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Added 14 mins ago
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Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
…domain names, subdomains, public IP address ranges, exposed services, public cloud environments and…
Added 14 mins ago
GT
End-to-End Technical Lead - Personal Banking
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $75 to $90 CAD / hour
- Contract
Our client is seeking an experienced End-to-End Technical Lead to support complex technology and regulatory initiatives within Personal Banking. This is not simply a development-lead role.…
Added 14 mins ago
GT
DevOps Engineer
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $80 to $90 CAD / hour
- Contract
…Databricks. It requires expertise in CI/CD, infrastructure as code, cloud security, networking, monitoring, and operational readiness. The engineer will lead standardization of…
Added 14 mins ago
TI
nCino Salesforce Tech Lead
Themesoft Inc.
Toronto, ON
- Contract
We are looking for an experienced nCino Tech Lead with strong hands-on expertise in nCino and Salesforce Financial Services Cloud (FSC). The ideal candidate will lead technical design and…
Added 14 mins ago
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Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
Support servers, backups, and cloud services (AWS, Azure) at higher levels, with attention to Canadian data residency requirements
Added 14 mins ago
GD
Senior Application Architect Manager
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
5+ years of experience in application architecture, development, and operational maintenance, with at least 2 years in a leadership or team lead capacity.
Added 29 mins ago
PV
Senior Manager - CRM & Lifecycle Marketing
Pet Valu
Markham, ON
- Full-time
Lead A/B testing and experimentation initiatives to optimize customer engagement and commercial outcomes.
Added 29 mins ago
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Lab Technician I (Contract)
Hoya
Winnipeg, MB
- Full-time
…facility! The Lab Technician is responsible to work with the team to produce quality edged and mounted work thru various stations, including tracing, tinting, layout, blocking, edging,…
Added 29 mins ago
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Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
Evaluate and manage technology vendors, cloud services, and partnerships.
Added 29 mins ago
TG
Senior Manager, Enterprise Risk Management
TMX Group
Toronto, ON
- $130,000 to $145,000 CAD / year
- Full-time
…organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing…
Added 29 mins ago
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Manager, Engineering - TD Data Platform
TD
Toronto, ON
- Full-time
We are looking for an experienced Engineering Leader to lead a team of Data Engineers and Technology Specialists supporting Branch Banking, Coach Ready and Loyalty. This role will provide…
Added 29 mins ago
AI
Data & Analytics leader
Apptoza Inc.
Toronto, ON
- Contract
…enterprise transformation programs across the Banking, Financial Services, and Insurance sector. This role brings together data strategy, analytics, AI, consulting, business development,…
Added 44 mins ago
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Lead Java Risk Developer
Citi
Mississauga, ON · Toronto, ON
- Full-time
The Lead Java Risk Developer is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology…
Added 44 mins ago
C
Consultant, Backend Developer
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC’s Direct Financial Services in Capital Markets. You’ll be at the heart of CIBC’s digital transformation, successfully delivering complex, enterprise-scale mobile…
Added 59 mins ago
Cyber/Technology Risk Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We are seeking a Senior IT Business Systems Analyst to join our high-performing team within the Information Security and Technology Risk portfolio. This role is pivotal in delivering…
Added 59 mins ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
Lead IAM operations supporting provisioning, deprovisioning, access modifications, directory services, MFA, SSO, CIAM and privileged access management.
Added 59 mins ago
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Microsoft 365 Administrator
SMARTFOX
Canada
- Full-time
Administer Microsoft 365 services: Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, and Defender
Added 59 mins ago
TI
nCino Tech Lead
Themesoft Inc.
Toronto, ON
- Contract
We are looking for an experienced nCino Tech Lead with strong hands-on expertise in nCino and Salesforce Financial Services Cloud (FSC). The ideal candidate will lead technical design and…
Added 1 hour ago
Event Marketing Specialist, Contract
Volkswagen AG
ON · Pickering, ON
Volkswagen Financial Services, a wholly-owned subsidiary of Volkswagen Group, is the trusted key to mobility for its brand partners. We are committed to supporting the Audi, Ducati, and…
Added 1 hour ago
Senior Quality Assurance Analyst
Mariner
NS
Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner…
Added 1 hour ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
Mariner innovates always and everywhere, turning novel ideas into practical solutions. From products and services to venture creation, we build better futures powered by people. We partner…
Added 1 hour ago
Member IT Services - Integration Technical Lead
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Lead the end-to-end design, development, testing, deployment, and support of integrations across Microsoft Dynamics 365, SAP, cloud services, business applications, and external partner…
Added 1 hour ago
A
Architecte solutions
Akkodis
Toronto, ON
- $160,000 to $190,000 CAD / year
- Full-time
…colleagues serve more than 100,000 organizations with the talent, HR services and cutting-edge technology they need to succeed in an ever-changing global economy. As a Fortune Global 500…
Added 1 hour ago
MM
Integration Technical Lead
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are currently recruiting for a Integration Technical Lead to support our Member IT Services team. The successful candidate can work from our Toronto or Burlington offices.
Added 1 hour ago
Junior Full stack Developer (Front End Focus)
Scotiabank
Toronto, ON
You’ll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise rather than acting as a centralized gatekeeper or operating within a narrow…

