Sales and Rental Associate
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Sales and Rental Associate
Department
Brass, Woodwinds and Orchestral Strings
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
925 Bloor Street W
Toronto (Bloor St.), ON
Job Description
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to lift and carry large boxes
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
More about this job
Responsibilities
Help customers select, purchase, or rent musical instruments and equipment by identifying their needs, recommending suitable products and services, and demonstrating product features. Handle customer and supplier follow-ups, resolve problems, maintain product knowledge, merchandise the store, and assist with meetings, training, maintenance, and warehouse duties.
Requirements
Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Requires strong communication, a positive and composed attitude, a strong work ethic, energy, organizational skills, attention to detail, the ability to lift large boxes, and confidence in recommending solutions; retail or sales experience is an asset.
Skills
- Musical Instrument Knowledge
- Sales
- Customer Service
- Needs Assessment
- Product Demonstration
- Verbal Communication
- Problem-Solving
- Product Knowledge
- Merchandising
- Organization
- Attention to Detail
- Teamwork
- Retail Operations
- Physical Stamina
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Musical Instruments
- Instrument Rentals
- Musical Equipment
- Brass
- Woodwinds
- Orchestral Strings
- Retail Sales
- Customer Service
- Customer Needs Assessment
- Product Recommendations
- Product Demonstrations
- Telephone Support
- Order Follow-Up
- Supplier Relations
- Troubleshooting
- Product Knowledge
- Store Merchandising
- Store Maintenance
- Warehouse Duties
- Staff Meetings
- Training