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Added 1 hour ago
Senior Compliance Officer
Raymond James Ltd.
Toronto, ON
Full-time
As a Senior Compliance Officer, you will play an important role in ensuring the firm's adherence to industry regulations and internal policies. Your primary responsibility will be…
Added 1 hour ago
Director, Total Rewards
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Moncton, NB · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Manage third-party compensation and benefit suppliers, vendors and consultants to ensure service quality, program effectiveness and value for investment.
Added 3 hours ago
Field Technical Service Representative (Full Time Seasonal)
Best Buy Canada
Ottawa, ON
Full-time
You’ll love it here! We are hiring immediately for a field technical service representative, which at Best Buy we call a field service agent.
Added 4 hours ago
LR259591 - Walk in Service Development Manager
NHS Scotland
Richmond, BC
Contract
Walk‑In Services give people fast, same‑day access to urgent care without needing an appointment. As part of our Senior Management Team, you will play a key role in driving service…
Added 4 hours ago
Senior Engineer
Government of Manitoba
Winnipeg, MB
Full-time
The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities,…
Added 4 hours ago
Senior Account Manager
Loopio Inc.
Remote, Canada
$133,000 to $160,000 CAD / year
Full-time · Remote
Respond to customer requests for subscriptions and other upgrades outside of their renewal process and provide a high level of service that allows our customers to maximize their success
Added 5 hours ago
Client Budget Manager
Flywheel
Toronto, ON
Full-time
Liaise with clients at a senior level on day-to-day basis
Added 5 hours ago
Business Development Representative
SFC Energy North America
Ottawa, ON
Full-time
…where they work best. We learn how to integrate, optimize and service them. That way, we know our clients get the right products, ready to work, every…
Added 5 hours ago
Real Estate Development - Senior Designer/Designer, Low Voltage Systems
Aritzia
Vancouver, BC
Full-time
As the Senior Designer / Designer, Low Voltage Systems, you will play a critical role in designing and integrating the low-voltage systems that power our retail spaces, support our…
Added 6 hours ago
Fractional Sales Consultant
Kablamo
Toronto, ON
Part-time
…most commonly structured as a Fractional Sales Development Representative (prospecting and booking meetings) or a Sales Executive (full-cycle sales from prospecting through…
Added 6 hours ago
Real Estate Development - Senior Designer/Designer, Low Voltage Systems
Aritzia
Vancouver, BC
Full-time
As the Senior Designer / Designer, Low Voltage Systems, you will play a critical role in designing and integrating the low-voltage systems that power our retail spaces, support our…
Added 6 hours ago
Senior Service Representative, Global Trade Operations
BMO
Toronto, ON · YNG
Full-time
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Added 6 hours ago
Store Technical Service Representative (Full Time)
Best Buy Canada
Victoria, BC
Full-time
You’ll love it here! We are hiring immediately for a store technical service representative, which we call an in-store service agent. In this role, you will provide technical support to…
Added 6 hours ago
Représentant / représentante de territoire
BMR
Montreal, QC
Full-time
The Dealer Services Department is looking for a key person to join its team. Reporting to the Senior Director, Dealer Services, the primary role of the Territory Representative consists of…
Added 6 hours ago
Représentant / représentante de territoire
BMR
ON · Ottawa, Ontario
Full-time
The Dealer Services Department is looking for a key person to join its team. Reporting to the Senior Director, Dealer Services, the primary role of the Territory Representative consists of…
Added 7 hours ago
Repair Development Engineer
FTAI Aviation LLC
Montreal, QC
Full-time
Provide the technical inputs - expected yield, cost, cycle time and service life - used to prioritize the repair development pipeline.
Added 7 hours ago
Senior Engineer, Renewable Energy Programs (13687)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$115,570 to $144,526.2 CAD / year
Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…
Added 7 hours ago
Project Manager, Eastern Canada
Choice Properties
Toronto, ON
Full-time
…projects throughout ON and Eastern Canada. Acting as the owner’s representative, the Project Manager will oversee all phases of the project lifecycle including due diligence, budgeting,…
Added 7 hours ago
Senior Legislative Policy Analyst (Planning & Development Officer 3)
The Government of Nova Scotia
Halifax, NS
…to plan, fund, legislate and monitor to improve access and service delivery. To do this, we’re recruiting leaders at all levels of the organization who embrace a challenge and believe in…
Added 7 hours ago
Sr. Executive Admin. Coordinator/Executive Admin. Coordinator (Future Opportunities Stream)
The Government of Nova Scotia
NS
A strong public service is built on employees who are engaged, forward‑thinking, inspired, and committed. We are seeking a diverse group of Executive Administrative Coordinators to provide…
Added 8 hours ago
Portfolio Administrator
Aviso
Toronto, ON
$70,000 to $80,000 CAD / year
Full-time
Reporting to the Senior Manager, MAP Trading, the Portfolio Administrator is responsible for the daily portfolio administration of Credential's Separately Managed Account (SMA) programs and…
Added 8 hours ago
26AE04 - Lead Risk and Insurance Advisor - Guelph Board Office
Upper Grand District School Board
Guelph, ON
Full-time
Working closely with the Manager of Procurement, the position provides technical guidance to schools, departments, senior administration, insurers, legal counsel, suppliers, brokers, and…
Added 8 hours ago
Divisional Project Coordinator - Program Admin Officer 1-2
The Government of Nova Scotia
Halifax, NS
…Director, Communities, Sport and Recreation (CSR), and its senior leadership…
Added 8 hours ago
Manager HR Information Management
The Government of Nova Scotia
Halifax, NS
Partnerships, Advice and Organizational Enablement: Builds relationships with senior leaders, departments, corporate partners, service providers, and vendors. Provides advice on complex…
Added 9 hours ago
Policy Advisor ISV (Inuit Societal Values)
Government of Nunavut Recruitment
NU · NU, Canada
Full-time
…“Inuit Qaujimajatuqangit” and for furthering ISV in the public service. The Policy Advisor, ISV collaborates regularly with senior management and staff from within Department of Culture and…

