Lesson Coordinator/Sales and Rentals Associate
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Title
Lesson Coordinator/Sales and Rentals Associate
Department
All Departments
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
292221 Wagon Wheel Blvd
Calgary CrossIron, AB
Job Description
You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.
Lesson Coordinator/Sales and Rentals Associate
Department
All Departments
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
292221 Wagon Wheel Blvd
Calgary CrossIron, AB
Job Description
You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the Lesson Centre Policies and Procedures.
- Interview, select and provide orientation for suitable teachers
- Coordinate teacher schedules and room schedules
- Promote and market the Music Lesson Centre
- Register students and enforce attendance and payment policies
- Maintain accurate student and teacher attendance records
- Confirm and administer teacher pays
- Train and supervise lesson staff
- Manage overdue or delinquent customer lesson accounts
- Resolve student and parent problems and complaints
- Develop and coordinate group programs and classes
- Schedule and plan bi-annual student recitals
- Evaluate teachers for job effectiveness and rate increases
- Liaise with store staff to promote and market Long & McQuade products and services
- Maintain studios and studio equipment
- Regularly review Lesson Centre revenue and growth projections
- Minimum three years of instrumental music studies in school or through private lessons
- Strong knowledge of music education
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Proven sales and customer service skills
- Basic office administration and customer account management skills
- Ability to manage people
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
More about this job
Responsibilities
Coordinate the Music Lesson Centre, including teacher and room schedules, student registration, attendance and payment policies, staff supervision, recitals, and program growth. Sell and rent musical instruments and equipment, assist customers with product selection and troubleshooting, and support store merchandising and operations.
Requirements
Requires at least three years of instrumental music study and strong knowledge of music education, along with the ability to work weekdays, weeknights, and weekends. Candidates must play at least one instrument and demonstrate strong communication, interpersonal, sales, customer service, organizational, and people-management skills; retail or sales experience is an asset.
Skills
- Music Education
- Lesson Program Coordination
- Teacher Scheduling
- Staff Supervision
- Sales
- Customer Service
- Musical Instrument Knowledge
- Communication
- Interpersonal Skills
- Customer Account Management
- Problem Solving
- Marketing
- Organization
- Merchandising
- Record Keeping
- Event Planning
Visa sponsorship
Not detected in the job text
Categories
- Education
- Sales
- Retail
- Management & Leadership
- Customer Service & Support
Keywords
- Music Lesson Centre
- Music Education
- Instrumental Music
- Teacher Recruitment
- Teacher Scheduling
- Room Scheduling
- Student Registration
- Attendance Policies
- Payment Policies
- Teacher Payroll
- Staff Training
- Staff Supervision
- Customer Account Management
- Delinquent Accounts
- Group Programs
- Student Recitals
- Teacher Evaluation
- Revenue Projections
- Musical Instruments
- Instrument Rentals
- Retail Sales
- Product Demonstrations
- Customer Service
- Product Orders
- Merchandising
- Store Maintenance
- Warehouse Duties