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LOOP Industrial Equipment Ltd.

Inside Sales Representative

Hamilton, ON, Canada
Greater Hamilton (Burlington) Metropolitan Area, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description LOOP Industrial Equipment Ltd. is an executive office company headquartered at 89 King St West, in Dundas, Ontario. The company operates in the industrial equipment sector, supporting a range of commercial and industrial clients. Team members work closely with customers and partners to provide reliable equipment solutions and responsive service. LOOP Industrial Equipment Ltd. offers a professional environment where employees can contribute to the company’s growth and build long-term customer relationships.

Role Description The Inside Sales Representative is a full-time, on-site role based in the Greater Hamilton (Burlington) Metropolitan Area. This role focuses on managing inbound and outbound sales activities, qualifying leads, and developing opportunities within assigned accounts. Day-to-day responsibilities include responding to customer inquiries, preparing quotations, following up on proposals, and maintaining accurate records in the CRM system. The Inside Sales Representative works closely with the sales and operations teams to ensure timely order processing, coordinate delivery details, and resolve customer issues. The role also involves nurturing relationships with existing customers, identifying upsell and cross-sell opportunities, and contributing to sales targets and overall revenue growth.

Qualifications

Demonstrated Inside Sales experience, including handling inbound and outbound calls and managing sales pipelines.
Strong Customer Service and Customer Satisfaction skills, with the ability to build trust and maintain long-term relationships.
Proven Lead Generation capabilities, including prospecting, qualification, and follow-up activities.
Account Management experience, including maintaining account records, understanding client needs, and supporting repeat business.
Effective verbal and written communication skills, with strong negotiation and presentation abilities.
Comfort using CRM and basic office software (e.g., CRM platforms, spreadsheets, email tools).
Ability to work on-site, collaborate with cross-functional teams, and manage multiple priorities in a fast-paced environment.
Previous experience in industrial equipment, manufacturing, or B2B sales is an asset; post-secondary education in business or a related field is beneficial.

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More about this job

Responsibilities

Manage inbound and outbound sales activities, qualify leads, develop assigned accounts, respond to inquiries, prepare quotations, and follow up on proposals while maintaining accurate CRM records. Coordinate with sales and operations on order processing, deliveries, and customer issues; nurture customer relationships, identify upsell and cross-sell opportunities, and contribute to revenue targets.

Requirements

Demonstrated inside sales experience, including managing calls and sales pipelines, along with customer service, lead generation, and account management capabilities. Strong communication, negotiation, and presentation skills, comfort with CRM and office software, and the ability to collaborate on-site and manage competing priorities are required; industrial equipment, manufacturing, or B2B sales experience and post-secondary business education are beneficial.

Skills

Inside Sales
Customer Service
Customer Satisfaction
Lead Generation
Prospecting
Lead Qualification
Account Management
Sales Pipeline Management
Negotiation
Presentation
Verbal Communication
Written Communication
CRM
Quotation Preparation
Upselling and Cross-Selling
Order Processing

Visa sponsorship

Not detected in the job text

Keywords

Inside Sales
Inbound Sales
Outbound Sales
Lead Generation
Prospecting
Lead Qualification
Sales Pipeline
Account Management
Customer Service
Customer Satisfaction
CRM
Quotations
Proposal Follow-Up
Order Processing
Delivery Coordination
Upselling
Cross-Selling
Revenue Growth
Industrial Equipment
Manufacturing
B2B Sales
Spreadsheets
Email Tools
Negotiation
Presentation

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