Sales and Rental Associate
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Sales and Rental Associate
Department
All Departments
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
900 Rathburn Road W
Mississauga, ON
Job Description
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to lift and carry large boxes
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
More about this job
Responsibilities
Help customers select and rent musical instruments and gear by identifying their needs, recommending suitable products and services, and demonstrating product features. Handle calls and order follow-ups, resolve customer issues, maintain product knowledge, merchandise the store, and assist with meetings, training, and store and warehouse duties.
Requirements
Applicants must play at least one instrument and be available on weekdays, weeknights, and weekends. They should have strong communication and organizational skills, a positive attitude, a strong work ethic, energy, composure, and the ability to lift large boxes and work in a fast-paced environment; retail or sales experience is an asset.
Skills
- Musical Instrument Proficiency
- Sales
- Retail
- Customer Needs Assessment
- Product Demonstration
- Product Knowledge
- Verbal Communication
- Telephone Etiquette
- Order Follow-Up
- Troubleshooting
- Problem-Solving
- Merchandising
- Organization
- Attention to Detail
- Physical Ability to Lift and Carry Boxes
- Teamwork
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Musical Instruments
- Musical Gear
- Instrument Rental
- Retail Sales
- Customer Service
- Product Recommendations
- Customer Needs Assessment
- Product Demonstrations
- Product Features and Benefits
- Telephone Communication
- Order Follow-Up
- Supplier Communication
- Troubleshooting
- Problem-Solving
- Product Knowledge
- Store Merchandising
- Store Maintenance
- Warehouse Duties
- Staff Meetings
- Training
- Fast-Paced Environment