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Sales and Rental Associate

  • Richmond Hill, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Title

Sales and Rental Associate

Department

Keyboards

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

10 Via Renzo Dr

Richmond Hill, ON

Job Description

  • Help our customers through the selling and renting of musical instruments and gear
  • Define the individual needs of every customer and match those needs with the right combination of our products and services
  • Demonstrate recommended products to customers and explain their features and benefits
  • Answer telephone calls in a timely and professional manner
  • Follow up on product orders with customers and suppliers
  • Use our common sense approach with customers to troubleshoot and solve problems
  • Maintain in-depth and current knowledge of our products, policies and procedures
  • Attend weekly staff meetings and periodic training sessions
  • Merchandise store to create an inviting environment for customers to shop
  • Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

  • Must be a musician who plays at least one instrument
  • Must be able to work weekdays, weeknights and weekends
  • Excellent verbal communication skills
  • Positive attitude and steady composure
  • Proven strong work ethic and commitment
  • High levels of energy and enthusiasm
  • Ability to lift and carry large boxes
  • Ability to excel in a fast-paced environment
  • Ability to recommend solutions in a confident and assertive manner
  • Good organizational skills and attention to detail
  • Previous experience in retail or sales is an asset
More about this job

Responsibilities

Sell and rent musical instruments and gear by identifying customer needs, recommending suitable products and services, and demonstrating product features. Handle customer calls and order follow-ups, troubleshoot issues, maintain product knowledge, merchandise the store, and assist with meetings, training, and store operations.

Requirements

Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Requires strong communication, a positive and composed attitude, a strong work ethic, energy, organizational skills, attention to detail, and the ability to lift large boxes and work in a fast-paced environment; retail or sales experience is an asset.

Skills

  • Musical Instrument Proficiency
  • Sales
  • Customer Needs Assessment
  • Product Demonstration
  • Verbal Communication
  • Order Follow-Up
  • Troubleshooting
  • Product Knowledge
  • Merchandising
  • Organization
  • Attention To Detail
  • Teamwork
  • Physical Stamina

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Sales
  • Customer Service & Support

Keywords

  • Musical Instruments
  • Musical Gear
  • Sales
  • Rentals
  • Retail
  • Customer Service
  • Customer Needs Assessment
  • Product Recommendations
  • Product Demonstrations
  • Product Features And Benefits
  • Telephone Support
  • Order Follow-Up
  • Supplier Communication
  • Troubleshooting
  • Product Knowledge
  • Merchandising
  • Store Maintenance
  • Warehouse Duties
  • Staff Meetings
  • Training

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