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Added 10 mins ago
SD
Cashier Manager, Hourly Part Time Evening Greenlight Requisition
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 10 mins ago
W
(CAN) Asset Protection Associate
Walmart
Terrace, BC
- Full-time
The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and vendors. By following…
Added 10 mins ago
W
Pharmacy Assistant
Walmart
Toronto, ON
- Part-time
7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 10 mins ago
W
(CAN) Manager, Product Development (IC) Contract
Walmart
Mississauga, ON
- Full-time
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports…
Added 10 mins ago
CI
Associate, Private & Alternative Asset Operations (12-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Associate, Private & Alternative Asset Operations, on a 12-month contract, you will play a key role in ensuring the accurate and efficient execution, servicing, and reporting of…
Added 10 mins ago
Sales and Rental Associate
Stephenson's Rental Services
Cambridge, ON
The Sales and Rental Associate is all about helping customers – whether that’s selling products, taking orders, or resolving issues. It’s important to really listen, respond quickly, and…
Added 10 mins ago
TH
Lumber Sales Associate: Full Time - NORTH SURREY
The Home Depot
Surrey, BC
- Full-time
Added 10 mins ago
TH
Associé(e) aux ventes - Peinture (Temps partiel)
The Home Depot
Canada
- Part-time
Added 10 mins ago
TH
Associé(e) aux caisse (temps partiel)
The Home Depot
Canada
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 10 mins ago
TH
Associé(e) aux ventes - Quincaillerie (temps partiel)
The Home Depot
Canada
- Part-time
Added 10 mins ago
TH
Kitchen & Bath Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Added 10 mins ago
TH
Paint Sales Part Time - NIAGARA FALLS
The Home Depot
Niagara Falls, ON
- Part-time
Added 10 mins ago
TH
Flooring Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Added 10 mins ago
TH
Paint Sales Part Time - BRAMPTON W
The Home Depot
Brampton, ON
- Part-time
Added 10 mins ago
TH
Cashier Part Time - NIAGARA FALLS
The Home Depot
Niagara Falls, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 26 mins ago
UO
Undergraduate Programs Assistant
University of British Columbia
Kelowna, BC · UBCO | Science Building (SCI)
- $4,981 to $5,713 CAD / month
- Full-time
This position reports to the Department Manager, with a dotted-line report to the Head(s) of Department. This position interacts with students, staff, faculty members, Enrolment Services,…
Added 26 mins ago
T
Customer Experience Associate
TD
Red Deer, AB
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 26 mins ago
OC
Liquor Store Associate - FT (Okanagan Lake)
Otter Co-op
West Kelowna, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Reporting to the Liquor Store Manager, responsibilities for this position include the following:
Added 26 mins ago
MS
Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
The Onboarding Project Manager will be part of the Global Equity Solutions group within the Morgan Stanley at Work organization. The Global Equity Solutions team is responsible for the…
Added 26 mins ago
GF
Fit4Less Host - Nanaimo Rutherford Road
GoodLife Fitness
Nanaimo, BC
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 26 mins ago
GF
Fit4Less Host - Mississauga Dundas
GoodLife Fitness
Mississauga, ON
- Part-time
Informs and works with the manager for progress relating to customer service and escalation support.
Added 26 mins ago
TS
Shift Supervisor
The Salvation Army Canada and Bermuda Territory
St. Albert, AB
- Full-time
The role operationally supports the Store Manager in overseeing daily routine tasks to provide uninterrupted service in various aspects of the Thrift Store activities. Otherwise, this role…
Added 40 mins ago
Campus Planning Project Manager
University of Guelph
Guelph, ON
Reporting to the Associate Director, Campus Planning & Asset Management, the Project Manager, Campus Planning, leads strategic and capital planning for the Guelph campus, including facility…
Added 40 mins ago
TT
Business intelligence & Data Analyst
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $61,582.5 to $86,215.5 CAD / year
- Full-time
Enjoy Associate discounts at our stores, available to you and eligible family members.
Added 40 mins ago
UC
Loss Prevention Associate, Full-Time
Uniqlo Canada
Ottawa, ON
- Full-time
Position: Loss Prevention Associate (Full-Time)

