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Added 3 mins ago
Senior Project Manager - Retail, Commercial & Workplace Projects
Turner & Townsend
Toronto, ON
Full-time
As a Senior Project Manager (SPM), you will lead the successful delivery of commercial, retail, and office workplace fit-out projects from feasibility through close-out. You will oversee…
Added 3 mins ago
Senior Cost Consultant - M&E
Turner & Townsend
Ottawa, ON
Full-time
Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 3 mins ago
Deal Desk Sr. Manager
Atlas HXM
Canada
The Deal Desk Sr Manager owns the operational, analytical, and process behind Atlas's deal solutioning. Reporting to the VP, Growth, you'll own pricing execution, solutioning live deals,…
Added 17 mins ago
Bilingual Senior Manager, Customer Success Services
Compugen Inc
Gatineau, QC
Full-time
The Senior Manager, Customer Success is responsible for driving customer value realization, retention, renewal success, and growth across a portfolio of strategic accounts. The role leads…
Added 17 mins ago
Plant Manager
ATS Corporation
Montreal, QC
Full-time
Rattaché(e) directement au président du groupe Paxiom, le/la directeur(trice) d’usine est le/la responsable senior du site, chargé(e) de la performance globale, de la culture d’entreprise…
Added 17 mins ago
Recruitment Lead
ATCO Structures
Calgary, AB
Full-time
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys partnering with senior stakeholders, and is passionate about recruitment and building…
Added 47 mins ago
Product Manager
Axelon Services Corporation
Montreal, QC
$68.97 USD / hour
Other
Experience Level: Level 3 (senior): Minimum 5 years
Added 47 mins ago
Project Manager – Cloud Migration (AWS)
Procom
Toronto, ON
Contract
Seeking a hands-on, senior Project Manager to lead end-to-end delivery of cloud migration initiatives. This role involves managing full Project Management Life Cycle (PMLC) projects,…
Added 48 mins ago
Operations/Construction Manager 1
Kiewit
Oakville, ON
The Operations/Construction Manager acts as a key leader accountable for the comprehensive oversight of major industrial construction initiatives. This role ensures that all projects are…
Added 48 mins ago
Senior Audit Manager, Compliance Audit
Scotiabank
Toronto, ON
The Senior Audit Manager assists in leading internal audit activities for Global Compliance Audit in support of the Audit Department in executing on its global mandate, ensuring business…
Added 48 mins ago
Senior Manager Business Transformation, Performance Enablement - Toronto, ON
Scotiabank
Toronto, ON
Reporting to senior management the progress and escalating issues with recommendations and solutions to consider.
Added 48 mins ago
Manager, Learning and Development
Scotiabank
Toronto, ON
Responsible for supporting the development, management and delivery of Private Banking learning programs and changes across all delivery modalities including, but not limited to, virtual…
Added 48 mins ago
Product Manager
Stelumar Advanced Manufacturing Inc.
Canada
Full-time
The Product Manager will help develop and advance Stelumar’s portfolio of housing and building solutions. Working across design, engineering, manufacturing, construction, and commercial…
Added 48 mins ago
Pension and Benefit Actuarial Services - Manager - Montreal
EY
Montreal, QC · Quebec, QC
