Jobs in Canada

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Added 1 min ago
AL
Sales Associate, Eastern Prairies
ADAMA Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Provide local sales territory support as assigned by Regional Sales Manager (vacation coverage, sales blitz, performance inquiries)
Added 1 min ago
RS
Customs - Customer Service Associate
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 1 min ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…
Added 1 min ago
WC
Cashier / Front End Checkout Team Associate
Walmart Canada
Port Alberni, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Mount Pearl, NL
- Contract
…and escalate cash or technical issues to the Customer Service…
Added 2 mins ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 2 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Kamloops, BC
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 2 mins ago
(CAN) Pharmacy Assistant- Part Time
Walmart Canada
Toronto, ON
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 2 mins ago
WC
(CAN) OMNI Department Manager temporaray
Walmart Canada
Mount Pearl, NL
- Contract
Position Summary...The OMNI Department Manager will provide customer service by offering assistance to meet the customer’s shopping needs. This will be accomplished by contributing to the…
Added 2 mins ago
B
Retail Associate Full-Time - Saanich
Buckerfield's
Saanich, BC
- Full-time
Buckerfield's Saanich – Full-Time Retail Associate – Starting Rate: $ 18.25 - $19.50/hr – Open Availability
Added 2 mins ago
WC
(CAN) Préposé aux livraisons directes à la succursale
Walmart Canada
Magog, QC
- Full-time
Works closely with the Operations Manager and Office Support Associate to identify and resolve receiving issues or discrepancies efficiently.
Added 2 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Toronto, ON
- Contract
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 2 mins ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Pointe-Claire, QC
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 2 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Airdrie, AB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 mins ago
WC
Pharmacy Assistant Central Fill
Walmart Canada
Surrey, BC
- Full-time
Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 2 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Leduc, AB
- Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff
Added 17 mins ago
WC
self checkout attendant
Walmart Canada
Leamington, ON
- Full-time
…and escalate cash or technical issues to the Customer Service…
Added 17 mins ago
WC
(CAN) Consumables Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service…
Added 17 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 32 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Kindersley, SK
- Full-time
Position Summary...A Over-the-Counter Associate assists customers, properly zones his/her assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and…
Added 32 mins ago
PC
Client Service Associate
PBY Capital
Toronto, ON
- Full-time
…team of investment professionals. Our first partner portfolio manager is Canso Investment Counsel, a leading corporate credit specialist. We’re also in the process of onboarding our second…
Added 32 mins ago
MW
Business Development Associate
Manulife Wealth & Asset Management
Montreal, QC
- Full-time
…alongside a District Vice President and a Business Development Manager. Your mission? Help drive sales growth and build strong advisor…
Added 32 mins ago
BC
Philanthropy Manager, Legacy
BC Children's Hospital Foundation
Vancouver, BC
- Full-time
It’s an exciting time to join the Foundation team as our Legacy program continues to grow. Reporting to the Associate Director, Legacy, and working closely with the Director, Gift & Estate…
Added 32 mins ago
P
Planning Associate Director
PHD
Toronto, ON
- Full-time
…unless additional in-office days are directed by their agency or…
Added 33 mins ago
Sales Associate
Laura Canada
Red Deer, AB
The Laura Canada Sales Associate provides exemplary customer service to every client, has strong fashion awareness, is knowledgeable about our product and develops long-term relationships…

Long & McQuade Musical Instruments

Sales and Rental Associate / Account Services Representative

London, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

Original job description

Title

Sales and Rental Associate / Account Services Representative

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

20 Meg Drive

London South, ON

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks
Collection of accounts receivable, outstanding rentals, and bad debts
Credit approvals for term and balance forward accounts
Credit approvals for consumer and commercial account rentals
Assist customers inquiring about their accounts and rents
Locate new contact information for credit customers
Perform sundry account maintenance
Registration of accounts through Personal Property Registry
Work with Equifax reports and their reporting criteria
Work with Small Claims Courts system
Provide regular status reports to the Store Manager
Provide monthly status reports to the Account Services Regional Manager

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Excellent interpersonal, communication and negotiation skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to provide a high level of customer service, both in-store and over the phone
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset
Must be able to work weekdays, weeknights and weekends
Ability to take initiative and work independently
Ability to lift and carry large boxes
Ability to take ownership of tasks and follow them through to resolution
Basic knowledge of Microsoft Office (Excel, Word, Outlook)
Experience with consumer credit and collections an asset

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More about this job

Responsibilities

Sell and rent musical instruments and equipment, identify customer needs, demonstrate products, and provide in-store and telephone support. Manage account services including collections, credit approvals, account maintenance, customer follow-up, and status reporting, while also supporting merchandising and store operations.

Requirements

Must play at least one musical instrument and be available to work weekdays, weeknights, and weekends. Requires strong customer service, communication, negotiation, organization, and problem-solving abilities; retail or sales experience and consumer credit or collections experience are assets, along with basic Microsoft Office knowledge.

Skills

Customer Service
Sales
Musical Instrument Knowledge
Product Demonstration
Verbal Communication
Interpersonal Communication
Negotiation
Problem-Solving
Product Knowledge
Account Collections
Consumer Credit
Organization
Attention To Detail
Microsoft Office
Initiative
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Musical Instruments
Musical Equipment
Retail Sales
Rentals
Customer Service
Product Demonstrations
Telephone Support
Order Follow-Up
Troubleshooting
Merchandising
Store Maintenance
Warehouse Duties
Accounts Receivable
Collections
Bad Debt
Credit Approvals
Consumer Credit
Commercial Accounts
Account Maintenance
Personal Property Registry
Equifax
Credit Reporting
Small Claims Courts
Microsoft Excel
Microsoft Word
Microsoft Outlook
Status Reporting

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