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Added 11 mins ago
NB
Wealth Associate
National Bank of Canada
Oakville, ON
- Full-time
…assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration…
Added 11 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 11 mins ago
M
Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving business and…
Added 11 mins ago
M
Senior Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 11 mins ago
Bilingual Project Manager / Project Engineer
Staffinity Inc
Montreal, QC
Staffinity is currently seeking a Project Manager II for a major client in the Life Sciences sector. The duties and responsibilities will be a mix of project management and project…
Added 11 mins ago
PE
IT Project Manager – Software Implementation
Project Execution Group Inc
Calgary, AB
- Full-time
The Project Manager is responsible for the day-to-day management, coordination, monitoring, and reporting of software implementation projects. This includes management of project scope,…
Added 11 mins ago
UH
Family Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
Reporting to the Hub and Satellite Manager at the Bathurst-Finch Site, this position is responsible for providing primary care services to home-bound frail seniors in west Toronto (travel…
Added 11 mins ago
MC
Spécialiste Merchandising en ligne / E-Merchandiser (Remplacement de congé de maternité - Maternity Leave Replacement)
Mobilia Canada
Pointe-Claire, QC
- Full-time
Reporting to the E-Commerce Manager, the Online Merchandising Specialist is responsible for optimizing digital merchandising and the user experience on the transactional website. This…
Added 11 mins ago
YG
Technical SME
Yondr Group
Toronto, ON
- Full-time
…Safety and financial obligations but still keeping focus on client…
Added 11 mins ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
We are looking for an Ad Success Representative to support a client in the digital advertising space. This role combines client relationship management, campaign operations, and performance…
Added 11 mins ago
TI
Business Systems Consultant
TekStaff IT Solutions
Toronto, ON
- Contract
Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Consultant bridges business and technology to shape initiatives from pre-discovery through delivery.…
Added 11 mins ago
FC
Condominium Property Manager
Fortiva Condominium Management
Oshawa, ON
- Full-time
…corporations across the region. We're building our team and client base from the ground up. We hold high standards for service and responsiveness, and the same standards for how we treat…
Added 11 mins ago
SR
Geotechnical Project Manager – Intermediate to Senior
Skyline Recruitment Ltd
Ottawa, ON
- Full-time
Job title: Geotechnical Project Manager – Intermediate to Senior
Added 11 mins ago
GL
Ecommerce Growth Manager
Groupe Lemur, Inc
Montreal, QC
- Full-time
…des médias payants ainsi que l’optimisation de l’expérience client sur les sites web. Le ou la candidat(e) idéal(e) est un(e) leader organisé(e) et stratégique possédant une solide…
Added 26 mins ago
BC
Sales Support Specialist
Beem Credit Union
Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
…and collaboration across departments to deliver exceptional client experiences and support business…
Added 26 mins ago
TM
Housing Support Worker
The Mustard SEED Society
Saskatoon, SK
- Full-time
…provides a safe and supportive environment to all residents. Reporting to the Housing Manager, the Housing Support Worker is responsible for ensuring the physical, emotional, social, and…
Added 41 mins ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 41 mins ago
NB
Wealth Associate
National Bank of Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
…assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration…
Added 41 mins ago
P
Project Leader
PTAG
Douglas, ON
- Contract
Reporting to the Project Manager within the Decommissioning division, in this role you will:
Added 41 mins ago
NB
Manager, Financing Solutions - Real Estate Group
National Bank of Canada
Vancouver, BC
- Full-time
Reporting to the Vice-President, Real Estate Financing, you will be part of the Vancouver Real Estate team and support a diversified portfolio of commercial real estate clients, including…
Added 41 mins ago
UH
Community Health Physician
Unison Health & Community Services
Toronto, ON · North York, ON
- Part-time
Unison is seeking a Community Health Physician for the Oakwood-Vaughan site. Reporting to the Clinical and Allied Health Site Manager for Jane-Trethewey and Oakwood-Vaughan sites, the…
Added 41 mins ago
K
Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Added 41 mins ago
RP
Property Administrator- Odenak
Rhapsody Property Management Services
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Reporting to the Property Manager, the Property Administrator will assist the team with various administrative tasks including rent collection, providing accurate and timely financial…
Added 41 mins ago
A
Student Project Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Student Project Coordinator will report to the Project Manager will be responsible for the coordination of engineering, procurement, and construction work. This role will require…
Added 41 mins ago
UO
Manager, Animal Care Operations
University of Ottawa
Ottawa, ON · D'Iorio Hall
- Full-time
…100,000 square feet of vivarium, procedural, and surgical space. Reporting to the Senior Director, Animal Care and Veterinary Services, the incumbent is accountable for the operational…

