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M
Gestionnaire, Ingénierie du Hub de données et Produits de données/Manager, Data Hub Eng & Data Products
McKesson
Montreal, QC
- Full-time
…avec une expertise technique en Snowflake, Databricks, ETL, architecture de données, modélisation des données et automatisation des…
Added 5 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
Proven technical leadership in architecture, engineering standards, mentoring, and delivery.
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5
Business Systems Analyst
5d223159-c6e6-4a58-8983-33b7d2ffb0d2
Saint John, NB
- Full-time
Insurance: Life and disability insurance provided for financial security.
Added 5 mins ago
C
Applications Development Intermediate Programmer Analyst
Citi
Mississauga, ON
- Full-time
…our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to…
Added 5 mins ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
Provide technical leadership and mentorship on Microsoft Fabric engineering, working closely with the Architecture team to ensure alignment with architectural standards and platform best…
Added 5 mins ago
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Automation Engineer
BMO
Toronto, ON · SCC
- Full-time
Collaborate with cross-functional teams, including Infrastructure, Operations, Application Development, Security, and Architecture.
Added 5 mins ago
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AI Associate Principal - Radioconjugate Discovery
AstraZeneca
Hamilton, ON · Canada – Hamilton – Longwood Road South
- Full-time
Added 20 mins ago
PA
Solutions Consultant 2
Palo Alto Networks
Toronto, ON · ON
- Full-time
…cultivating relationships with key personas to build and drive a security architecture transformation…
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A
Sr. Tech Acquisition Consultant
Akkodis
Calgary, AB
- Contract
Gather IT requirements across infrastructure, software, security, and IT services.
Added 20 mins ago
KR
Vulnerability Remediation and Patching Architect
KTek Resourcing
Toronto, ON
- Contract
Provide architecture leadership for enterprise vulnerability remediation, security hardening and patching across AIX, Linux and Windows. Translate vulnerability intelligence into safe,…
Added 20 mins ago
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Project Manager
Hays
Calgary, AB
- $110,000 to $140,000 CAD / year
- Full-time
Degree or diploma in Construction Management, Engineering, Architecture, or a related field.
Added 35 mins ago
IF
Solution Designer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Ensure compliance with development, security, architecture, and operational standards.
Added 35 mins ago
GT
Technology Delivery Manager
Greater Toronto Airports Authority
Toronto, ON
- Full-time
5+ years of experience in technical delivery, solution architecture, engineering management, or similar roles within large, complex operational environments, with experience working with…
Added 35 mins ago
Q
Staff SoC Design Engineer
quadric
Remote, Canada
- Full-time
- Remote
…inference and conventional C++ code on a single programmable architecture. Our technology powers intelligent edge devices across automotive, industrial, robotics, and embedded…
Added 35 mins ago
Software Development Engineer, Region Flexibility Engineering
Amazon
Vancouver, BC
…company-wide initiatives in the region expansion, observability, security, availability, and efficiency spaces. Your contributions will impact tens of thousands of services and benefit…
Added 35 mins ago
C
Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
…the vulnerability and exposure risk register, and adjudicate security exemption requests across the…
Added 35 mins ago
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System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
Added 35 mins ago
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Project Technologist
Pinchin Canada
Saskatoon, SK
- Full-time
Diploma/degree in Architectural Technology, Civil Engineering Technology, Construction, Architecture, Building Science, or a related discipline.
Added 35 mins ago
A
Manager, Software Engineering - 12 Month Temporary
Aviso
Vancouver, BC
- $145,000 to $160,000 CAD / year
- Full-time
…aligning the Software Engineering roadmap with the Enterprise Architecture vision and organization…
Added 35 mins ago
GT
End-to-End Technical Lead - Personal Banking
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $75 to $90 CAD / hour
- Contract
…understand end-to-end solution delivery, including requirements, architecture, application development, integration, data, testing, infrastructure, security, deployment and production…
Added 35 mins ago
R&
Program Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Provide project oversight on behalf of the Director, Architecture, Digital Governance, Digital Public Health
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GT
DevOps Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $80 to $90 CAD / hour
- Contract
…requires expertise in CI/CD, infrastructure as code, cloud security, networking, monitoring, and operational readiness. The engineer will lead standardization of pipelines/workflows,…
Added 35 mins ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
…recommend improvements aligned with industry best practices, security standards, and enterprise architecture…
Added 35 mins ago
S
Mechanical Design Engineer
SMARTFOX
ON · Ontario, Canada
- $80,000 to $120,000 CAD / year
- Full-time
…a P.Eng. where required, setting design standards, guiding architecture decisions, and shaping the product…
Added 35 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
With our global team spanning North America, Europe, and Asia, IMAX brings together proprietary software, world-class architecture, and cutting-edge technology with deep industry expertise.…

