Find work in Canada.

347,596 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
S
Store Director
sephora.com
Saint John, NB
- Full-time
As the next Store Director at Sephora, you will oversee and manage the overall client service experience, people development, sales, productivity, merchandising, operations, and human…
Added 1 hour ago
EC
Senior Electrical Engineer
EnGlobe Corp.
Dartmouth, NS
- Full-time
We are seeking a Senior Electrical Engineer to provide technical leadership, project oversight, and client support for a diverse portfolio of building and infrastructure projects.
Added 1 hour ago
EC
Technical Director, Geotechnical
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
Support business development initiatives, major pursuits, client presentations, and strategic proposals;
Added 1 hour ago
K
Senior Consultant, Transaction Services
KPMG
Calgary, AB · Winnipeg, MB
- Full-time
Undertake smaller assignments or assist on larger assignments reporting to a manager, senior manager, or a partner, and working on engagement teams with senior client executives, attorneys,…
Added 2 hours ago
Executive Support & Workplace Experience Coordinator | Coordonnateur·trice – Soutien exécutif et expérience au travail
Alveole
Montreal, QC
…and still needs a desk setup and welcome kit. The building manager is dodging us about bathroom repairs. Lunch needs to arrive before an onsite starts. An interviewee has arrived and…
Added 2 hours ago
S
Senior Manager, Store Experience & Services
sephora.com
Toronto, ON
- Full-time
Ready for a career glow-up? As Senior Manager, Store Experiences & Services, you’ll lead strategies that elevate the client experience, strengthen selling performance, and grow Beauty…
Added 2 hours ago
R
Senior Manager, Special Loans
RBC
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…
Added 2 hours ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 2 hours ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
…Financial Group relationships. You will develop relationships with service partners, group partners and professional groups to optimize resolution success as well as business opportunities…
Added 3 hours ago
Janitorial Services Manager
Kandor
Victoria, BC
We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning,…
Added 3 hours ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 3 hours ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
The Workday Solutions Senior Manager is the functional backbone and people leader for RBC's Workday platform, accountable for its Design integrity - configuration, integrations, data model,…
Added 3 hours ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 3 hours ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Generally, reports to a Senior Audit Group Manager or executive role
Added 3 hours ago
T
Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
…identifying issues and opportunities and recommending action to senior…
Added 3 hours ago
T
Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
Generally, reports to a Senior Audit Group Manager or executive role
Added 3 hours ago
B
Senior Wealth Planning Consultant
BMO
Vancouver, BC · FBT
- Full-time
…focussed on High Net Worth and Ultra High Net Worth (HNW/UHNW) client segments. Works collaboratively in partnership with Investment Advisors to develop and deliver a client-focussed wealth…
Added 3 hours ago
B
SENIOR MANAGER, UNDERWRITING II - Head Office, Laval, Quebec
BDC
Laval, QC
- Full-time
We are looking for a Senior Manager, Underwriting to join our team!
Added 4 hours ago
Environmental Project Manager - Kamloops & Vernon BC
Triton Environmental Consultants Ltd
Vernon, BC · Kamloops, BC
…their project management careers! As an Environmental Project Manager at Triton, you will support and lead the successful delivery of meaningful, high-impact projects while developing…
Added 4 hours ago
Environmental Project Manager - Vancouver, BC
Triton Environmental Consultants Ltd
Vancouver, BC · BC
…their project management careers! As an Environmental Project Manager at Triton, you will support and lead the successful delivery of meaningful, high-impact projects while developing…
Added 4 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
The Diagnostic Sales Manager (“DSM”) will manage their territory market share, book of business, and growth goals by promoting, selling, and supporting Antech Reference Lab services,…
Added 5 hours ago
SI
Dietary Aide/Culinary Aide
Shannex Incorporated
Halifax, NS
- Part-time
Recognition and Rewards for service excellence and safety
Added 5 hours ago
SM
RQ11723 – Solutions Designer – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11723
Added 5 hours ago
SM
RQ11491 - Product Manager - Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11491
Added 5 hours ago
SI
Daily Living Assistant
Shannex Incorporated
Halifax, NS
- Temporary
Recognition and Rewards for service excellence and safety

Lockton

Manager, Digital Transformation

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

$100,000 to $160,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $160,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This role can be based in Toronto or Montreal.

About the role

Some of the best ideas in a brokerage come from the people doing the work: a smarter template, a tracker the whole team ends up using, or a workflow that saves hours every week. If you've built tools like these and wondered how they might work across a whole organization, you may find this role a natural next step.

Lockton Canada is building its operating foundation, which means there is meaningful work to shape. You'll help design how our client service and broking teams work as we grow, with Applied Epic as our core platform and a commitment to capturing information once and using it well.

Working within the Office of the COO, you'll partner with experienced colleagues to build practical, consistent ways of working, including clear standard operating procedures, streamlined steps and thoughtful use of automation, all in service of excellent client outcomes.

