CAD / year
- Full-time
We believe in the power of diversity and strive each day to create a workplace where each individual is valued and respected for their contributions.
Added 3 hours ago
MC
Regional Vice President Wealth
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Added 3 hours ago
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Intern, Information Systems Analyst (Winter 2027)
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Dorval, QC
- Volunteer
How to design and implement automated workflows using Microsoft Power Platform tools and other appropriate technologies.
Added 3 hours ago
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Application & Integration Technical Analyst
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Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 3 hours ago
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Analyste de marché - Market Analystcan you rewrite t
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Montreal, QC
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Tirer parti de Microsoft Copilot, des outils de recherche alimentés par l’IA et des technologies émergentes pour accélérer l’analyse, résumer de grands volumes d’information et améliorer…
Added 3 hours ago
2I
Sr. Product Manager
2iSolutions Inc.
Toronto, ON
- Contract
Experience with Microsoft Dynamics 365, Power Platform, Azure, and Dataverse.
Added 3 hours ago
LA
Lead Solution Architect
Legislative Assembly of Ontario / Assemblée législative de l’Ontario
Toronto, ON
- Full-time
Familiarity with current development tools and technologies including Microsoft Power Platform, SharePoint, Azure, PHP, React, Python, and web content management systems.
Added 3 hours ago
ED
Scrum Master, Level 17 - EN 596
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $84,698 to $112,931 CAD / year
- Full-time
…reliable delivery and operations across the Enterprise Data Platform (EDP) through strong delivery practices, platform management, data solutions, monitoring, and continuous…

Lockton

Manager, Digital Transformation

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$100,000 to $160,000 CAD / year · Full-time

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Job details

Pay: $100,000 to $160,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This role can be based in Toronto or Montreal.

About the role

Some of the best ideas in a brokerage come from the people doing the work: a smarter template, a tracker the whole team ends up using, or a workflow that saves hours every week. If you've built tools like these and wondered how they might work across a whole organization, you may find this role a natural next step.

Lockton Canada is building its operating foundation, which means there is meaningful work to shape. You'll help design how our client service and broking teams work as we grow, with Applied Epic as our core platform and a commitment to capturing information once and using it well.

Working within the Office of the COO, you'll partner with experienced colleagues to build practical, consistent ways of working, including clear standard operating procedures, streamlined steps and thoughtful use of automation, all in service of excellent client outcomes.

The question that guides this role: How do we keep client service at the highest standard while making our colleagues' work as effective and efficient as possible?

What you'll do

Build SOPs and workflows with the team

Work side by side with experienced colleagues to document SOPs, building on their expertise to create streamlined, repeatable workflows.
Map key processes such as client setup, marketing and placement, renewals, endorsements and billing handoffs, and identify opportunities to simplify steps and reduce re-entry.
Turn tasks that depend on one person into clear, documented workflows that anyone can follow.

Streamline the broking workflow

Partner with brokers and placement teams to streamline marketing and placement.
Reduce duplicate applications and supplementals by building master data collection that captures client information once and reuses it across insurers and renewals.
Standardize submission packages, market summaries, quote comparisons and binding requests so they are faster to produce and consistent across teams.
Make it easier for clients by drawing on information we already hold.
Learn what the broking team needs most, such as templates, trackers, market activity reporting and renewal timelines, and build practical solutions with them.

Get the data right from the start

Help set standards so client, policy, exposure and premium information is entered correctly, completely and only once.
Identify where information is re-entered across systems or documents and recommend improvements through process changes, automation or integration.
Show colleagues how clean data at intake leads to reliable reporting and better client conversations.

Automate and simplify

Build practical automations and tools using Microsoft 365 (Power Automate, Power Apps, SharePoint, Teams, Copilot) and Applied Epic, so colleagues spend less time on manual tasks.
Build straightforward dashboards and reports in Power BI or Excel that track service levels, renewal and marketing timelines, workload and process performance.

Recommend tools

Keep up with automation and workflow tools on the market, including insurance-specific solutions for submissions, applications and placement.
Assess tools against business needs, build the business case and support pilots, with final recommendations going to leadership, IT and Finance.

Drive adoption

Train and coach colleagues on new workflows and tools.
Gather feedback, track adoption and keep improving.
Be a trusted, approachable partner who helps colleagues spend more time on the work that matters most.

What you bring

Required

5+ years in a commercial insurance brokerage in account management, client service, broking or placement support.
A solid understanding of marketing and placement, including applications, submissions, insurer quotes and binding.
A track record of building workflows, templates, trackers or automations that improved accuracy, speed or client experience, and that colleagues adopted.
First-hand understanding of how capturing data once, and capturing it well, improves accuracy, efficiency and the client experience.
Strong Excel skills and comfort with data: you understand how data is structured and how to turn it into useful reporting.
Curiosity about automation tools and a habit of learning new ones on your own.
The credibility and collaborative style to partner with experienced colleagues through change.
Clear communication skills and the ability to explain new ways of working in plain language.

Nice to have

Experience with Applied Epic, especially activities, workflows and reporting.
Hands-on experience with Power Automate, Power Apps or Power BI.
Familiarity with submission, application or placement platforms used in the Canadian market.
Process mapping or process improvement experience or training (e.g., Lean, business analysis).
Exposure to both commercial P&C and employee benefits.
Experience supporting a system implementation, migration or new tool rollout.

Who you are

A builder. When you see a repetitive task, you think about how to simplify it.
Client-first. Efficiency always goes hand in hand with service quality.
Curious. You like understanding why things work the way they do, and you learn new tools on your own.
Collaborative. You'd rather co-create a process than hand one down.
Practical. You favour solutions that are practical and widely adopted.

Why join us

You'll help shape how a growing brokerage operates, with direct visibility to senior leadership. Your work will influence how our client service and broking teams spend their time and how our clients experience Lockton.

Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.

This job posting is an advertisement for an existing vacancy.

Lockton Companies is an equal opportunity employer.

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More about this job

Responsibilities

Develop and improve brokerage workflows, standard operating procedures, data practices, and practical automations in partnership with client service, broking, and placement teams. Evaluate workflow tools, build reports and dashboards, and train colleagues to adopt and continuously improve new processes.

Requirements

Requires at least five years of commercial insurance brokerage experience in account management, client service, broking, or placement support, along with a strong understanding of marketing and placement. Candidates should have a track record of creating adopted workflows or tools, strong Excel and data skills, curiosity about automation, and the communication and collaboration skills to support change.

Skills

Commercial Insurance Brokerage
Marketing And Placement
Process Mapping
Workflow Design
Standard Operating Procedures
Process Improvement
Data Management
Microsoft Excel
Microsoft Power Automate
Microsoft Power Apps
Microsoft Power BI
Microsoft 365
Applied Epic
Automation
Reporting And Dashboards
Change Adoption And Training

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Insurance Brokerage
Applied Epic
Microsoft 365
Power Automate
Power Apps
SharePoint
Microsoft Teams
Copilot
Power BI
Excel
Standard Operating Procedures
Workflow Design
Process Mapping
Process Improvement
Automation
Data Management
Master Data
Marketing And Placement
Insurance Submissions
Applications
Insurer Quotes
Binding Requests
Renewals
Client Service
Dashboards And Reporting
Lean
Business Analysis
System Implementation
Change Management

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