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Added 11 mins ago
WR
Mine Planning & Quarry Operations Manager (3 mo. Contract)
Whitemud Resources
Wood Mountain, SK
- Full-time
Saskatchewan, supplying consistent, high-quality, and cost-competitive supplementary cementing
Added 11 mins ago
M
Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
Maintain quality control and apply specialized knowledge to anticipate, identify and address issues relevant to the client’s business, financial entries and reports
Added 11 mins ago
M
Senior Manager, Assurance and Accounting
MNP
Penticton 1, BC
- Full-time
Maintain quality control and apply specialized knowledge to anticipate, identify and address issues relevant to the client’s business, financial entries and reports
Added 11 mins ago
B&
Security Manager (Healthcare)
Black & McDonald Limited
Toronto, ON
- Full-time
Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and…
Added 11 mins ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has…
Added 11 mins ago
RI
Pest Control Technician
Rentokil Initial
Peace River, AB
- $43,000 to $45,000 CAD / year
- Full-time
Rentokil Terminix is the world's largest pest control company, offering the broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has…
Added 11 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
…and values are inseparable assets that fuel our commitment to Quality, Safety, Respect, Commitment, and Efficiency. These key values guide us every day and contribute to our reputation as…
Added 11 mins ago
Site Superintendent
EBC Inc.
ON · Ottawa (The Glebe / Ottawa South / Ottawa East), Ontario
Conduct regular site inspections, safety meetings, and quality control checks;
Added 11 mins ago
PE
IT Project Manager – Software Implementation
Project Execution Group Inc
Calgary, AB
- Full-time
Job Title: Project Manager – Software Implementation
Added 11 mins ago
KC
Project Manager
Kandovan Construction Ltd.
Port Coquitlam, BC
- Full-time
We are looking for an experienced Civil Construction Project Manager to join our team. The ideal candidate is organized, hands-on, and comfortable managing multiple projects while working…
Added 11 mins ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Ensure Food Quality and Safety: Maintain recipe adherence, portion control, and compliance with brand and food safety standards.
Added 26 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
…handling, using Clay, ZoomInfo and Lemlist, with consistent quality and brand…
Added 41 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 41 mins ago
SC
Creative Retail Sourcing Specialist (Buyer)
Sheridan College
Oakville, ON
- Full-time
Reporting to the Operations Manager, Campus Services, the Creative Retail Sourcing Specialist is responsible for executing sourcing strategies to reduce costs and analyzing vendor spend.…
Added 41 mins ago
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Project Leader
PTAG
Douglas, ON
- Contract
Manage the delivery of medium-risk decommissioning projects to meet schedule, cost, quality, and safety objectives, through planning, execution, control, and close-out.
Added 41 mins ago
S
Sales Enablement Manager
SysAid
Toronto, ON
- Full-time
…handling, using Clay, ZoomInfo and Lemlist, with consistent quality and brand…
Added 41 mins ago
HS
Senior Java Software Engineer
Henry Schein One Canada
Surrey, BC
- Full-time
This team plays an important role in driving technical quality, innovation, and continuous improvement for one of Henry Schein One’s growing cloud products.
Added 41 mins ago
K
Senior Project Manager - NET
Kinectrics
Toronto, ON
- Contract
Provide leadership to multidisciplinary project teams consisting of engineering, design, procurement, quality, manufacturing, testing, operations, and field services personnel.
Added 41 mins ago
UM
Production Scheduler
Ultra Maritime
Dartmouth, NS
- Full-time
Monitor production progress against plan, identify variances, delays or constraints, and coordinate corrective actions with Manufacturing, Planning, Supply Chain, Quality and Program teams.
Added 41 mins ago
LC
Sr. Specialist, Quality Assurance, Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are central to the trust Canadians place in Loblaw Control Brands. As a Senior Quality Assurance Specialist – Strategic Initiatives, you will be a hands-on technical…
Added 41 mins ago
LC
Sr. Manager, Quality Assurance – Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are essential to the trust Canadians place in Loblaw Control Brands. The Senior Manager, Quality Assurance – Strategic Initiatives turns complex, business-critical…
Added 41 mins ago
LC
Sr. Specialist, Quality Assurance, Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are central to the trust Canadians place in Loblaw Control Brands. As a Senior Quality Assurance Specialist – Strategic Initiatives, you will be a hands-on technical…
Added 41 mins ago
LC
Sr. Specialist, Quality Assurance, Strategic Initiatives
Loblaw Companies Limited
Brampton, ON
- Full-time
Quality and food safety are central to the trust Canadians place in Loblaw Control Brands. As a Senior Quality Assurance Specialist – Strategic Initiatives, you will be a hands-on technical…
Added 41 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Bruno-de-Montarville, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 41 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Laval, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…

