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Added 4 mins ago
FH
Community Health Nurse - Licensed Practical Nurse, New Westminster
Fraser Health Authority
New Westminster, BC
- $32.84 to $44.96 CAD / hour
- Full-time
…independently in the community setting. Works collaboratively and as a member of an interprofessional team in the management of an assigned client caseload including assessments, coaching,…
Added 4 mins ago
PH
Registered Nurse Palliative Care
Providence Healthcare
Toronto, ON
- Part-time
Assigning work and providing effective support and supervision to the Registered Practical Nurse (RPN), unregulated staff & students;
Added 4 mins ago
PH
Registered Nurse Resource Team
Providence Healthcare
Toronto, ON
- Part-time
Assigning work and providing effective support and supervision to the Registered Practical Nurse (RPN), unregulated staff & students;
Added 4 mins ago
FH
Substance Use Clinician, Indigenous Health - Bachelors
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Other
…where appropriate and feasible. This position provides focused support to Indigenous clients and their natural supports, as a member of the assigned…
Added 4 mins ago
SJ
Physiotherapist Reactivation Care
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
Contributes to the academic mandate of the organization as an educator, resource or support for staff and members of the academic and professional community
Added 5 mins ago
FH
Licensed Practical Nurse, Outreach - Abbotsford
Fraser Health Authority
Abbotsford, BC
- $32.84 to $44.96 CAD / hour
- Other
If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them…
Added 5 mins ago
FH
Health Care Assistant, Acute/Residential - Fraser Hope Lodge - Fraser Canyon Hospital
Fraser Health Authority
Harrison Hot Springs, BC
- $31.64 CAD / hour
- Other
Welcomes new residents/clients and their families by orientating them to the physical environment, routines, staff, volunteers and other residents/clients.
Added 5 mins ago
RG
Line Cook/ Banquet Cook
Royal Glenora Club
Edmonton, AB
- Full-time
Support the Club's commitment to excellence in member experience.
Added 5 mins ago
SJ
Occupational Therapist - Reactivation Care Unit
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
Contributes to the academic mandate of the organization as an educator, resource or support for staff and members of the academic and professional community
Added 5 mins ago
DA
BUSINESS MANAGER
Drive Auto Group
Whitby, ON
- Full-time
…to work collaboratively with both customers and dealership…
Added 5 mins ago
SH
Senior Manager, Analytics & Insights
SE Health
Markham, ON
- Full-time
…growth, and helping to shape the future of health care. As a member of our amazing Home Office team, you’ll collaborate with passionate colleagues, bring bold ideas to life, and contribute…
Added 5 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
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Vaudreuil-Dorion, QC
- Full-time
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Added 5 mins ago
SM
Physiotherapist Cardiac/Vascular Surgery
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Toronto, ON
- Full-time
Contributes to the academic mandate of the organization as an educator, resource or support for staff and members of the academic and professional community
Added 5 mins ago
VH
Occupational Therapist (Adult) - London Middlesex
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London, ON
- Full-time
Member in good standing with the College of Occupational Therapists of Ontario.
Added 5 mins ago
Deli Manager
Freson Bros.
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Added 19 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
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Added 19 mins ago
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Centre Wellington, ON
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Added 19 mins ago
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2600002664 - Instructor (ACP)
Lakeridge Health
Centre Wellington, ON
- Internship
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Added 20 mins ago
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Respiratory Therapist Diploma Senior
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Ability to work as a member of a multi-disciplinary team
Added 34 mins ago
BC
Project Manager, Industrial Mechanics
BBA Consultants
Saguenay, QC
- Full-time
As a member of our industrial mechanics team, you’ll lead mid-sized projects for studies and detailed engineering mandates in the heavy-industry and energy sectors.
Added 34 mins ago
L
7818 - Assistant Store Manager PT
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Vaughan, ON
- $18.1 USD / hour
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Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
Added 34 mins ago
VC
Client Support Attendant (Social Services Diploma)
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Vancouver, BC
- Full-time
…with the clinician and community services, assisting nursing staff in monitoring clients’ behaviour, and supporting the interdisciplinary team during the client care planning process. Acts…
Added 34 mins ago
TU
Finance Analyst
The University of British Columbia
Vancouver, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…principles and policies, and providing financial analysis and support for the accounting operations of the UBC Staff Pension Plan and Faculty Pension Plan. The role requires independent…
Added 34 mins ago
BH
PSW - Facility Evenings
Bayshore HealthCare
Kemptville, ON
- Part-time
…HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best…
Added 34 mins ago
T
Personal Banker Trainee - 37.5h
TD
Montreal, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…

