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Added 2 mins ago
PC
Director, Member Experience
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- Full-time
Post-secondary education in business, management, marketing, service design or a related discipline, or an equivalent combination of education and experience.
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YC
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Added 21 mins ago
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Logile, Inc.

Solution Consultant (California)

Canada

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Job details

Experience: 3+ years of experience in workforce management, labor planning, retail operations, SaaS implementation, business process improvement, consulting, or a related field.
Posting language: English
Posted: Oct 30, 2026

Original job description

About the role

Logile is seeking a Solution Consultant to join our Delivery team and help leading retailers optimize workforce management, labor planning, and store operations through innovative software solutions. In this role, you will partner directly with customers throughout the implementation lifecycle, helping them improve operational efficiency, enhance workforce performance, and achieve successful adoption of Logile’s solutions. You will serve as a trusted advisor, working closely with customer stakeholders to understand business challenges, configure and validate solutions, provide training and support, and drive successful project outcomes. This position is ideal for individuals with experience in workforce management, labor planning, retail operations, SaaS implementation, industrial engineering, or consulting who enjoy solving complex business problems and working directly with customers. As a Solution Consultant, you will have the opportunity to work across multiple solution areas, including Workforce Management, Labor Planning, Operational Excellence, Store Execution, Inventory Management, Forecasting, Scheduling, and Time & Attendance.

Logile has an established and growing customer base in California and surrounding areas. To facilitate effective delivery and customer support, this role is based in Southern California and must be willing to regularly travel on-site to customers.

Responsibilities:

Customer Implementation & Consulting

Lead and support customer software implementation projects from discovery through go-live.
Serve as a subject matter expert in workforce management, labor planning, forecasting, scheduling, time and attendance, store execution, inventory management, and operational excellence solutions.
Partner with customers to understand business requirements and recommend effective solutions.
Configure, test, validate, and troubleshoot software solutions to support customer objectives.
Facilitate workshops, training sessions, and solution reviews with customer stakeholders.
Provide guidance on best practices, process improvement, and operational optimization.

Project Delivery

Own assigned project workstreams and deliverables from planning through execution.
Manage multiple customer engagements while maintaining high-quality deliverables and meeting project timelines.
Identify risks, challenges, and customer concerns and proactively drive resolution.
Collaborate closely with project teams, customer stakeholders, and cross-functional partners to ensure successful outcomes.

Customer Relationship Management

Build trusted relationships with customer stakeholders and serve as a strategic advisor throughout the implementation process.
Navigate complex customer situations with professionalism, transparency, and a solutions-oriented mindset.
Deliver presentations, recommendations, and project updates to stakeholders at all levels.

Continuous Improvement

Contribute to the development of implementation best practices and delivery standards.
Identify opportunities to improve customer adoption, operational performance, and overall customer experience.
Support knowledge sharing and collaboration across the Delivery team.

What Success Looks Like:

Successfully delivering customer implementations on time and with high-quality outcomes.
Building strong customer relationships and becoming a trusted advisor throughout the implementation lifecycle.
Helping customers improve workforce management, labor planning, and operational performance through effective solution adoption.
Managing multiple priorities while maintaining accountability, communication, and attention to detail.
Demonstrating initiative, problem-solving ability, and a commitment to continuous improvement.

Qualifications:

Required

Location requirement: Candidates must be based in the Greater Los Angeles or Inland Empire region by their start date. Preferred locations include Los Angeles County, northern Orange County, the San Bernardino Valley, and nearby Riverside County communities.
3+ years of experience in workforce management, labor planning, retail operations, SaaS implementation, business process improvement, consulting, or a related field.
Experience working directly with customers in a consulting, implementation, project delivery, or customer-facing role.
Strong analytical, problem-solving, and troubleshooting skills.
Excellent communication and presentation skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to work independently while collaborating effectively with cross-functional and global teams.
Ability and willingness to travel up to 75% as required.

Preferred

Experience with workforce management, labor forecasting, scheduling, time and attendance, labor modeling, budgeting, or engineered labor standards.
Experience supporting retail, grocery, convenience, hospitality, supply chain, or other labor-intensive operational environments.
Bachelor’s degree in Industrial Engineering, Operations, Business, Computer Science, or a related field.
Experience implementing SaaS software solutions.

Benefits & Perks:

Medical, Dental, and Vision Insurance
401(k) with Company Contribution
Unlimited Paid Time Off
Company-Paid Life Insurance
Remote Work Environment

Equal Opportunity Employer

Logile is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected characteristic.

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More about this job

Responsibilities

Lead and support customer software implementation projects from discovery through go-live while serving as a subject matter expert. Build trusted relationships with stakeholders and provide guidance on best practices, process improvement, and operational optimization.

Requirements

Requires 3+ years of experience in workforce management, retail operations, or SaaS implementation and must be based in the Greater Los Angeles or Inland Empire region. Candidates must possess strong analytical and communication skills with the ability to travel up to 75% of the time.

Skills

Workforce management
Labor planning
Retail operations
SaaS implementation
Consulting
Industrial engineering
Project delivery
Forecasting
Scheduling
Time and attendance
Operational excellence
Inventory management
Business process improvement
Troubleshooting
Presentation skills

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) with company contribution
Unlimited paid time off
Company-paid life insurance

Visa sponsorship

Not detected in the job text

Keywords

Workforce Management
Labor Planning
Retail Operations
SaaS
Implementation
Industrial Engineering
Consulting
Forecasting
Scheduling
Time and Attendance
Operational Excellence
Store Execution
Inventory Management
Business Process Improvement
Project Management
Customer Success
Software Configuration
Labor Modeling
Budgeting
Engineered Labor Standards
Grocery
Hospitality
Supply Chain

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