PA Rentals Associate
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
PA Rentals Associate
Department
Pro Audio & Recording
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
10 Royal Vista Drive NW
Calgary Royal Vista, AB
Job Description
- Help our customers through renting of musical instruments and gear
- Assist customers to and from vehicle with rental gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise department to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
- Must be a musician who plays at least one instrument or sound engineer
- Ability to demonstrate and educate customers on basic PA setup
- Must be able to work weekdays, weeknights and weekends
- Troubleshoot questions over the phone and e-mail
- Physically able to lift up to 65 lbs / 30kg
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
- Experience with Digital Mixers, DJ equipment, and/or Lighting would be considered an asset
More about this job
Responsibilities
Assist customers with musical instrument and gear rentals, identify their needs, recommend suitable products and services, and demonstrate equipment features. Handle customer inquiries and order follow-ups, troubleshoot issues, maintain product knowledge, merchandise the department, and support store and warehouse operations.
Requirements
Must play at least one instrument or be a sound engineer, and be able to demonstrate and explain basic PA setup. Requires availability on weekdays, weeknights, and weekends, the ability to lift up to 65 pounds, strong communication and organizational skills, a positive and energetic attitude, and the ability to work in a fast-paced environment; retail or sales experience is an asset.
Skills
- Customer Service
- Retail Sales
- Product Demonstration
- Basic PA Setup
- Troubleshooting
- Telephone and Email Support
- Product Knowledge
- Verbal Communication
- Organization
- Attention to Detail
- Merchandising
- Physical Lifting
- Digital Mixers
- DJ Equipment
- Lighting
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Customer Service & Support
- Sales
Keywords
- Pro Audio
- Recording
- Musical Instruments
- Gear Rentals
- PA Systems
- Basic PA Setup
- Customer Service
- Retail Sales
- Product Demonstration
- Product Recommendations
- Telephone Support
- Email Support
- Troubleshooting
- Order Follow-Up
- Merchandising
- Warehouse Duties
- Digital Mixers
- DJ Equipment
- Lighting
- Product Knowledge