Long View Systems

Manager, Client Success

Toronto, ON, Canada

$106,400 - $139,650 a year

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Job details

Pay: $106,400 - $139,650 a year
Experience: 15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Posting language: English
Posted: Jun 10, 2026

Original job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about solving business needs with both people and technology? Do you want to work with a team that represents industry-leading capabilities supporting dynamic global organizations?

We are looking for a dynamic and results-focused Manager, Client Success for our Toronto branch who will oversee a key projects service delivery team to enable and ensure the success of highly strategic client projects! This is a stakeholder facing role and requires that you establish and manage processes at a high standard, drive the consulting team to achieve those expectations, and engage effectively with clients to understand and address their needs.

\nA Day in the Life:

People
Work with the service delivery team to ensure service delivery meets the expectations of our enterprise clients
Monitor, control and support service delivery ensuring systems, methodologies and procedures are in place and followed
Work with the recruitment team to create accurate job requirements and collaborate throughout the hiring process to achieve successful and high-quality hires
Ensure that new team members are properly on-boarded and role expectations are clearly understood
Remove barriers and roadblocks to help team members complete their work
Facilitate a constructive and supportive quarterly Career Life Planning (CLP) experience
Act as the owner of the change and escalation processes, ensuring high levels of performance, reporting accuracy and establishing delivery improvement activities when required

Business
Ensure accurate forecasting
Attention to and tracking of timesheets, vacation requests, and training
Consistent, effective reporting on your business
Manage your team’s utilization and work with the resource management team to meet current project resource demands and plan for future growth in client projects
Act as a Long View ambassador, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments
Drive solution innovation within your team aligned to client and market demands

Clients
Effective engagement with Account Teams to support client requirements
Point of escalation for clients
Establish and maintain strong relationships with key clients in order to understand their business and how to best support them

What You Bring:

15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Proven experience in leading IT professional services delivery: managed IT services, business transformation, security, and cloud adoption across all major public cloud providers
An understanding of Agile projects, enterprise architecture frameworks (TOGAF, Zachman)
Expertise to guide clients through ERP implementations (MS Dynamics 365), from analysis and design to deployment and ongoing improvement
Exceptional leadership with proven ability to lead large teams and the willingness to mentor junior staff
Strong financial acumen, with experience managing complex budgets in excess of $8MM annually
Passionate about customer satisfaction and service improvement

Why Work at Long View?

Great people and culture
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
Fun is one of our core values

$106,400 - $139,650 a year

Expected salary range plus 20% variable earnings

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

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More about this job

Responsibilities

The Manager, Client Success will oversee a key projects service delivery team to ensure the success of strategic client initiatives. This role involves managing processes, driving team performance, and engaging directly with clients to address their business needs.

Requirements

Candidates must have 15+ years of experience in a consulting or professional services environment, including 10 years in a managerial role with financial accountability. Proven expertise in IT service delivery, cloud adoption, and enterprise architecture frameworks is required.

Skills

IT professional services delivery
Financial accountability
Managed IT services
Business transformation
Security
Cloud adoption
Agile projects
Enterprise architecture
TOGAF
Zachman
ERP implementations
MS Dynamics 365
Leadership
Budget management
Customer satisfaction
Service improvement

Benefits

Flexible environment
Professional growth
Wellness support
Inclusive environment
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

IT
Consulting
Professional Services
Managed Services
Cloud Adoption
Agile
TOGAF
Zachman
ERP
MS Dynamics 365
Financial Management
Budgeting
Service Delivery
Stakeholder Management
Leadership
Mentoring
Business Transformation
Security
Forecasting
Resource Management
Client Success
Project Management
Strategy
Communication
Innovation

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