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Long & McQuade Musical Instruments

Sales and Rental Associate

Richmond, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 31, 2026

Original job description

Title

Sales and Rental Associate

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

6760 No 3 Road

Richmond, BC

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to lift and carry large boxes
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset

Apply About employer

More about this job

Responsibilities

Help customers select and rent musical instruments and equipment by identifying their needs, recommending suitable products and services, and demonstrating product features. Handle customer inquiries and order follow-ups, maintain product knowledge, merchandise the store, and assist with meetings, training, maintenance, and warehouse duties.

Requirements

Applicants must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Strong communication, a positive attitude, work ethic, energy, organization, problem-solving, and the ability to lift large boxes and work in a fast-paced environment are required; retail or sales experience is an asset.

Skills

Musical Instrument Knowledge
Sales
Customer Service
Product Demonstration
Verbal Communication
Problem-Solving
Product Knowledge
Order Follow-Up
Merchandising
Organization
Attention To Detail
Teamwork
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Musical Instruments
Musical Equipment
Sales
Rentals
Retail
Customer Needs
Product Recommendations
Product Demonstrations
Product Features And Benefits
Telephone Customer Service
Order Follow-Up
Supplier Communication
Troubleshooting
Problem-Solving
Product Knowledge
Store Policies
Merchandising
Store Maintenance
Warehouse Duties
Staff Meetings
Training
Communication
Organization
Attention To Detail

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