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LOFT Community Services

Personal Support Worker_FT-Perm

Whitchurch-Stouffville, ON, Canada

$53,776 to $55,109 CAD / year · Full-time

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Job details

Pay: $53,776 to $55,109 CAD / year
Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Title of Job: Personal Support Worker
Date: November 4, 2026
Closing Date: November 18, 2026
Location: Stouffville, ON - The Path Home - Stouffville
Compensation: $53,776 - $55,109 Annually Prorated
Work Type: Onsite
Job ID: 11103490
Existing or New Position: Existing

**This is a regular night shift position**

Who We Are:
LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,534 annually and providing 1,839 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.

Program Summary:
The Path Home Program provides intensive case management and support in a dedicated 10-bed home with 24- hour staffing to help people safely and successfully make the transition back into the community. Staff assist clients with life-skill building and community linkages in order for them to successfully move back into their own community. This is a short-term program offering services for up to 6 months. This program offers intensive case management service, 24-hour PSW support, residential support Worker, medication support, navigation and coordination to community supports, recreational activity, and supports with independent life skills. The Path Home is a recovery-based program which means that each client can set their own goals and feel empowered to make their own choices to change the direction their lives have taken. Our program creates communities of mutual support that foster hope and independence where clients develop powerful relationships and build support networks. LOFT clients become part of a community where they are accepted without judgment. In addition, The Path Home Program provides safety, security, and a sense of belonging. If someone has felt excluded or different, finding acceptance can be a powerful therapy. The Path Home is a place for recovery and growth within a supportive community for clients who need to continue their recovery and become as independent as possible before they move to permanent housing.

Job Summary:
The Personal Support Worker (PSW) is responsible for rendering a range of services for the clients of the program consistent with its basic values and goals. The PSW will support, as assigned, the needs of the vulnerable, at risk, older adults and seniors living in the multi-sites under the auspices of the program. This support relates to the physical, cognitive, mental health and social/recreational needs of the clients. The staff member will maintain the established routines of the program including all security, fire and general health and safety practices. The PSW will perform these and other delegated responsibilities to ensure the quality of personal care of the clients of the program.

What You Will Do:

Client Care & Support: Provide compassionate support for clients’ physical and mental health needs, including medication reminders, health monitoring, and coordination with healthcare professionals.
Activities of Daily Living (ADLs): Assist with personal care, hygiene, mobility, meal preparation, and maintaining a clean, safe, and comfortable living environment.
Client Engagement & Empowerment: Build respectful relationships that promote dignity, independence, and active participation in daily, social, and recreational activities.
Behavioral & Emotional Support: Assist clients in managing behavioural and cognitive challenges, offering guidance, reassurance, and companionship.
Safety & Emergency Response: Ensure a safe environment by following health and safety procedures, responding to emergencies, and reporting incidents appropriately.
Medication & Clinical Support: Follow established medication protocols, support self-administration programs, and collaborate with healthcare providers to ensure safe practices.
Documentation & Team Collaboration: Maintain accurate care records, participate in care planning, and communicate effectively with the interdisciplinary team.
Program & Operational Support: Assist with program activities, transportation for client outings, and day-to-day operations, including basic administrative tasks when required.
Flexibility & Shift Coverage: Work rotating shifts, provide coverage as needed, and support overall program operations, including during the absence of senior staff.
Additional responsibilities may be assigned by the Program Manager and/or designated supervisor to support overall program operations and continuity of care.

What You Bring:

Post-secondary education in Human Services or a related field (e.g., PSW Certificate, Gerontology Diploma).
Experience supporting seniors and vulnerable populations, including individuals with cognitive and mental health needs.
Knowledge of medication administration, health conditions, and psychiatric care.
Current First Aid and CPR certification.
Experience coordinating social and recreational activities is an asset.
Strong skills in assessment, problem-solving, and crisis intervention.
Ability to engage clients in a positive, respectful, and supportive manner.
Ability to work collaboratively within a multidisciplinary team.
Effective verbal and written communication skills.
Demonstrated creativity, flexibility, and adaptability.
Proficiency with basic computer applications.
A valid Ontario Driver’s License is preferred.

Work Environment:

Physically able to perform demanding body mechanics (e.g. lifting, transferring, etc.).
Since the position involves working in clients’ own homes, staff may be subjected to second hand smoke while performing their job duties.
Staff will be required to work rotating shifts as scheduled by the program.

What We Offer:

A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
Defined Benefits Pensions Plan
24/7 Employee Assistance Program
E-learning program available all year round
Starting vacation time above minimum standard,
Additional paid personal and paid sick days
Professional development budget available to help you nurture and shape your career
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis, a comprehensive corporate discount program
Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
Tuition reimbursement program
Maternity-leave and Parental leave top up program

Our Commitment to Diversity and Inclusion:
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community, and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don't perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.

Note:

This is a regular night-shift role with hours of 11:00 p.m. to 7:00 a.m., Sunday through Thursday. Any adjustments to the schedule will be made by mutual agreement and in accordance with operational needs.
A satisfactory vulnerable sector check (VSC) is also required.
This posting provides only a summary of the responsibilities and requirements for the position

Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.

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____________________________________________________________________________________________________________

LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.

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More about this job

Responsibilities

Provide personal care and compassionate physical, mental health, medication, and daily-living support to clients, while promoting dignity, independence, and participation in social and recreational activities. Maintain a safe environment, document care, contribute to care planning, coordinate with the interdisciplinary team, and support program operations and emergency response.

Requirements

The role calls for post-secondary education in human services or a related field, such as a PSW certificate or gerontology diploma, and experience supporting seniors and vulnerable people with cognitive or mental health needs. Candidates should have current First Aid and CPR, knowledge of medication and psychiatric care, strong communication and crisis-intervention skills, and the physical ability to perform lifting and transfers; an Ontario driver’s licence is preferred.

Skills

Personal Care
Activities Of Daily Living
Medication Support
Health Monitoring
Mental Health Support
Cognitive Support
Crisis Intervention
Client Engagement
Care Planning
Documentation
Team Collaboration
Communication
Problem-Solving
First Aid And CPR
Social And Recreational Activity Coordination
Basic Computer Applications

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Long-Term Disability Insurance
Defined Benefit Pension Plan
Employee Assistance Program
E-Learning Program
Paid Vacation
Paid Personal Days
Paid Sick Days
Professional Development Budget
Corporate Gym Membership Discount
Corporate Discount Program
Diversity, Equity, and Inclusion Training
Tuition Reimbursement
Maternity and Parental Leave Top-Up

Visa sponsorship

Not detected in the job text

Keywords

Personal Support Worker
Personal Care
Activities Of Daily Living
Medication Reminders
Medication Protocols
Health Monitoring
Mental Health
Psychiatric Care
Cognitive Support
Senior Care
Vulnerable Populations
Crisis Intervention
First Aid
CPR
Care Planning
Documentation
Interdisciplinary Team
Community Support
Life Skills
Social And Recreational Activities
Emergency Response
Health And Safety
Transportation
PSW Certificate
Gerontology
Vulnerable Sector Check
Ontario Driver’s Licence
Night Shift
Residential Support

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