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Added 15 hours ago
Senior Data Engineer, Temporary
Aviso
Toronto, ON
Temporary
We're looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 2 days ago
Production Support Engineer (Salesforce)
Capgemini
Toronto, ON
Provide production support for a portfolio of Client Technology and Global Investment Banking applications (Salesforce, Dealogic, Capital IQ, etc.), ensuring stability, automation, and…
Added 3 days ago
Lead QA Engineer
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Toronto, ON
Full-time
The successful candidate will work closely with Emerging Payments development teams, architects, DevOps teams, Product Owners, and technology partners to improve engineering efficiency,…
Added 3 days ago
Senior Data Platform Engineer
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We are looking for a Senior Data Platform Engineer to help an enterprise client evolve its data platform. The environment runs on AWS and includes Snowflake, Matillion and Salesforce. The…
Added 3 days ago
Senior Data Platform Engineer
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Middle/Senior Forward Deployed Engineer (Python, AI)
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R_1508495 Software Engineer III (Salesforce Loyalty Management Technical Lead)
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The Software Engineer III (Salesforce Loyalty Management Technical Lead) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall…
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Software Engineer II (Salesforce Loyalty Management Developer)
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Added 5 days ago
Staff DevOps Developer
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…services, customer success, and internal knowledge. As the Staff DevOps Developer on this initiative, you will own the platform and integration layer that the entire system runs on. You…
Added 5 days ago
Java Playwright Automation Engineer (Retirement/Pension Domain)
Cognizant
Toronto, ON
$80,000 to $110,000 CAD / year
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We are seeking a Java Playwright Automation Engineer with strong experience in Group Retirement and Wealth Management platforms. In this role, you will build and own the automated…
Added 5 days ago
Software Developer - Amdocs Clarify CRM/Java
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Our client is seeking a contract based Software Engineer with a focus on Amdocs Clarify CRM. The ideal candidate brings strong Java, Spring Boot, Oracle, API and full-stack development…
Added 6 days ago
Senior Mulesoft Software Engineer
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Toronto, ON · Waterloo, ON
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…enterprise integration solutions. As a Senior MuleSoft Software Engineer, you will design, develop, and support scalable, secure, and resilient integration platforms that connect enterprise…
Added 14 days ago
Lead QA Engineer
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The successful candidate will work closely with Emerging Payments development teams, architects, DevOps teams, Product Owners, and technology partners to improve engineering efficiency,…
Added 10 days ago
Senior Software Engineer (Front End / Integration), Hospitality Operations Technology
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Added 10 days ago
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Halifax, NS
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Job Title: QA Engineer- Salesforce Marketing Cloud (SFMC)
Added 1 month ago
Senior Data Engineer, Temporary
Aviso
Toronto, ON
Temporary
We're looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 10 days ago
Senior Data Engineer, Temporary
Aviso Wealth
Remote, Canada
Temporary · Remote
We’re looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 10 days ago
Senior Data Engineer, Temporary
Aviso Wealth
Remote, Canada
Temporary · Remote
We’re looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 11 days ago
Presales Solutions Architect
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Toronto, ON
Full-time
Added 11 days ago
CRM QA Engineer
Lontours Canada Limited
Toronto, ON
$80,000 to $102,000 CAD / year
Full-time
The CRM Quality Assurance Engineer is responsible for planning, designing, and executing both automated and manual testing to ensure the quality, reliability, and performance of CRM…
Added 19 days ago
AWS Cloud Engineer
ThoughtStorm
Toronto, ON
Contract
Knowledge of Gitlab or other DevOps tools and CI/CD integration.
Added 24 days ago
Middle/Senior Forward Deployed Engineer (Python, AI)
Exadel
Canada
Enterprise systems such as Jira, Azure DevOps, ServiceNow, Salesforce, or SAP.
Added 25 days ago
Senior Developer, ServiceNow CSM - EN 395
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 25 days ago
Senior Developer, ServiceNow CSM - EN 395
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 25 days ago
Senior Developer, ServiceNow CSM - EN 395
Export Development Canada | Exportation et développement Canada
Calgary, AB
$96,557 to $128,743 CAD / year
Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Lontours Canada Limited

CRM QA Engineer

Toronto, ON, Canada

Pay: $80,000 to $102,000 CAD / year
Job type: Full-time
Experience: 3+ years of quality assurance experience, with at least 1–2 years focused on CRM platforms – specifically Dynamics 365
Posting language: English
Posted: Sep 16, 2026

Apply About employer

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Original job description

ABOUT GLOBUS FAMILY OF BRANDS

With 95+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 70 countries on six continents across the globe. With equal measures vision and hard work; team collaboration and commitment; adaptability, honesty, and integrity as well as a genuine love for all-things-travel, the Globus family of brands – a leader in international travel – now offers unparalleled, perfectly planned tours; inventive, inspiring cruises and modern, independent vacation packages to millions of travelers.