Long View Systems

Manager, Client Success

Toronto, ON, Canada

$106,400 - $139,650 a year

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Job details

Pay: $106,400 - $139,650 a year
Experience: 15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Posting language: English
Posted: Jun 10, 2026

Original job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about solving business needs with both people and technology? Do you want to work with a team that represents industry-leading capabilities supporting dynamic global organizations?

We are looking for a dynamic and results-focused Manager, Client Success for our Toronto branch who will oversee a key projects service delivery team to enable and ensure the success of highly strategic client projects! This is a stakeholder facing role and requires that you establish and manage processes at a high standard, drive the consulting team to achieve those expectations, and engage effectively with clients to understand and address their needs.

\nA Day in the Life:

People
Work with the service delivery team to ensure service delivery meets the expectations of our enterprise clients
Monitor, control and support service delivery ensuring systems, methodologies and procedures are in place and followed
Work with the recruitment team to create accurate job requirements and collaborate throughout the hiring process to achieve successful and high-quality hires
Ensure that new team members are properly on-boarded and role expectations are clearly understood
Remove barriers and roadblocks to help team members complete their work
Facilitate a constructive and supportive quarterly Career Life Planning (CLP) experience
Act as the owner of the change and escalation processes, ensuring high levels of performance, reporting accuracy and establishing delivery improvement activities when required

Business
Ensure accurate forecasting
Attention to and tracking of timesheets, vacation requests, and training
Consistent, effective reporting on your business
Manage your team’s utilization and work with the resource management team to meet current project resource demands and plan for future growth in client projects
Act as a Long View ambassador, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments
Drive solution innovation within your team aligned to client and market demands

Clients
Effective engagement with Account Teams to support client requirements
Point of escalation for clients
Establish and maintain strong relationships with key clients in order to understand their business and how to best support them

What You Bring:

15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Proven experience in leading IT professional services delivery: managed IT services, business transformation, security, and cloud adoption across all major public cloud providers
An understanding of Agile projects, enterprise architecture frameworks (TOGAF, Zachman)
Expertise to guide clients through ERP implementations (MS Dynamics 365), from analysis and design to deployment and ongoing improvement
Exceptional leadership with proven ability to lead large teams and the willingness to mentor junior staff
Strong financial acumen, with experience managing complex budgets in excess of $8MM annually
Passionate about customer satisfaction and service improvement

Why Work at Long View?

Great people and culture
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
Fun is one of our core values

$106,400 - $139,650 a year

Expected salary range plus 20% variable earnings

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

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More about this job

Responsibilities

The Manager, Client Success will oversee a key projects service delivery team to ensure the success of strategic client initiatives. This role involves managing processes, driving team performance, and engaging directly with clients to address their business needs.

Requirements

Candidates must have 15+ years of experience in a consulting or professional services environment, including 10 years in a managerial role with financial accountability. Proven expertise in IT service delivery, cloud adoption, and enterprise architecture frameworks is required.

Skills

IT professional services delivery
Financial accountability
Managed IT services
Business transformation
Security
Cloud adoption
Agile projects
Enterprise architecture
TOGAF
Zachman
ERP implementations
MS Dynamics 365
Leadership
Budget management
Customer satisfaction
Service improvement

Benefits

Flexible environment
Professional growth
Wellness support
Inclusive environment
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

IT
Consulting
Professional Services
Managed Services
Cloud Adoption
Agile
TOGAF
Zachman
ERP
MS Dynamics 365
Financial Management
Budgeting
Service Delivery
Stakeholder Management
Leadership
Mentoring
Business Transformation
Security
Forecasting
Resource Management
Client Success
Project Management
Strategy
Communication
Innovation

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