Jobs in Canada

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Added 51 mins ago
IF
Business Readiness Analyst
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Provide mentorship, coaching, and guidance to Associate Business Readiness Leads and junior team members.
Added 51 mins ago
IF
Business Readiness Analyst
International Financial Data Services (IFDS)
Toronto, ON
- Full-time
Provide mentorship, coaching, and guidance to Associate Business Readiness Leads and junior team members.
Added 1 hour ago
FB
Junior Data Analys
F&B Business News
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…
Added 3 hours ago
FB
Junior Data Analys
F&B Business News
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…
Added 3 hours ago
LT
Cloud Support Analyst (Senior & Lead)
Lorven Technologies Inc.
Toronto, ON
- Contract
The Cloud Support Analyst (Senior / Lead) is responsible for providing advanced Level 2 and Level 3 production application support, incident resolution, and operational stability for Client…
Added 3 hours ago
W
Health and Benefits Senior Financial Analyst
WTW
Calgary, AB
- Full-time
Life and Health license required within 180 days of joining
Added 3 hours ago
LT
Cloud Support Analyst (SENIOR& LEAD)
Lorven Technologies Inc.
Toronto, ON
- Contract
Our client is looking Cloud Support Analyst (SENIOR & LEAD) for Long Term project in Toronto, ON (Hybrid) Below is the detail requirement.
Added 19 hours ago
FR
Corporate, Infrastructure & Project Finance Group, Energy (Midstream), Associate Director- Toronto
Fitch Ratings
Toronto, ON
- Full-time
Fitch Ratings is seeking a senior credit analyst with 5+ years of solid corporate finance experience in the Midstream and broader Energy sector. The primary responsibilities of the…
Added 20 hours ago
VC
Junior Financial Analyst
Valard Construction
AB · Edmonton, Alberta
- Full-time
* Applicants must have legal authorization to work in Canada with no restrictions
Added 20 hours ago
CT
Junior Treasury Analyst - (6 Month Contract)
Canadian Tire Corporation
Toronto, ON
- Full-time
The Junior Treasury Analyst is a temporary contract role that provides hands-on experience across funding, liquidity, cash management, credit analysis, financial risk management, and…
Added 20 hours ago
B
Data Analyst, Winter 2027 (Co-o/Internship) - 8 months
BMO
Toronto, ON · YNG
- Full-time
May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
Added 20 hours ago
VC
Junior Financial Analyst
Valard Construction
AB · Edmonton, AB
- Full-time
Applicants must have legal authorization to work in Canada with no restrictions
Added 21 hours ago
SL
Student, Junior Financial Analyst (Winter 2027)
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Currently enrolled in a university or college program in Accounting, Finance, Business, or a related field.
Added 21 hours ago
Manager, Canadian Tax Reporting
Questrade Financial Group
Toronto, ON
Work-life balance in a hybrid environment with at least 3 days in office
Added 22 hours ago
AV
Junior Financial Analyst
Atlas Van Lines (Canada) Ltd.
Oakville, ON
- Full-time
Hybrid work 3 days in office/2 days remote possible
Added 22 hours ago
C
*Engineering Lead Analyst - CONVERSION*
Citi
Mississauga, ON
- Full-time
Added 23 hours ago
FI
Senior Business Analyst
FP Inc.
Toronto, ON
- $60 to $76 CAD / hour
- Contract
Provide guidance and support to build the capabilities of the junior BAs and participate in the BA Chapters, encouraging knowledge sharing and learning across the entire BA practice
Added 23 hours ago
Corporate, Infrastructure & Project Finance Group, Energy (Midstream), Associate Director- Toronto
Fitch Group
Toronto, ON
Fitch Ratings is seeking a senior credit analyst with 5+ years of solid corporate finance experience in the Midstream and broader Energy sector. The primary responsibilities of the…
Added 1 day ago
Senior Tax Analyst, Indirect Tax
Lyft
Toronto, ON
Lyft is looking for a talented, tech-savvy tax accountant to join our growing Tax Team. As a Senior Tax Analyst, you will report to the Tax Manager and take full ownership of indirect tax…
Added 1 day ago
KC
Junior Funding Analyst, Investment Management
KV Capital
AB · Edmonton, AB
- Full-time
Reporting to the Director, Investment Management, the Junior Funding Analyst, Investment Management is responsible for conducting thorough review of funding conditions, preparing draws for…
Added 1 day ago
D-
Analyste Principal de Données
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
Bilinguisme (Français requis, Anglais fonctionnel) · Bilingualism (French required, English functional)
Added 1 day ago
R
Senior Business Analyst – Mobile Banking Team
Raise
Toronto, ON
- Full-time
We at Raise are hiring a Senior Business Analyst – Mobile Banking Team for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to…
Added 1 day ago
R
Analyste métier senior – Équipe de banque mobile/ Senior Business Analyst – Mobile Banking Team
Raise
Montreal, QC
- Contract
Senior Business Analyst – Mobile Banking Team
Added 1 day ago
LC
Business Analyst, Junior
Linamar Corporation
Guelph, ON
- Full-time
Job Title: Business Analyst, Junior (Financial Systems Team)
Added 1 day ago
IO
Senior Financial Analyst
Irving Oil
Saint John, NB
- Full-time
As a Senior Financial Analyst, you will be a key member of our finance team supporting the Chief Financial Officer and Refining & Supply Operations. Your focus will be on providing…