Loopio Inc.

Senior Account Manager

Remote, Canada

Pay: $133,000 to $160,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3+ years of experience in a Strategic Account Executive, Account Manager or similar role, preferably in B2B SaaS
Posting language: English
Posted: Sep 23, 2026

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Original job description

Take your career to new heights with Loopio! 🚀✨

Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam.

Loopio is looking for an experienced results-driven, relationship-focused, and process-oriented individual who wants to take their account management to the next level! In this role, you will own the commercial relationship on a portfolio of our existing accounts to focus on driving value and developing deep relationships that will maximize renewal and expansion potentials. You will be partnering closely with our Customer Success Managers, who drive customer adoption, to support renewal discussions and identify strategic expansion opportunities within the Loopio customer base across multiple industry verticals.

You’ll also be joining a rapid-growth company, with endless opportunities to accelerate your career! Are you ready for your next adventure?

Note: This is an existing vacancy on the team

What You’ll Be Doing

Leading end-to-end conversations around Renewal negotiations and Expansion opportunities with your mixed portfolio of Mid-Market & Enterprise customers
Build meaningful relationships with Loopio customers at all levels through engaging emails, phone calls, video and in-person meetings
Map customer organization and develop strategies to increase customer engagement at all levels and identify opportunities including strategic account mapping of your customers in partnership with the CS team
Partner closely with Customer Success Managers to understand customer adoption of Loopio, develop thoughtful pricing strategies, and identify expansion opportunities
Negotiate contract terms and pricing with guidance from relevant internal departments and management
Respond to customer requests for subscriptions and other upgrades outside of their renewal process and provide a high level of service that allows our customers to maximize their success
Present to key stakeholders and executives the value of expanding Loopio’s usage within their organization
Conduct discoveries and online demonstrations of the Loopio platform to additional user groups that may be interested in expanding their Loopio usage
Build engaging “playbooks,” email templates, and meeting frameworks to help support the growth and success of your accounts
Leverage engagement and product data through our Customer Health Score framework and other tools to understand where customer growth opportunities exist and proactively flag risk
Develop creative strategies to increase customer engagement, drive growth, create more relationships within each customer account, and produce Loopio advocates
Conduct regular market research to maintain an updated knowledge of consumers' needs and competitors' activities
Generate pipeline through prospecting and outbounding activities, and partner with Growth Business Development Representative for pipeline creation
Report and maintain an accurate forecast on a monthly/quarterly basis; manage renewal and expansion forecasting meetings and collaboration activities for designated account portfolio
Maintain and update account information in Salesforce; close renewals and expansions in a timely manner and keep track of any contract updates and renewals
License Management - monitor consumption and usage in line with contractual entitlements and identify opportunities for expansion/upsell
Work with and maintain relationships with the various teams at Loopio - Product and Development, Marketing, Sales, CS Teams to communicate customer feedback and priorities
Distill and present insights to our internal teams, including our Senior Leadership Team, on key learnings from working closely with our Enterprise organizations
Occasional travel to support Loopio events or on-site customer meetings. Estimated travel frequency outside of Canada is infrequent.

