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Loomis Express

Operations Supervisor

Moncton, NB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

From deliveries to the Alaskan Gold Rush in 1905 through armoured cars to ground and courier service, the Loomis brand has a long history of providing Canadian clients with high quality domestic service.

Owned by TFI International, Loomis Express contributes to their annual operating revenue of over 5 billion dollars. As a national provider in the Courier sector, Loomis works in synergy with other TFI companies to provide excellent product delivery and client service.

We are currently looking for an Operations Supervisor to join our Moncton, NB team. The Supervisor provides “hands-on” proactive management of the employees and Owner Operators engaged in the daily handling of packages and freight within prescribed policies and time frames. This Supervisor role currently manages Owner Operator, hourly warehouse/customer service staff as well as third party pick-up & delivery routes on a daily basis.

DUTIES & RESPONSIBILITIES:

Establishes/implements productivity, quality and cost measurements & strategies to achieve desired operational results.
Ensures timely and accurate distribution of inbound and/or outgoing freight daily, in accordance with established standards and procedures.
Ensures sufficient staff resources, materials and supplies on hand at all times.
Ensures warehouse is organized and set up for next shift.
Maintains equipment, in safe, efficient operating condition at all times.
Establishes/maintains a proactive safety program in compliance with legislative requirements and the collective agreement.
Investigates employee concerns, prepares written replies and liaisons with the Manager, Employee Relations & Area Manager re: final responses.
Identifies/tracks/adjusts operation to meet delivery and pick up standards by auditing & measuring productivity (KPI).
Addresses Customer complaints in a professional, expedient manner.
Ensure targets are met daily with respect to productivity and service levels.
Ensure compliance with company policy and procedures are met by staff.
Improve/reduce operational costs.
Performs other duties as assigned.

QUALIFICATIONS:

Warehouse and or delivery operations experience in courier or related industry.
Working experience with scheduling and meeting deadlines and solving problems.
Proven ability to work through employees, training, and process/policy to attain goals.
Ability to thrive and work effectively in a fast paced and sometimes hectic work environment.
Excellent interpersonal skills.
Proven communication skills - written & oral.
PC skills (Basic Word processing & spreadsheet).
Demonstrated drive, initiative & flexibility to ensure task completion.
Manage multiple activities/deadlines/reports.
Flexible hours.

To Apply:

Interested candidates are invited to submit their cover letter and resume to pkhullar@canpar.com

We would like to thank all applicants in advance for their interest, however only those who meet the above qualifications will be contacted.

Loomis Express is committed to Employment Equity and encourages applications from all qualified women and men, including aboriginal peoples, persons with disabilities and visible minorities.

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More about this job

Responsibilities

Supervise Owner Operators, warehouse and customer service staff, and third-party pickup and delivery routes to ensure freight is handled and distributed accurately and on time. Monitor productivity, service levels, safety, staffing, equipment, and costs while addressing employee concerns and customer complaints.

Requirements

Candidates should have warehouse or delivery operations experience, preferably in the courier or a related industry, and experience with scheduling, deadlines, and problem-solving. They should be effective at training and leading employees, communicating clearly, using basic word-processing and spreadsheet tools, and managing multiple priorities in a fast-paced environment.

Skills

Warehouse Operations
Courier Operations
Delivery Operations
Scheduling
Deadline Management
Problem-Solving
Employee Supervision
Training
Productivity Measurement
KPI Auditing
Safety Compliance
Customer Complaint Resolution
Cost Reduction
Written Communication
Oral Communication
Microsoft Word and Spreadsheets

Visa sponsorship

Not detected in the job text

Hiring contact email

pkhullar@canpar.com

Keywords

Courier
Freight
Warehouse Operations
Delivery Operations
Owner Operators
Third-Party Pickup and Delivery
Productivity
Quality
Cost Management
Inbound Freight
Outbound Freight
Scheduling
Deadlines
Key Performance Indicators
Safety Program
Legislative Compliance
Collective Agreement
Employee Relations
Customer Service
Customer Complaints
Service Levels
Operational Costs
Microsoft Word
Spreadsheets
Transportation
Logistics
Supply Chain

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