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Sales and Rental Associate

  • Toronto, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Title

Sales and Rental Associate

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

3313 Danforth Avenue

Toronto (Danforth), ON

Job Description

  • Help our customers through the selling and renting of musical instruments and gear
  • Define the individual needs of every customer and match those needs with the right combination of our products and services
  • Demonstrate recommended products to customers and explain their features and benefits
  • Answer telephone calls in a timely and professional manner
  • Follow up on product orders with customers and suppliers
  • Use our common sense approach with customers to troubleshoot and solve problems
  • Maintain in-depth and current knowledge of our products, policies and procedures
  • Attend weekly staff meetings and periodic training sessions
  • Merchandise store to create an inviting environment for customers to shop
  • Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

  • Must be a musician who plays at least one instrument
  • Must be able to work weekdays, weeknights and weekends
  • Excellent verbal communication skills
  • Positive attitude and steady composure
  • Proven strong work ethic and commitment
  • High levels of energy and enthusiasm
  • Ability to lift and carry large boxes
  • Ability to excel in a fast-paced environment
  • Ability to recommend solutions in a confident and assertive manner
  • Good organizational skills and attention to detail
  • Previous experience in retail or sales is an asset
More about this job

Responsibilities

Help customers select and rent musical instruments and gear by identifying their needs, recommending suitable products and services, and demonstrating product features. Handle customer inquiries and order follow-ups, maintain product knowledge, merchandise the store, and assist with meetings, training, maintenance, and warehouse duties.

Requirements

Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Requires strong communication, a positive attitude, a strong work ethic, energy, organizational skills, attention to detail, the ability to lift large boxes, and confidence in recommending solutions; retail or sales experience is an asset.

Skills

  • Customer Service
  • Sales
  • Product Demonstration
  • Verbal Communication
  • Problem-Solving
  • Product Knowledge
  • Organization
  • Attention To Detail
  • Merchandising
  • Teamwork
  • Musical Instrument Proficiency
  • Physical Stamina

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Sales
  • Customer Service & Support

Keywords

  • Musical Instruments
  • Musical Gear
  • Retail Sales
  • Rentals
  • Customer Needs Assessment
  • Product Recommendations
  • Product Demonstrations
  • Customer Service
  • Telephone Support
  • Order Follow-Up
  • Supplier Communication
  • Troubleshooting
  • Product Knowledge
  • Store Merchandising
  • Store Maintenance
  • Warehouse Duties
  • Staff Meetings
  • Training

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