Travel and/or in-office presence may be required at times. Generous benefit package including travel benefits and retirement.

THE DEPARTMENT

The following teams make up the Technology department: Business Analysis and Quality Assurance, Applications Development, Applications Support, Enterprise Value Delivery and Engineering. The group identifies and develops technological strategies that support GVI’s business goals and objectives to ensure internal and external partners are provided with stable systems. These include: all desktop, network, phone and email systems, applications (reservations and operations systems), websites, and Internet access.

THE POSITION

The CRM Quality Assurance Engineer is responsible for planning, designing, and executing both automated and manual testing to ensure the quality, reliability, and performance of CRM platforms and integrations that support sales, marketing, service, and operational teams. This role works closely with Product Owners, Business Analysts, Developers, and business stakeholders to validate CRM functionality against business requirements and ensure solutions meet quality standards before release to production. The CRM Quality Assurance Engineer plays a critical role in ensuring that customer data, workflows, integrations, and reporting within CRM systems are accurate, secure, scalable, and aligned with business needs. The CRM QA Engineer is responsible for the following results:

Test Plan Development

Develop, coordinate, and execute comprehensive test plans for CRM applications, enhancements, and integrations across environments
Create detailed test cases, scenarios, and test data validating CRM functionality including lead management, opportunity lifecycle, customer data management, workflows, automations, and reporting
Design and maintain automated and reusable test scripts for CRM user interfaces, APIs, and system integrations
Validate CRM configurations such as rules, workflows, validations, permissions, and data models
Collaborate with Business Analysts and stakeholders to ensure test coverage aligns with functional and technical requirements
Document QA activities, test results, and defects to support audits, compliance, and release readiness
Establish testing protocols for CRM releases, upgrades, and third‑party integrations

Delivery

Identify, log, analyze, and track defects related to CRM functionality, data integrity, integrations, and user experience using incident tracking tools
Perform functional, regression, integration, and data validation testing across CRM environments
Validate data synchronization between CRM platforms and downstream/upstream systems (e.g., marketing automation, ERP, finance, reporting platforms)
Ensure CRM solutions meet quality, performance, security, and usability standards
Continuously improve QA processes, automation coverage, and testing tools used in CRM delivery
Support UAT cycles and partner with business stakeholders to validate CRM solutions prior to production deployment
Assist with documentation related to CRM functionality, testing procedures, and user guidance

Relationships

Build strong, trust‑based relationships with developers, product teams, and business stakeholders
Act as a quality advocate for CRM solutions across the organization
Collaborate with users to understand real‑world CRM usage and anticipate risk areas
Communicate clearly and effectively on defects, testing outcomes, risks, and readiness
Promote a customer‑centric mindset in CRM design and delivery
Contribute actively to a collaborative, solution‑oriented QA team
Cross‑train and provide backup support for other QA team members as needed

EDUCATION

The preferred candidate will hold a bachelor’s degree in Computer Science, Information Systems

; or three to five years’ related experience and/or training; or equivalent combination of education and experience.

EXPERIENCE PREFERRED

The preferred candidate has noteworthy experience in the following areas:

3+ years of quality assurance experience, with at least 1–2 years focused on CRM platforms – specifically Dynamics 365
Experience testing CRM systems such as Salesforce, Microsoft Dynamics, HubSpot, or comparable enterprise CRM solutions
Experience validating CRM workflows, automations, data models, reports, dashboards, and security models
Hands‑on experience with API testing and data validation
Experience with web technologies (JavaScript, HTML, CSS)
Experience with test automation tools (e.g., TestComplete, Playwright, Selenium, ReadyAPI, Postman)
Experience with scripting or programming languages such as Java, Python, or JavaScript
Database experience with Oracle, SQL Server, or similar relational databases
Familiarity with CI/CD and DevOps practices in a QA or release environment

Apply About employer

More about this job

Responsibilities

The CRM Quality Assurance Engineer is responsible for planning, designing, and executing automated and manual tests to ensure the reliability and performance of CRM platforms. This role collaborates with cross-functional teams to validate CRM functionality, data integrity, and integrations against business requirements.

Requirements

The candidate should hold a bachelor's degree in Computer Science or Information Systems, or possess three to five years of related experience. Proficiency in CRM platforms like Dynamics 365, API testing, and test automation tools is highly preferred.

Skills

CRM
Quality Assurance
Test Automation
Dynamics 365
API Testing
Data Validation
SQL
JavaScript
Python
Java
TestComplete
Playwright
Selenium
Postman
CI/CD
DevOps

Benefits

Travel benefits
Retirement

Visa sponsorship

Not detected in the job text

Keywords

CRM
Quality Assurance
Dynamics 365
Salesforce
HubSpot
Test Automation
API Testing
Data Integrity
SQL
JavaScript
Python
Java
TestComplete
Playwright
Selenium
Postman
CI/CD
DevOps
Regression Testing
User Acceptance Testing
Lead Management
Workflow Automation
Data Modeling
Software Testing
Integration Testing

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