Long & McQuade Musical Instruments

Sales and Rental Associate / Account Services Representative

Ottawa, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

Title

Sales and Rental Associate / Account Services Representative

Department

All Departments

Hours

Full-time permanent

Availability Required

Weekdays, Weeknights & Weekends

Location

1193 Hunt Club Road

Ottawa, ON

Job Description

Help our customers through the selling and renting of musical instruments and gear
Define the individual needs of every customer and match those needs with the right combination of our products and services
Demonstrate recommended products to customers and explain their features and benefits
Answer telephone calls in a timely and professional manner
Follow up on product orders with customers and suppliers
Use our common sense approach with customers to troubleshoot and solve problems
Maintain in-depth and current knowledge of our products, policies and procedures
Attend weekly staff meetings and periodic training sessions
Merchandise store to create an inviting environment for customers to shop
Participate in store maintenance, warehouse duties, and other related tasks
Collection of accounts receivable, outstanding rentals, and bad debts
Credit approvals for term and balance forward accounts
Credit approvals for consumer and commercial account rentals
Assist customers inquiring about their accounts and rents
Locate new contact information for credit customers
Perform sundry account maintenance
Registration of accounts through Personal Property Registry
Work with Equifax reports and their reporting criteria
Work with Small Claims Courts system
Provide regular status reports to the Store Manager
Provide monthly status reports to the Account Services Regional Manager

Job Requirements

Must be a musician who plays at least one instrument
Must be able to work weekdays, weeknights and weekends
Excellent verbal communication skills
Excellent interpersonal, communication and negotiation skills
Positive attitude and steady composure
Proven strong work ethic and commitment
High levels of energy and enthusiasm
Ability to provide a high level of customer service, both in-store and over the phone
Ability to excel in a fast-paced environment
Ability to recommend solutions in a confident and assertive manner
Good organizational skills and attention to detail
Previous experience in retail or sales is an asset
Must be able to work weekdays, weeknights and weekends
Ability to take initiative and work independently
Ability to lift and carry large boxes
Ability to take ownership of tasks and follow them through to resolution
Basic knowledge of Microsoft Office (Excel, Word, Outlook)
Experience with consumer credit and collections an asset

Apply About employer

More about this job

Responsibilities

Sell and rent musical instruments and equipment, identify customer needs, demonstrate products, and provide in-store and telephone support. Manage account services including collections, credit approvals, account maintenance, customer follow-up, and status reporting.

Requirements

Applicants must play at least one musical instrument, be available on weekdays, weeknights, and weekends, and demonstrate strong communication, customer service, negotiation, organization, and problem-solving skills. Retail or sales experience and consumer credit or collections experience are assets; basic Microsoft Office knowledge, initiative, and the ability to lift large boxes are also required.

Skills

Musical Instrument Knowledge
Sales
Customer Service
Product Demonstration
Telephone Communication
Problem-Solving
Account Collections
Credit Approvals
Negotiation
Organization
Attention to Detail
Microsoft Office
Consumer Credit
Independent Work
Merchandising
Inventory and Warehouse Tasks

Visa sponsorship

Not detected in the job text

Keywords

Musical Instruments
Musical Equipment
Retail Sales
Rentals
Customer Needs Assessment
Product Demonstrations
Customer Service
Telephone Support
Order Follow-Up
Troubleshooting
Merchandising
Accounts Receivable
Collections
Outstanding Rentals
Bad Debt
Credit Approvals
Consumer Credit
Commercial Accounts
Account Maintenance
Personal Property Registry
Equifax
Small Claims Court
Microsoft Office
Excel
Word
Outlook
Warehouse Duties

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