Long View Systems

Manager, Client Success

Toronto, ON, Canada

$106,400 - $139,650 a year

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Job details

Pay: $106,400 - $139,650 a year
Experience: 15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Posting language: English
Posted: Jun 10, 2026

Original job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about solving business needs with both people and technology? Do you want to work with a team that represents industry-leading capabilities supporting dynamic global organizations?

We are looking for a dynamic and results-focused Manager, Client Success for our Toronto branch who will oversee a key projects service delivery team to enable and ensure the success of highly strategic client projects! This is a stakeholder facing role and requires that you establish and manage processes at a high standard, drive the consulting team to achieve those expectations, and engage effectively with clients to understand and address their needs.

\nA Day in the Life:

People
Work with the service delivery team to ensure service delivery meets the expectations of our enterprise clients
Monitor, control and support service delivery ensuring systems, methodologies and procedures are in place and followed
Work with the recruitment team to create accurate job requirements and collaborate throughout the hiring process to achieve successful and high-quality hires
Ensure that new team members are properly on-boarded and role expectations are clearly understood
Remove barriers and roadblocks to help team members complete their work
Facilitate a constructive and supportive quarterly Career Life Planning (CLP) experience
Act as the owner of the change and escalation processes, ensuring high levels of performance, reporting accuracy and establishing delivery improvement activities when required

Business
Ensure accurate forecasting
Attention to and tracking of timesheets, vacation requests, and training
Consistent, effective reporting on your business
Manage your team’s utilization and work with the resource management team to meet current project resource demands and plan for future growth in client projects
Act as a Long View ambassador, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments
Drive solution innovation within your team aligned to client and market demands

Clients
Effective engagement with Account Teams to support client requirements
Point of escalation for clients
Establish and maintain strong relationships with key clients in order to understand their business and how to best support them

What You Bring:

15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Proven experience in leading IT professional services delivery: managed IT services, business transformation, security, and cloud adoption across all major public cloud providers
An understanding of Agile projects, enterprise architecture frameworks (TOGAF, Zachman)
Expertise to guide clients through ERP implementations (MS Dynamics 365), from analysis and design to deployment and ongoing improvement
Exceptional leadership with proven ability to lead large teams and the willingness to mentor junior staff
Strong financial acumen, with experience managing complex budgets in excess of $8MM annually
Passionate about customer satisfaction and service improvement

Why Work at Long View?

Great people and culture
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
Fun is one of our core values

$106,400 - $139,650 a year

Expected salary range plus 20% variable earnings

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

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More about this job

Responsibilities

The Manager, Client Success will oversee a key projects service delivery team to ensure the success of strategic client initiatives. This role involves managing processes, driving team performance, and engaging directly with clients to address their business needs.

Requirements

Candidates must have 15+ years of experience in a consulting or professional services environment, including 10 years in a managerial role with financial accountability. Proven expertise in IT service delivery, cloud adoption, and enterprise architecture frameworks is required.

Skills

IT professional services delivery
Financial accountability
Managed IT services
Business transformation
Security
Cloud adoption
Agile projects
Enterprise architecture
TOGAF
Zachman
ERP implementations
MS Dynamics 365
Leadership
Budget management
Customer satisfaction
Service improvement

Benefits

Flexible environment
Professional growth
Wellness support
Inclusive environment
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

IT
Consulting
Professional Services
Managed Services
Cloud Adoption
Agile
TOGAF
Zachman
ERP
MS Dynamics 365
Financial Management
Budgeting
Service Delivery
Stakeholder Management
Leadership
Mentoring
Business Transformation
Security
Forecasting
Resource Management
Client Success
Project Management
Strategy
Communication
Innovation

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