Lorven Technologies Inc.

Cloud Support Analyst (SENIOR& LEAD)

Toronto, ON, Canada

Contract

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Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Our client is looking Cloud Support Analyst (SENIOR & LEAD) for Long Term project in Toronto, ON (Hybrid) Below is the detail requirement.

Cloud Support Analyst (SENIOR& LEAD)

Location: Toronto, ON / Ottawa, ON, Canada (Hybrid)

Domain: Enterprise SaaS | Banking & Financial Technology | Production Support

Summary

The Cloud SupportAnalyst (Senior / Lead) is responsible for providing advancedLevel 2 and Level 3 production application support, incident resolution, and operational stability for Zafin’s enterprise SaaS banking platform. Serving as the primary technical escalation point for Tier-1 banking clients, this role investigates and resolves complex functional, technical, and environment-level defects, performs detailed root-cause analysis (RCA), monitors cloud-hosted systems, and partners closely with Cloud Operations, Engineering, and Client Delivery squads to ensure strict adherence to client SLAs. At the Lead level, this role drives major incident management bridge calls, mentors junior support analysts, and defines operational support runbooks.

CoreCompetencies

Technical Application Support:L2/L3 SaaS Support| Production DefectTriage | Log Analysis & Troubleshooting | Incident Lifecycle Management | Root Cause Analysis (RCA)
Data Investigation &Database Support: Complex SQL Querying | Data Integrity Reconciliation | Batch Job Execution | Transactional Failure Troubleshooting
Cloud & PlatformOperations: Microsoft Azure Services | Containerized Workloads (AKS / Kubernetes basics) | Linux OS Troubleshooting | Health & Metric Monitoring
API & Integration Triage: REST APIs | Microservices Interconnectivity | Postman/ Payload Inspection | Webhook & Integration Failure Analysis
ITSM & Escalation Governance: SLA & SLO Governance | Major IncidentCoordination

| JIRA Service Management / ServiceNow | Cross-Functional BridgeLeadership | Mentorship & Runbooks

KeyResponsibilities

L2/L3 Production Defect Resolution & Troubleshooting

Investigate, reproduce, and resolve criticalproduction defects, data discrepancies, and platform anomalies reported by Tier-1 banking clients.
Analyze application, platform, and infrastructure logs (using KQL, Log Analytics, and Linux CLI tools) to isolate points of failure across distributed cloud microservices.
Validate API calls, inspecting JSON/XMLpayloads and HTTP response status codes via Postman or terminal utilities to troubleshoot integration failures.