As a Manager in our Pension Actuarial practice, you'll lead actuarial and advisory engagements across pension valuations, audit support, transaction due diligence and broader pension and…
Added 1 hour ago
Manager, Rapid Transit Program Delivery
Metrolinx
Toronto, ON
Full-time
Our Capital Projects Group (CPG) Rapid Transit (RT) Program Delivery Group is looking for a Manager (Contract) to provide comprehensive program management services associated with the…
Added 1 hour ago
Senior Manager, VAS Product Innovation & Delivery Operations
TalentMinded
Toronto, ON
Full-time
Our client, a commercial real estate technology organization, is seeking a strategic and highly organized Senior Manager, VAS Product Innovation & Delivery Operations who thrives at the…
Added 1 hour ago
Enterprise Sales Manager / Gestionnaire de vente entreprise
Hewlett Packard Enterprise
Montreal, QC
Full-time
As a Enterprise Sales Manager you will manage a sales team across eastern Canada. You will report into the VP Enterprise sales and will apply your expert subject matter knowledge to manage…
Added 1 hour ago
Senior Translator-Revisor
Global Technical Talent, an Inc. 5000 Company
Montreal, QC
$57 to $70 CAD / hour
Contract
Reporting to the Associate Manager of Translation Services, you will translate and revise texts translated internally or externally (from English into French) in all businesses of the…
Added 1 hour ago
National Account Manager
Solina Canada
Toronto, ON
$110,000 to $120,000 CAD / year
Full-time
We are looking for a National Account Manager to own and grow a strategic portfolio of major Canadian Quick Service Restaurant (QSR) and Full Service Restaurant (FSR) customers.
Added 1 hour ago
Hotel General Manager (Sales oriented) – for a Full-Service City Center luxury boutique Hotel in VANCOUVER
Renard International Hospitality Search Consultants
Vancouver, BC
Full-time
This is an opportunity to join a hotel where the General Manager can have a meaningful influence on the property's commercial performance, culture, guest experience, and future growth.
Added 1 hour ago
Manager, Creative Services
TD
Toronto, ON
Full-time
…consideration. The team consists of subject matter experts with commercial acumen who provide strategic advice, expert creative guidance, proficient project management and flawless…
Added 1 hour ago
MANAGER, SECURITY & DISBURSEMENT - Western Canada
BDC
AB · BC · Winnipeg, MB · Saskatoon, SK · Vancouver, BC · Kelowna, BC · Calgary, AB
Full-time
The Manager, Security and Disbursement, is responsible for ensuring that all due diligence and verifications are completed prior to the disbursement of loans. The Manager works on files…
Added 1 hour ago
Senior Product Manager (HYBRID)
McCormick & Company
Mississauga, ON
The Senior Product Manager is responsible for leading the Club House Straight fill and Blended spices portfolio to deliver profitable growth through annual business planning,…
Added 2 hours ago
Plant Manager
ATS Automation
Montreal, QC
Rattaché(e) directement au président du groupe Paxiom, le/la directeur(trice) d’usine est le/la responsable senior du site, chargé(e) de la performance globale, de la culture d’entreprise…
Added 2 hours ago
Director of Operations
Tire and Rubber Association of Canada
Toronto, ON · Etobicoke, ON
Full-time
Work alongside the President & CEO, and Manager, Communications to assist in the management and execution of proactive communications plans and strategies to enhance Association’s brand…

