Sales and Rental Associate
- Waterloo, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Sales and Rental Associate
Department
All Departments
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
36 King Street N
Waterloo, ON
Job Description
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to lift and carry large boxes
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
More about this job
Responsibilities
Help customers select and rent musical instruments and equipment by identifying their needs, recommending suitable products and services, and demonstrating product features. Handle calls and order follow-ups, troubleshoot customer issues, maintain product knowledge, merchandise the store, and assist with meetings, training, maintenance, and warehouse duties.
Requirements
Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Candidates should have strong communication and organizational skills, a positive attitude, a strong work ethic, energy, confidence in recommending solutions, and the ability to lift large boxes and work in a fast-paced environment; retail or sales experience is an asset.
Skills
- Musical Instrument Knowledge
- Sales
- Customer Service
- Product Demonstration
- Verbal Communication
- Problem-Solving
- Product Knowledge
- Merchandising
- Organization
- Attention To Detail
- Teamwork
- Physical Stamina
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Musical Instruments
- Musical Equipment
- Retail Sales
- Rentals
- Customer Service
- Customer Needs Assessment
- Product Recommendations
- Product Demonstrations
- Telephone Support
- Order Follow-Up
- Supplier Communication
- Troubleshooting
- Product Knowledge
- Store Policies
- Merchandising
- Store Maintenance
- Warehouse Duties
- Staff Meetings
- Training
- Physical Lifting