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Added 8 mins ago
FS
FSU Event Ambassador
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London, ON
- Part-time
Domestic Students at Fanshawe College must be a full-time registered student, and meet financial needs assessment criteria
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- Full-time
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- Full-time
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Speech Language Pathologist
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London Health Sciences Centre (LHSC)

Client Support Specialist (Temporary) - Help Desk & Desktop Support

London, ON, Canada

$29.01 to $39.88 CAD / hour · Contract

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Job details

Pay: $29.01 to $39.88 CAD / hour
Job type: Contract
Apply by: Dec 6, 2026
Working hours: 37.5 hours per week
Posting language: English
Posted: Nov 6, 2026

Original job description

Posting Period: November 5, 2026, to November 11, 2026

Who We Are

For 150 years, London Health Sciences Centre (LHSC) has been a leader in world-class care. As an acute tertiary and quaternary teaching hospital, LHSC provides leading-edge medical care to people from across western Ontario and beyond. LHSC is located just two hours from Toronto and two hours from Detroit in the city of London which is known for its beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. Our team of more than 17,000 physicians, staff, learners and volunteers works tirelessly to support patients as they navigate their unique health-care journeys. As one of Canada’s largest acute-care teaching hospitals, LHSC is a renowned centre of innovation with a history of groundbreaking research that has influenced how people are cared for around the world. With nearly 1 million annual patient visits across University, Victoria and Children's Hospitals, LHSC provides compassionate leading-edge care and is proud of our strong regional, national and international partnerships. For more information, please visit www.lhsc.on.ca.

Job Summary

Information Technology Services - Help Desk & Desktop Support

The Client Support Specialist is responsible for troubleshooting first level requests/calls from hospital staff and physicians. Calls are taken either directly by telephone or re-directed through a queue for on-site support. They resolve basic technical questions and work on hardware/software issues related to individual computer access remotely and onsite. The Client Support Specialist may also be responsible for monitoring the hospital's Data Centre operations, to ensure availability, performance, security and reliability including operating procedures, system backups/restores and system maintenance procedures.

This position is non-union. Detailed information about all of our programs and services can be found at www.lhsc.on.ca.

Status: Temporary Full-Time

Contract Duration: Up to 18-months

Rate of Pay: $29.01-$39.88 per hour

Hours of Work: 37.5 hours per week

What We Offer:

Internal career progression and advancement opportunities across departments and sites
Educational opportunities, scholarship programs, career development and training opportunities
Health and wellness programs, including onsite workout facilities
Staff parking rates and discounts with local merchants on apparel, auto sales, beauty and spa, food and drink, service providers, home and garden, travel, etc.

What You Will Bring:

Ontario Secondary School Diploma (OSSD) or equivalent as acceptable to the hospital
2-year college certificate or diploma in Science, Technology, Networking or related preferred
One (1) to three (3) years' recent and relevant experience
Excellent customer service and personal interaction skills
Excellent communication skills - both verbal and written
Proficient problem resolution and troubleshooting skills and aptitude
Proficient technical and analytical skills
Knowledge of general hardware components, software applications and networking tools
Knowledge of health care specific computer applications
Demonstrated commitment to the principles of patient and family centered care
Demonstrated knowledge of and commitment to patient and staff safety
Demonstrated practice and commitment to LHSC's vision, purpose and values
Demonstrated ability to attend work on a regular basis

Has your experience been obtained through alternative pathways? LHSC acknowledges that skills, education and lived experience come in many forms and may have been developed differently from those listed in the job posting. Although LHSC has discretion in determining whether a candidate meets the qualifications and licensing requirements, we welcome applications from those with different experiences who may not meet every requirement listed. Tell us your story and apply today with your resume!

How to Apply:

Please visit Careers | LHSC and use Job ID 111165

Artificial Intelligence (AI)

LHSC does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

Reason for Job Posting

Reason for Posting: Existing Vacancy

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide documentation related to LHSC's Health Review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC.

Teaching, Learning and Research:

London Health Sciences Centre is proudly one of Canada's largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place that they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indigenous people, racialized people, women, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process.

Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach. Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or recruitment@lhsc.on.ca .

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.

Work Permit

Please be advised, if you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee's accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.

To view and apply to all opportunities, please visit the link below:

Careers | LHSC

Job ID 111165

Great People. Great Care. Great Opportunities.

Apply About employer

More about this job

Responsibilities

Troubleshoot and resolve first-level technical requests from hospital staff and physicians, including basic technical questions and hardware, software, and computer-access issues through telephone, remote, and on-site support. The role may also monitor Data Centre operations and support availability, performance, security, reliability, backups, restores, and system maintenance.

Requirements

Applicants must have an Ontario Secondary School Diploma or equivalent; a two-year college certificate or diploma in science, technology, networking, or a related field is preferred. The posting seeks one to three years of recent relevant experience, strong customer service and communication abilities, troubleshooting and analytical skills, and knowledge of hardware, software, networking tools, and health care applications.

Skills

Customer Service
Verbal And Written Communication
Problem Resolution
Troubleshooting
Technical Skills
Analytical Skills
Hardware Support
Software Support
Networking
Computer Access Support
Health Care Applications
Patient And Family-Centered Care
Patient And Staff Safety
Data Centre Operations
System Backups And Restores
System Maintenance

Benefits

Career Advancement Opportunities
Educational Opportunities
Scholarship Programs
Career Development And Training
Health And Wellness Programs
Onsite Workout Facilities
Staff Parking Rates
Local Merchant Discounts

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Desktop Support
Information Technology Services
First-Level Support
Technical Troubleshooting
Customer Service
Hardware
Software
Computer Access
Networking Tools
Health Care Applications
Data Centre Operations
System Availability
System Performance
System Security
System Reliability
System Backups
System Restores
System Maintenance
On-Site Support
Remote Troubleshooting
Patient And Family-Centered Care
Patient Safety
Staff Safety

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