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Lookout Housing and Health

Program Support Worker

Surrey, BC, Canada

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement) · Internship

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Job details

Pay: $33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)
Job type: Internship
Apply by: Nov 28, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

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Date: Oct 29, 2026

Location: Surrey, BC, CA

Company: Lookout Housing and Health Society

Employment Status

Casual

Header

We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca

Location

Grosvenor CLBC

Days and Hours of work

7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays 

Shifts are 7.5 hours in length  

Days of rest shall be consecutive. Schedule may change with two weeks’ notice 

Probationary/qualifying period will be 488 hours with mid and end point reviews

Salary

$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Program Support Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing Resource that meets the mental, developmental and/or physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the Resource of the guests.

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

Will participate in tenant intakes, and provide support services and assessments
Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
Complete required paperwork and maintain statistical and evaluative data
Assist with volunteers and practicum students on site
Some external work is likely to occur; use of an automobile may, at times, be useful
Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting
Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

Diploma in Community Social Services
Minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
Familiarity with community resources, particularly addiction, mental health, and harm reduction
Must have current Occupational First Aid Level 1 Certificate
Must have Class 5 driver's License, Drivers Abstract and Business Insurance
Crisis Intervention Skills Training is an asset
Ability to work independently or in a team setting
Strong ability to manage stress and organize workload
Excellent communication, writing, documentation, and organizational skills
Ability to understand and maintain clientele/worker boundaries
Ability to work with disadvantaged and challenging adults in a diverse environment
Quick learner and self-motivated
Strong physical and mental ability to perform work tasks and operate job related equipment
A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
Criminal Record Clearance for the Vulnerable Sector

Closing Date

Applications will be accepted until November 29, 2026 at 5:00 pm

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.

“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.

ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.

c. BCGEU

Apply now »

Apply About employer

More about this job

Responsibilities

Conduct tenant intakes and assessments, identify challenges, develop service plans, provide crisis intervention, and support tenants with basic needs and daily living activities. Administer finances and medication, maintain required records and data, assist volunteers and practicum students, and contribute to workplace health and safety.

Requirements

Requires a Community Social Services diploma, or at least Grade 12 education plus two years of recent related experience or an equivalent combination of education, training, and experience. Applicants must have Occupational First Aid Level 1, a Class 5 driver's licence, a driver's abstract and business insurance, and vulnerable-sector criminal record clearance; community resource familiarity is required, while crisis intervention training is an asset.

Skills

Tenant Intake and Assessment
Service Planning
Crisis Intervention
Medication Administration
Financial Administration
Activities of Daily Living Support
Documentation and Record-Keeping
Community Resource Knowledge
Addiction and Mental Health Support
Harm Reduction
Communication
Workload Organization
Stress Management
Client Boundaries
Teamwork
Health and Safety Compliance

Visa sponsorship

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Keywords

Community Social Services
Tenant Intake
Assessments
Service Plans
Crisis Intervention
Medication Administration
Financial Administration
Activities of Daily Living
Addiction
Mental Health
Harm Reduction
Community Resources
Occupational First Aid Level 1
Class 5 Driver's Licence
Driver's Abstract
Business Insurance
Crisis Intervention Skills Training
Vulnerable-Sector Criminal Record Clearance
Health and Safety
Respirator Fit Testing
Documentation
Statistical Data
Client Boundaries
Volunteer Support
Practicum Student Support

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