What You’ll Bring to the Team

3+ years of experience in a Strategic Account Executive, Account Manager or similar role, preferably in B2B SaaS
Experience growing and maintaining relationships with named accounts, which include Global Banks and Fortune 500, globally distributed organizations
Proven track record of developing sales opportunities and managing complex deal cycles
Experience embedding themselves into key accounts, acting as an extension of the customer’s team to drive meaningful business outcomes that support account expansion
Ability to develop relationships with senior leaders and C-level executives
Excellent ability to build cross-functional relationships and a team player
Exceptionally analytical and a keen ability to derive insights from data and reporting
Highly organized; your calendar reminders have calendar reminders
Highly effective communicator, you will be speaking with existing Loopio customers and presenting our solution to broader groups
Highly strategic; you like to understand the big picture, and new ways to drive forward high-level organizational goals
Experience using a dynamic sales tech stack

Where You’ll Work

For this specific role, we are only looking for candidates based in the Greater Toronto Area. This ensures optimal timezone overlap with our customers located in other regions.
Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from.
Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru).

The majority of our team is based in ON and BC, which means these employees live and work remotely within a 300km radius of Toronto (within Ontario) and Vancouver (Within BC).
We offer flexible co-working locations available to Loopers in ON and BC. Those based in ON have the option of working out of our convenient co-working space located in the heart of Downtown Toronto and a 12-minute walk from Union Station. BC Loopers have the option to work centrally in Vancouver. It is whatever works best for you!
You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday
We encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You’ll ♥️ Working at Loopio

Your manager supports your development by providing ongoing feedback and regular 1-on-1s, we leverage Lattice for our 1:1s and performance conversations
You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity, with a dedicated professional mastery allowance for more learning support!
We’re an AI-forward company and weWe encourage experimentation and innovative thinking, especially when it comes to leveraging AI & Automation to drive business impact.
You’ll receive structured sales onboarding created by our Revenue Enablement team during your ramp period to ensure you are set up for success.
We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio.
We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up.

You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment.
Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam!

Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round.
You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business.

Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description - particularly members of underrepresented groups.

Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table.

AI in Recruitment 👩🏻‍💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, transcription and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines

AI Usage in Interviews 🤖 The Loopio interview process is designed to help us better understand your professional experiences, as well as your unique perspective and approach to delivery and collaboration. To ensure a fair and accurate assessment, we expect candidates to refrain from using AI-generated content to produce responses to our interview questions during the live interview, as our goal is to evaluate your own knowledge and problem-solving abilities - not those of an AI assistant. If AI-generated responses are identified during the interview, Loopio reserves the right to disqualify candidates from the interview process.

For specific roles that include a take-home assignment, our AI Interviewee Policy allows the use of AI for initial support; however, the final submission must be a true reflection of your personal insights, skills and decision-making.

Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team (work@loopio.com) should you require accommodations at any point during our virtual interview processes.

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More about this job

Responsibilities

You will manage a portfolio of Mid-Market and Enterprise accounts to drive renewals, expansion opportunities, and long-term customer value. This involves partnering with Customer Success Managers to map organizations, negotiate contracts, and present strategic growth plans to key stakeholders.

Requirements

Candidates must have 3+ years of experience in a Strategic Account Executive or Account Manager role, preferably within a B2B SaaS environment. You should possess a proven track record of managing complex deal cycles and building relationships with senior leaders at large-scale organizations.

Skills

Account management
SaaS
Renewal negotiations
Strategic account mapping
Pricing strategies
Contract negotiation
Salesforce
Data analysis
Relationship building
Customer success
Forecasting
Prospecting
Market research
Communication
Cross-functional collaboration
Strategic planning

Benefits

Health and wellness benefits
Equity
Commission
Professional mastery allowance
MacBook laptop
Phone and internet subsidy
Work-from-home budget

Remote locations

Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Remote locations (standardized)

Toronto, Ontario, Canada
Vancouver, British Columbia, Canada

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Account Management
B2B
Salesforce
Customer Success
Renewal
Expansion
Enterprise
Mid-Market
Contract Negotiation
Strategic Account Mapping
Forecasting
Prospecting
Market Research
Data Analysis
Customer Health Score
Pricing Strategy
Remote-first
Fortune 500
Global Banks
AI
Automation
Pipeline Generation
Stakeholder Management
Cross-functional
Revenue Enablement
Customer Advocacy
Subscription Management
Business Development
Strategic Planning

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