Sales and Rental Associate
- Vancouver, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Title
Sales and Rental Associate
Department
Pro Audio & Recording
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
368 Terminal Avenue
Vancouver, BC
Job Description
Sales and Rental Associate
Department
Pro Audio & Recording
Hours
Full-time permanent
Availability Required
Weekdays, Weeknights & Weekends
Location
368 Terminal Avenue
Vancouver, BC
Job Description
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to lift and carry large boxes
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset
More about this job
Responsibilities
Help customers select and rent musical instruments and gear by identifying their needs, demonstrating products, and recommending suitable products and services. Handle calls and order follow-ups, troubleshoot customer issues, maintain product knowledge, merchandise the store, and assist with meetings, training, and store and warehouse duties.
Requirements
Must play at least one musical instrument and be available on weekdays, weeknights, and weekends. Requires strong communication, a positive attitude, a strong work ethic, energy, organizational skills, attention to detail, the ability to lift large boxes, and confidence in recommending solutions; retail or sales experience is an asset.
Skills
- Customer Service
- Sales
- Product Demonstration
- Needs Assessment
- Telephone Communication
- Order Follow-Up
- Troubleshooting
- Product Knowledge
- Merchandising
- Organization
- Attention To Detail
- Verbal Communication
- Problem-Solving
- Teamwork
- Musical Instrument Proficiency
- Physical Stamina
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Sales
- Customer Service & Support
Keywords
- Musical Instruments
- Pro Audio
- Recording
- Retail Sales
- Rentals
- Customer Service
- Product Demonstrations
- Product Features And Benefits
- Customer Needs Assessment
- Telephone Calls
- Product Orders
- Supplier Follow-Up
- Troubleshooting
- Product Knowledge
- Store Policies
- Merchandising
- Store Maintenance
- Warehouse Duties
- Staff Meetings
- Training