Long View Systems

Manager, Client Success

Toronto, ON, Canada

$106,400 - $139,650 a year

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Job details

Pay: $106,400 - $139,650 a year
Experience: 15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Posting language: English
Posted: Jun 10, 2026

Original job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about solving business needs with both people and technology? Do you want to work with a team that represents industry-leading capabilities supporting dynamic global organizations?

We are looking for a dynamic and results-focused Manager, Client Success for our Toronto branch who will oversee a key projects service delivery team to enable and ensure the success of highly strategic client projects! This is a stakeholder facing role and requires that you establish and manage processes at a high standard, drive the consulting team to achieve those expectations, and engage effectively with clients to understand and address their needs.

\nA Day in the Life:

People
Work with the service delivery team to ensure service delivery meets the expectations of our enterprise clients
Monitor, control and support service delivery ensuring systems, methodologies and procedures are in place and followed
Work with the recruitment team to create accurate job requirements and collaborate throughout the hiring process to achieve successful and high-quality hires
Ensure that new team members are properly on-boarded and role expectations are clearly understood
Remove barriers and roadblocks to help team members complete their work
Facilitate a constructive and supportive quarterly Career Life Planning (CLP) experience
Act as the owner of the change and escalation processes, ensuring high levels of performance, reporting accuracy and establishing delivery improvement activities when required

Business
Ensure accurate forecasting
Attention to and tracking of timesheets, vacation requests, and training
Consistent, effective reporting on your business
Manage your team’s utilization and work with the resource management team to meet current project resource demands and plan for future growth in client projects
Act as a Long View ambassador, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments
Drive solution innovation within your team aligned to client and market demands

Clients
Effective engagement with Account Teams to support client requirements
Point of escalation for clients
Establish and maintain strong relationships with key clients in order to understand their business and how to best support them

What You Bring:

15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Proven experience in leading IT professional services delivery: managed IT services, business transformation, security, and cloud adoption across all major public cloud providers
An understanding of Agile projects, enterprise architecture frameworks (TOGAF, Zachman)
Expertise to guide clients through ERP implementations (MS Dynamics 365), from analysis and design to deployment and ongoing improvement
Exceptional leadership with proven ability to lead large teams and the willingness to mentor junior staff
Strong financial acumen, with experience managing complex budgets in excess of $8MM annually
Passionate about customer satisfaction and service improvement

Why Work at Long View?

Great people and culture
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
Fun is one of our core values

$106,400 - $139,650 a year

Expected salary range plus 20% variable earnings

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

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More about this job

Responsibilities

The Manager, Client Success will oversee a key projects service delivery team to ensure the success of strategic client initiatives. This role involves managing processes, driving team performance, and engaging directly with clients to address their business needs.

Requirements

Candidates must have 15+ years of experience in a consulting or professional services environment, including 10 years in a managerial role with financial accountability. Proven expertise in IT service delivery, cloud adoption, and enterprise architecture frameworks is required.

Skills

IT professional services delivery
Financial accountability
Managed IT services
Business transformation
Security
Cloud adoption
Agile projects
Enterprise architecture
TOGAF
Zachman
ERP implementations
MS Dynamics 365
Leadership
Budget management
Customer satisfaction
Service improvement

Benefits

Flexible environment
Professional growth
Wellness support
Inclusive environment
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

IT
Consulting
Professional Services
Managed Services
Cloud Adoption
Agile
TOGAF
Zachman
ERP
MS Dynamics 365
Financial Management
Budgeting
Service Delivery
Stakeholder Management
Leadership
Mentoring
Business Transformation
Security
Forecasting
Resource Management
Client Success
Project Management
Strategy
Communication
Innovation

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