Senior System Operator

Lonsdale Energy owns and operates the City of North Vancouver’s community energy system. The system provides service to over 125 buildings and over 25% of the municipality’s population. Lonsdale Energy strives to be an environmental leader as it transitions toward low-carbon energy sources while delivering reliable and competitively priced energy to customers. Through the City of North Vancouver, Lonsdale Energy has an exciting and challenging opportunity for a Senior System Operator to join their team.

The Senior System Operator is responsible for the safe, reliable, and efficient operation of the district energy utility and provides technical oversight, coordination, and operational leadership to System Operators. The role performs advanced operational and troubleshooting duties related to district energy production, distribution, and energy transfer systems while supporting regulatory compliance, preventative maintenance, emergency response, and optimization initiatives.

As Senior System Operator, you will:

Operations & System Oversight 

• Operate and optimize the district energy system, including boilers, heat pumps, chillers, pumps, heat exchangers, thermal storage, and controls.
• Monitor SCADA/BMS systems, respond to alarms and faults, and analyze performance to improve efficiency, reliability, and service continuity.
• Coordinate operations across multiple facilities and distribution assets.

Leadership & Maintenance

• Provide day-to-day technical guidance to System Operators, assign priorities, review operational documentation, and support training and competency development.
• Coordinate shutdowns, outages, maintenance, and commissioning activities with maintenance teams, contractors, and engineering personnel.

Safety, Compliance & Planning

• Ensure compliance with technical, environmental, and safety requirements and support emergency response and incident investigations.
• Develop and maintain SOPs, operational documentation, reports, and recommendations.
• Provide operational input into capital projects, asset management, lifecycle planning, and system improvements.

Decision Making

• Exercise independent judgment in operational decisions, including authorizing adjustments during abnormal or emergency conditions.
• Escalate significant safety, operational, and service risks and provide technical recommendations that influence policies and procedures.

We offer an attractive remuneration and benefits package for this exempt position, including a compressed work schedule. The salary range is $93,060 to $109,440 annually.

If you are passionate about making the City of North Vancouver an even greater place to live, work and play, apply online through the Career Portal at www.cnv.org by Sunday, November 29, 2026.

For more information, visit: https://www.cnv.org/city-hall/careers