The question that guides this role: How do we keep client service at the highest standard while making our colleagues' work as effective and efficient as possible?

What you'll do

Build SOPs and workflows with the team

Work side by side with experienced colleagues to document SOPs, building on their expertise to create streamlined, repeatable workflows.
Map key processes such as client setup, marketing and placement, renewals, endorsements and billing handoffs, and identify opportunities to simplify steps and reduce re-entry.
Turn tasks that depend on one person into clear, documented workflows that anyone can follow.

Streamline the broking workflow

Partner with brokers and placement teams to streamline marketing and placement.
Reduce duplicate applications and supplementals by building master data collection that captures client information once and reuses it across insurers and renewals.
Standardize submission packages, market summaries, quote comparisons and binding requests so they are faster to produce and consistent across teams.
Make it easier for clients by drawing on information we already hold.
Learn what the broking team needs most, such as templates, trackers, market activity reporting and renewal timelines, and build practical solutions with them.

Get the data right from the start

Help set standards so client, policy, exposure and premium information is entered correctly, completely and only once.
Identify where information is re-entered across systems or documents and recommend improvements through process changes, automation or integration.
Show colleagues how clean data at intake leads to reliable reporting and better client conversations.

Automate and simplify

Build practical automations and tools using Microsoft 365 (Power Automate, Power Apps, SharePoint, Teams, Copilot) and Applied Epic, so colleagues spend less time on manual tasks.
Build straightforward dashboards and reports in Power BI or Excel that track service levels, renewal and marketing timelines, workload and process performance.

Recommend tools

Keep up with automation and workflow tools on the market, including insurance-specific solutions for submissions, applications and placement.
Assess tools against business needs, build the business case and support pilots, with final recommendations going to leadership, IT and Finance.

Drive adoption

Train and coach colleagues on new workflows and tools.
Gather feedback, track adoption and keep improving.
Be a trusted, approachable partner who helps colleagues spend more time on the work that matters most.

What you bring

Required

5+ years in a commercial insurance brokerage in account management, client service, broking or placement support.
A solid understanding of marketing and placement, including applications, submissions, insurer quotes and binding.
A track record of building workflows, templates, trackers or automations that improved accuracy, speed or client experience, and that colleagues adopted.
First-hand understanding of how capturing data once, and capturing it well, improves accuracy, efficiency and the client experience.
Strong Excel skills and comfort with data: you understand how data is structured and how to turn it into useful reporting.
Curiosity about automation tools and a habit of learning new ones on your own.
The credibility and collaborative style to partner with experienced colleagues through change.
Clear communication skills and the ability to explain new ways of working in plain language.

Nice to have

Experience with Applied Epic, especially activities, workflows and reporting.
Hands-on experience with Power Automate, Power Apps or Power BI.
Familiarity with submission, application or placement platforms used in the Canadian market.
Process mapping or process improvement experience or training (e.g., Lean, business analysis).
Exposure to both commercial P&C and employee benefits.
Experience supporting a system implementation, migration or new tool rollout.

Who you are

A builder. When you see a repetitive task, you think about how to simplify it.
Client-first. Efficiency always goes hand in hand with service quality.
Curious. You like understanding why things work the way they do, and you learn new tools on your own.
Collaborative. You'd rather co-create a process than hand one down.
Practical. You favour solutions that are practical and widely adopted.

Why join us

You'll help shape how a growing brokerage operates, with direct visibility to senior leadership. Your work will influence how our client service and broking teams spend their time and how our clients experience Lockton.

Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.

This job posting is an advertisement for an existing vacancy.

Lockton Companies is an equal opportunity employer.

Apply About employer

More about this job

Responsibilities

Develop and improve brokerage workflows, standard operating procedures, data practices, and practical automations in partnership with client service, broking, and placement teams. Evaluate workflow tools, build reports and dashboards, and train colleagues to adopt and continuously improve new processes.

Requirements

Requires at least five years of commercial insurance brokerage experience in account management, client service, broking, or placement support, along with a strong understanding of marketing and placement. Candidates should have a track record of creating adopted workflows or tools, strong Excel and data skills, curiosity about automation, and the communication and collaboration skills to support change.

Skills

Commercial Insurance Brokerage
Marketing And Placement
Process Mapping
Workflow Design
Standard Operating Procedures
Process Improvement
Data Management
Microsoft Excel
Microsoft Power Automate
Microsoft Power Apps
Microsoft Power BI
Microsoft 365
Applied Epic
Automation
Reporting And Dashboards
Change Adoption And Training

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Insurance Brokerage
Applied Epic
Microsoft 365
Power Automate
Power Apps
SharePoint
Microsoft Teams
Copilot
Power BI
Excel
Standard Operating Procedures
Workflow Design
Process Mapping
Process Improvement
Automation
Data Management
Master Data
Marketing And Placement
Insurance Submissions
Applications
Insurer Quotes
Binding Requests
Renewals
Client Service
Dashboards And Reporting
Lean
Business Analysis
System Implementation
Change Management

Report this job