Long View Systems

Manager, Client Success

Toronto, ON, Canada

$106,400 - $139,650 a year

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Job details

Pay: $106,400 - $139,650 a year
Experience: 15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Posting language: English
Posted: Jun 10, 2026

Original job description

Long View. A career that helps you get more out of life.

A Long View career helps you get more out of life. We don’t just say it, we prove it. Every day. We’re proud of our reputation as one of North America’s most dynamic IT providers - and we’re even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you’ll see how our company’s core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 90% of Long View team members rated Long View as a good or great place to work!

Are you passionate about solving business needs with both people and technology? Do you want to work with a team that represents industry-leading capabilities supporting dynamic global organizations?

We are looking for a dynamic and results-focused Manager, Client Success for our Toronto branch who will oversee a key projects service delivery team to enable and ensure the success of highly strategic client projects! This is a stakeholder facing role and requires that you establish and manage processes at a high standard, drive the consulting team to achieve those expectations, and engage effectively with clients to understand and address their needs.

\nA Day in the Life:

People
Work with the service delivery team to ensure service delivery meets the expectations of our enterprise clients
Monitor, control and support service delivery ensuring systems, methodologies and procedures are in place and followed
Work with the recruitment team to create accurate job requirements and collaborate throughout the hiring process to achieve successful and high-quality hires
Ensure that new team members are properly on-boarded and role expectations are clearly understood
Remove barriers and roadblocks to help team members complete their work
Facilitate a constructive and supportive quarterly Career Life Planning (CLP) experience
Act as the owner of the change and escalation processes, ensuring high levels of performance, reporting accuracy and establishing delivery improvement activities when required

Business
Ensure accurate forecasting
Attention to and tracking of timesheets, vacation requests, and training
Consistent, effective reporting on your business
Manage your team’s utilization and work with the resource management team to meet current project resource demands and plan for future growth in client projects
Act as a Long View ambassador, working across the business to provide effective communication on IT matters and build relationships with other teams to ensure effective dialogue between departments
Drive solution innovation within your team aligned to client and market demands

Clients
Effective engagement with Account Teams to support client requirements
Point of escalation for clients
Establish and maintain strong relationships with key clients in order to understand their business and how to best support them

What You Bring:

15+ years of experience in a consulting or professional services environment, with 10 of those years being in a managerial role that included full financial accountability
Proven experience in leading IT professional services delivery: managed IT services, business transformation, security, and cloud adoption across all major public cloud providers
An understanding of Agile projects, enterprise architecture frameworks (TOGAF, Zachman)
Expertise to guide clients through ERP implementations (MS Dynamics 365), from analysis and design to deployment and ongoing improvement
Exceptional leadership with proven ability to lead large teams and the willingness to mentor junior staff
Strong financial acumen, with experience managing complex budgets in excess of $8MM annually
Passionate about customer satisfaction and service improvement

Why Work at Long View?

Great people and culture
Interesting work – Be part of exciting projects while accessing all the latest technologies
Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
Fun is one of our core values

$106,400 - $139,650 a year

Expected salary range plus 20% variable earnings

Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View’s mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know.

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More about this job

Responsibilities

The Manager, Client Success will oversee a key projects service delivery team to ensure the success of strategic client initiatives. This role involves managing processes, driving team performance, and engaging directly with clients to address their business needs.

Requirements

Candidates must have 15+ years of experience in a consulting or professional services environment, including 10 years in a managerial role with financial accountability. Proven expertise in IT service delivery, cloud adoption, and enterprise architecture frameworks is required.

Skills

IT professional services delivery
Financial accountability
Managed IT services
Business transformation
Security
Cloud adoption
Agile projects
Enterprise architecture
TOGAF
Zachman
ERP implementations
MS Dynamics 365
Leadership
Budget management
Customer satisfaction
Service improvement

Benefits

Flexible environment
Professional growth
Wellness support
Inclusive environment
Employee resource groups

Visa sponsorship

Not detected in the job text

Keywords

IT
Consulting
Professional Services
Managed Services
Cloud Adoption
Agile
TOGAF
Zachman
ERP
MS Dynamics 365
Financial Management
Budgeting
Service Delivery
Stakeholder Management
Leadership
Mentoring
Business Transformation
Security
Forecasting
Resource Management
Client Success
Project Management
Strategy
Communication
Innovation

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