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Added 6 days ago
Field Nurse Case Manager (Ontario)
McKesson
Mississauga, ON
Full-time
As a Field Nurse Case Manager, you will play a critical role in supporting patients throughout their treatment journey within a Patient Support Program (PSP). Acting as a trusted healthcare…
Added 1 month ago
Registered Nurse (RN)/Registered Practical Nurse (RPN)
Carefirst Seniors & Community Services Association
Toronto, ON
$33 to $37 CAD / hour
Full-time
Provides client care needs assessment (including use of the InterRAI Cha), case management, crisis intervention, supervision and clinical field support for community health care providers…
Added 1 month ago
Field Nurse Case Manager - Ontario
Sentrex Health Solutions
Markham, ON
Full-time
The Field Nurse Case Manager (FNCM) is an integral part of the Patient Services team, responsible for the coordination and delivery of services related to the patient support programs…
Added 11 days ago
Gestionnaire bilingue de cas en soins infirmiers sur le terrain (IA), Région du Grand Toronto / Bilingual Field Nurse Case Manager (RN), Greater Toronto Area
McKesson
Mississauga, ON
Full-time
We're seeking a Bilingual Field Nurse Case Manager (RN) to support patients, healthcare professionals, and clinic partners through a Patient Support Program (PSP) focused on specialty and…
Added 1 month ago
Nurse Manager - RN
CarePartners
Temiskaming Shores, ON · New Liskeard, ON
Full-time
We are currently looking for someone to join our dynamic Leadership Team in the role of Nurse Manager. The primary role of the Nurse Manager is to provide effective coordination and…
Added 27 days ago
Business Area manager (Nursing)
Cencora
ON · GTA, Ontario
Full-time
The Business Area Manager (BAM) reports directly to the Regional Director of Nursing Operations (DNO) and has the overall responsibility for the coordination of nursing services for his/her…
Added 1 month ago
Business Area manager (Nursing)
Cencora
Toronto, ON · ON
Full-time
The Business Area Manager (BAM) reports directly to the Regional Director of Nursing Operations (DNO) and has the overall responsibility for the coordination of nursing services for his/her…
Added 1 month ago
Nurse Manager
CarePartners
St. Catharines, ON
Full-time
We are currently looking for someone to join our dynamic Leadership Team in the role of Nurse Manager. The primary role of the Nurse Manager is to provide effective coordination and…
Added 5 days ago
Nurse Manager - RN/RPN
CarePartners
Perth, ON
Temporary
We are currently looking for someone to join our dynamic Leadership Team in the role of Nurse Manager. The primary role of the Nurse Manager is to provide effective coordination and…
Added 15 days ago
Case Manager- Alternative Level of Care
Family Service Toronto
Toronto, ON
$60,745 to $74,819 CAD / year
Full-time · Temporary
Reporting to the Manager, Developmental Services- Adult and PDP, the Case Manager, Alternative Level of Care provides intensive, time-limited case management for adults with developmental…
Added 9 days ago
Case Manager_FT-Perm
LOFT Community Services
Toronto, ON
$57,007 to $71,647 CAD / year
Full-time
The Case Manager on the M-DOT Hotel Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and…
Added 6 days ago
Indigenous Intake and Crisis Case Manager (Contract) (67-26)
Canadian Mental Health Association
Parry Sound, ON
Full-time · Contract
…for candidates with significant relevant experience in the…
Added 11 days ago
Program Manager, Case Management - Counselling and Treatment Teams
Canadian Mental Health Association, Ottawa Branch
Kitchener, ON · Vanier, ON
Full-time
Professional Affiliation: Registered and in good standing with a regulated health profession college in Ontario and authorized to perform the controlled act of psychotherapy within their…
Added 5 months ago
Nurse Practitioner
CMHA Durham
Ontario · Oshawa, Ontario
Full-time
This individual will also participate as a member of a high performance, multi-service team of Case Managers, nurses and other health specialists providing Primary Care to clients within…
Added 8 days ago
(TEMPORARY FULL-TIME) CASE WORKER - CENTRAL INTAKE
Ontario Shores Centre for Mental Health Sciences
Whitby, ON
Full-time
Escalates complex cases and safety concerns to the Clinical Manager as needed
Added 4 days ago
Personal Support Manager
CarePartners
Niagara Falls, ON · St. Catharines, ON
Full-time
Registration with the College of Nurses of Ontario (CNO)
Added 17 days ago
Personal Support Manager
CarePartners
Mississauga, ON · Halton Hills, ON
Full-time
Registration with the College of Nurses of Ontario (CNO)
Added 17 days ago
Personal Support Manager
CarePartners
Brockville, ON · Quinte West, ON
Full-time
Registration with the College of Nurses of Ontario (CNO)
Added 6 days ago
Indigenous Mental Health and Addiction Worker (Contract) (66-26)
Canadian Mental Health Association
Parry Sound, ON
Full-time · Contract
…responsibilities including comprehensive mental health and addictions case management, psychological rehabilitation, crisis intervention, and treatment. The successful candidate will be…
Added 2 days ago
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
…work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided…
Added 3 days ago
Patient Care Specialist
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
…work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided…
Added 4 days ago
Patient Care Specialist - Bilingual-2
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
Manager/Field Case Manager for a designated territory, dependent on the program. The superior
Added 11 days ago
Patient Care Specialist (18 month contract)
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
Full-time
…work collaboratively with other Patient Care Specialists and a Case Manager/Field Case Manager for a designated territory, dependent on the program. The superior end-to-end support provided…
Added 2 days ago
Care Coordinator (Future Opportunities)
Ontario Health atHome
Kingston, ON
Full-time
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for…
Added 15 days ago
Care Coordinator
Ontario Health atHome
Kingston, ON
Full-time
Are you an experienced registered nurse, physiotherapist, occupational therapist, social worker (RSW), dietitian, or speech language pathologist seeking a rewarding career that cares for…