Database & Data PipelineInvestigation

Execute advanced SQL queries acrossrelational databases (PostgreSQL, Oracle, SQL Server) to verify backend transaction states and perform source-to-target data reconciliation.
Troubleshoot failures within batch processing workflows, scheduled data pipelines, and downstream interface feeds.

Incident Governance & Client Communication

Ensure strict adherence to contractual Mean Time to Respond (MTTR)and resolution SLAs for high-priority incidents (Sev-1 / Sev-2).
Author detailed, client-facing Root Cause Analysis(RCA) reports, post-mortem summaries, and preventive remediation recommendations.
Participate in scheduled rotational 24/7 on-callschedules to supportbusiness-critical production escalations.

Leadership & Operational Excellence (Lead-Specific)

Lead major incidentbridge calls, coordinating cross-functional squads (DevOps,Cloud Ops, Core Engineering, Product) toward rapid incident mitigation.
Create and standardize technical SOPs, triageworkflows, and operational runbooks to optimize Tier-1/Tier-2 support efficiency.
Mentor and train junior cloud support analystson product domain logic, advanced troubleshooting methodologies, and enterprise client handling.

Requirements & Qualifications

Experience & Education:

Senior: 5+ yearsof progressive technical application or cloudsupport experience (L2/L3) in enterprise SaaS or cloud-hosted platforms.
Lead: 8+ yearsof support engineering experience, including demonstrated leadership managing major incident bridges and mentoring junior engineers.
Direct domain background in Banking, FinTech,Payments, or Regulated Financial Services is strongly preferred.
Bachelor’s degreein Computer Science,Information Technology, ComputerEngineering, or equivalent practical experience.

Core Technical Skills:

Strong hands-on proficiency with Microsoft Azure cloud-native services,diagnostics, and monitoring tools.
Advanced SQL scriptingabilities to performin-depth data audits,complex queries, and transactional investigations.
Solid Linux command-line capabilities (shell scripting, log searching, permission management, process inspection).
Strong working knowledgeof REST APIs and web servicing concepts,including payload validation using Postman.
Solid grounding in ITIL concepts(Incident, Problem, and Change Management).

Nice-to-Have Skills:

Professional certifications: Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104), or ITIL v3/v4 Foundation.
Basic familiarity readingJava or modernfront-end application code during deep-dive debugging.
Awareness of container environments (Kubernetes/AKS commandsand pod troubleshooting).

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More about this job

Responsibilities

Investigate and resolve complex production defects, data discrepancies, and integration failures across a cloud-hosted banking SaaS platform, while monitoring systems and meeting client SLAs. At the Lead level, coordinate major incident response, produce client-facing root-cause reports, and develop support runbooks while mentoring junior analysts.

Requirements

The Senior role requires at least five years of L2/L3 application or cloud support experience, while the Lead role requires at least eight years and experience leading incident bridges and mentoring engineers. Candidates should have strong Azure, SQL, Linux, REST API, and ITIL knowledge; banking or financial technology experience and a relevant bachelor's degree or equivalent practical experience are specified.

Skills

L2/L3 Production Support
Incident Management
Root Cause Analysis
SQL
Microsoft Azure
Linux Troubleshooting
REST APIs
Postman
Log Analysis
Data Reconciliation
Batch Processing
Kubernetes
SLA Governance
Major Incident Coordination
ITIL
Technical Mentorship

Visa sponsorship

Not detected in the job text

Keywords

Enterprise SaaS
Banking
Financial Technology
Production Support
L2/L3 Support
Microsoft Azure
Azure Log Analytics
KQL
SQL
PostgreSQL
Oracle
SQL Server
Linux
REST APIs
Postman
JSON
XML
Kubernetes
AKS
ITIL
JIRA Service Management
ServiceNow
Incident Management
Root Cause Analysis
SLA
SLO
Batch Processing
Data Reconciliation
Azure AZ-900
Azure AZ-104

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Work requirements

Jobs in Canada