Loopio Inc.

Senior Account Manager

Remote, Canada

Pay: $133,000 to $160,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in a Strategic Account Executive, Account Manager or similar role, preferably in B2B SaaS
Posting language: English
Posted: Sep 23, 2026

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Original job description

Take your career to new heights with Loopio! 🚀✨

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

Loopio is looking for an experienced results-driven, relationship-focused, and process-oriented individual who wants to take their account management to the next level! In this role, you will own the commercial relationship on a portfolio of our existing accounts to focus on driving value and developing deep relationships that will maximize renewal and expansion potentials. You will be partnering closely with our Customer Success Managers, who drive customer adoption, to support renewal discussions and identify strategic expansion opportunities within the Loopio customer base across multiple industry verticals.

You’ll also be joining a rapid-growth company, with endless opportunities to accelerate your career! Are you ready for your next adventure?

Note: This is an existing vacancy on the team

What You’ll Be Doing

Leading end-to-end conversations around Renewal negotiations and Expansion opportunities with your mixed portfolio of Mid-Market & Enterprise customers
Build meaningful relationships with Loopio customers at all levels through engaging emails, phone calls, video and in-person meetings
Map customer organization and develop strategies to increase customer engagement at all levels and identify opportunities including strategic account mapping of your customers in partnership with the CS team
Partner closely with Customer Success Managers to understand customer adoption of Loopio, develop thoughtful pricing strategies, and identify expansion opportunities
Negotiate contract terms and pricing with guidance from relevant internal departments and management
Respond to customer requests for subscriptions and other upgrades outside of their renewal process and provide a high level of service that allows our customers to maximize their success
Present to key stakeholders and executives the value of expanding Loopio’s usage within their organization
Conduct discoveries and online demonstrations of the Loopio platform to additional user groups that may be interested in expanding their Loopio usage
Build engaging “playbooks,” email templates, and meeting frameworks to help support the growth and success of your accounts
Leverage engagement and product data through our Customer Health Score framework and other tools to understand where customer growth opportunities exist and proactively flag risk
Develop creative strategies to increase customer engagement, drive growth, create more relationships within each customer account, and produce Loopio advocates
Conduct regular market research to maintain an updated knowledge of consumers' needs and competitors' activities
Generate pipeline through prospecting and outbounding activities, and partner with Growth Business Development Representative for pipeline creation
Report and maintain an accurate forecast on a monthly/quarterly basis; manage renewal and expansion forecasting meetings and collaboration activities for designated account portfolio
Maintain and update account information in Salesforce; close renewals and expansions in a timely manner and keep track of any contract updates and renewals
License Management - monitor consumption and usage in line with contractual entitlements and identify opportunities for expansion/upsell
Work with and maintain relationships with the various teams at Loopio - Product and Development, Marketing, Sales, CS Teams to communicate customer feedback and priorities
Distill and present insights to our internal teams, including our Senior Leadership Team, on key learnings from working closely with our Enterprise organizations
Occasional travel to support Loopio events or on-site customer meetings. Estimated travel frequency outside of Canada is infrequent.

What You’ll Bring to the Team

3+ years of experience in a Strategic Account Executive, Account Manager or similar role, preferably in B2B SaaS
Experience growing and maintaining relationships with named accounts, which include Global Banks and Fortune 500, globally distributed organizations
Proven track record of developing sales opportunities and managing complex deal cycles
Experience embedding themselves into key accounts, acting as an extension of the customer’s team to drive meaningful business outcomes that support account expansion
Ability to develop relationships with senior leaders and C-level executives
Excellent ability to build cross-functional relationships and a team player
Exceptionally analytical and a keen ability to derive insights from data and reporting
Highly organized; your calendar reminders have calendar reminders
Highly effective communicator, you will be speaking with existing Loopio customers and presenting our solution to broader groups
Highly strategic; you like to understand the big picture, and new ways to drive forward high-level organizational goals
Experience using a dynamic sales tech stack

Where You’ll Work

For this specific role, we are only looking for candidates based in the Greater Toronto Area. This ensures optimal timezone overlap with our customers located in other regions.
Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).

The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday
We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ♥️ Working at Loopio

Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support!
We’re an AI-forward company and weWe encourage experimentation and innovative thinking, especially when it comes to leveraging AI & Automation to drive business impact.
You’ll receive structured sales onboarding created by our Revenue Enablement team during your ramp period to ensure you are set up for success.
We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio.
We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description - particularly members of underrepresented groups.

Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment 👩🏻‍💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.

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More about this job

Responsibilities

You will manage a portfolio of Mid-Market and Enterprise accounts to drive renewals, expansion opportunities, and long-term customer value. This involves partnering with Customer Success Managers to map organizations, negotiate contracts, and present strategic growth plans to key stakeholders.

Requirements

Candidates must have 3+ years of experience in a Strategic Account Executive or Account Manager role, preferably within a B2B SaaS environment. You should possess a proven track record of managing complex deal cycles and building relationships with senior leaders at large-scale organizations.

Skills

Account management
SaaS
Renewal negotiations
Strategic account mapping
Pricing strategies
Contract negotiation
Salesforce
Data analysis
Relationship building
Customer success
Forecasting
Prospecting
Market research
Communication
Cross-functional collaboration
Strategic planning

Benefits

Health and wellness benefits
Equity
Commission
Professional mastery allowance
MacBook laptop
Phone and internet subsidy
Work-from-home budget

Remote locations

Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Remote locations (standardized)

Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
B2B
Salesforce
Customer Success
Renewal
Expansion
Enterprise
Mid-Market
Contract Negotiation
Strategic Account Mapping
Forecasting
Prospecting
Market Research
Data Analysis
Customer Health Score
Pricing Strategy
Remote-first
Fortune 500
Global Banks
AI
Automation
Pipeline Generation
Stakeholder Management
Cross-functional
Revenue Enablement
Customer Advocacy
Subscription Management
Business Development
Strategic Planning

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