LOFT Community Services

Case Manager_FT-Perm

Toronto, ON, Canada

Pay: $57,007 to $71,647 CAD / year
Job type: Full-time
Apply by: Sep 27, 2026
Experience: Minimum 3 years’ working experience with client population group.
Posting language: English
Posted: Sep 11, 2026

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Original job description

Title of Job: Case Manager
Vacancies: 2
Date: September 11, 2026
Closing Date: September 27, 2026
Location: Toronto, ON - M-DOT Hotel
Compensation: $57,007 - $71,647 Annually Prorated
Work Type: Onsite
Job ID: 11019700
Existing or New Position: Existing

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary:
M-DOT is a specialized team of providers from LOFT, Inner City Health Associates (ICHA) and the Centre for Addictions and Mental Health (CAMH), that delivers services to the most vulnerable individuals living and sleeping on the streets of Toronto. The Team is comprised of 1 Team Lead (LOFT), 5 case managers (LOFT), 1 peer support worker (LOFT), 2 psychiatrists (ICHA), 1 nurse (ICHA) and 1 Concurrent Disorders Social Worker (CAMH). M-DOT provides clinical hands-on support to those with complex healthcare needs, who are experiencing chronic homelessness. M-DOT provides outreach and case management and peer support services with access to psychiatric and medical assessment, consultation, access to treatment, service planning and advocacy. Services are designed to be short-term, focused on comprehensive assessment, stabilization and linking to long term resources. M-DOT provides services to individuals often identified as ‘complex’, who have not responded positively to other programs or attempts to engage. The aim of M-DOT is to provide a low barrier transitional service, that meets individuals where they are at and assists in stabilizing their health, mental health and substance use. M-DOT works from a housing first and harm reduction approach. The goal is to meet immediate needs, reduce barriers and assist individuals in getting connected to housing and follow up support that meets the level of need required for each individual to live successfully in the community.

Job Summary:
The Case Manager on the M-DOT Hotel Team provides direct service to homeless individuals living with mental health, health, and addictions issues. The position provides both on site and community-based assessment and case management services to individuals living in various physical distancing shelter hotel programs through the city of Toronto. Case Managers work as part of a team that includes Team Leaders, Peer Support Workers, and Housing Support Workers, to meet clients’ housing and other social and health needs. The program works closely with nurses and physicians from Inner City Health Associates, to assess, plan, treat and support clients. The position will involve driving and a valid Ontario driver’s license and insurance are required. Access to a car is a requirement.

What You Will Do:

Create individualized support and recovery plans with clients and professionals based on assessments.
Support clients in building independence by teaching daily living skills (e.g., hygiene, medication, cooking, budgeting).
Coordinate care by connecting clients with social, medical, and community support.
Provide crisis intervention and help develop crisis plans.
Represent the program professionally with clients, families, and community partners.
Mediate conflicts and help clients learn problem-solving skills.
Organize or support social activities to reduce isolation.
Maintain accurate client records and documentation.
Work collaboratively with the team, contribute ideas, and support new staff or volunteers.
Provide on-call 24/7 crisis support on a rotating basis.
Assist with preparing units for new clients.
Provide case management and connect clients with services like housing and ID support.
Help clients access financial supports such as Ontario Works (OW) and Ontario Disability Support Program (ODSP) or other financial resources as required.
Other duties as assigned by Program Manager and/or designated supervisor.

What You Bring:

Post-secondary education in Social Services / Human Services or equivalent field.
Minimum 3 years’ working experience with client population group.
Understanding of challenges faced by adults with challenges, eg: mental illness, addictions, physical health concerns, and homelessness etc.
Proficient in intake assessment, crisis intervention, advocacy, and problem-solving to support client needs.
Ability to build therapeutic relationships and collaborate with clients on goals.
Familiarity with community resources and professional services.
Strong teamwork skills in a multidisciplinary environment.
Strong interpersonal, communication, and counselling skills to effectively engage clients in sensitive areas such as life skills, healthy living, and relationships.
Solid computer literacy for maintaining records, files, and reports.
Effective analytical, organizational, and time management skills for coordinating client support and program activities.
Demonstrates cultural competency, with an understanding of diverse backgrounds and inclusive practices.
Must have a valid driver’s license, insurance, and a reliable vehicle to travel within the region.

Work Environment:

Expected to meet people, on site and outside, making exposure to the weather and climbing stairs are expectations of the position. A car is an asset.
Need to walk on rough terrain from time-to-time, for example, uneven ground, parks, or ravines while providing outreach to community members sleeping outside.

What We Offer:

A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
Defined Benefits Pensions Plan
24/7 Employee Assistance Program
E-learning program available all year round
Starting vacation time above minimum standard,
Additional paid personal and paid sick days
Professional development budget available to help you nurture and shape your career
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Tuition reimbursement program
Maternity-leave top up program and Parental leave top up program

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don’t “tick all the boxes” but think you’d thrive in this role, you are encouraged to apply.

Note:

A satisfactory vulnerable sector check (VSC) is also required.
This posting provides only a summary of the responsibilities and requirements for the position

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l

____________________________________________________________________________________________________________

LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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More about this job

Responsibilities

The Case Manager provides direct clinical support, assessment, and case management to homeless individuals with complex mental health and addiction needs. They work within a multidisciplinary team to develop recovery plans, teach daily living skills, and connect clients to housing and community resources.

Requirements

Candidates must have post-secondary education in Social or Human Services and at least 3 years of relevant experience working with vulnerable populations. A valid Ontario driver's license, insurance, and access to a reliable vehicle are mandatory for this role.

Skills

Case management
Crisis intervention
Intake assessment
Advocacy
Problem-solving
Therapeutic relationship building
Daily living skills training
Conflict mediation
Documentation
Multidisciplinary teamwork
Communication
Counselling
Analytical skills
Time management
Cultural competency
Outreach

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Defined benefits pension plan
Employee assistance program
Professional development budget
Corporate gym membership
Tuition reimbursement
Maternity leave top up
Parental leave top up

Visa sponsorship

Not detected in the job text

Keywords

Case management
Social services
Mental health
Addictions
Homelessness
Outreach
Crisis intervention
Housing first
Harm reduction
Ontario Works
ODSP
Vulnerable sector check
Multidisciplinary team
Advocacy
Assessment
Supportive housing
Community resources
Life skills
Cultural competency
Inclusive practices

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