CloudOperations Engineer (SENIOR/ LEVEL II)

Our client is looking Cloud Operations Engineer (SENIOR / LEVEL II) for Long Term project in Toronto, ON (Hybrid) Below is the detail requirement.

CloudOperations Engineer (SENIOR/ LEVEL II)

Location:Toronto, ON, Canada (Hybrid)

Domain: Enterprise SaaS | Banking & Financial Technology | Cloud-Native Infrastructure

Summary

The Cloud Operations Engineer (Senior / Level II) is responsible for deploying, maintaining, and optimizing enterprise Microsoft Azure SaaS infrastructure and platform services for Tier-1 regulated banking clients. Reporting within the Cloud Operations organization, this role enforces cloud reliability, automates deployments using Infrastructure as Code (Terraform), manages containerized workloads on Kubernetes (AKS), supports CI/CD pipelines in Azure DevOps, and drives high availability, disaster recovery, and Level 3 production incident resolution.

CoreCompetencies

• Cloud Infrastructure & SaaS Operations: Azure Cloud Administration | SaaS Availability (99.9%+) | High Availability & Resiliency | Disaster Recovery(DR) Testing | Capacity & Cost Optimization
• Infrastructure as Code & Automation: Terraform (HCL) | Modular IaC Delivery | Automated Provisioning | Configuration DriftManagement | Scripting (Bash, Python, PowerShell)
• Containerization & Orchestration: Azure Kubernetes Service(AKS) | Kubernetes Cluster Operations | Ingress & Networking | Container Lifecycle Management
• CI/CD & DeliveryEnablement: Azure DevOps(Pipelines) | Continuous Integration / Continuous Deployment | Artifact Governance | Quality & Security Automation Gates
• Observability & IncidentGovernance: L3 IncidentTroubleshooting | Root Cause Analysis (RCA) Sessions | Azure Monitor / Log Analytics | On-Call / Roster-Based Escalations | Runbook Authoring

KeyResponsibilities

1. Cloud Provisioning & Infrastructure as Code (IaC)

• Deploy, maintain, and optimize secure,scalable Azure-based infrastructure supporting mission-critical enterprise banking SaaS platforms.
• Author, refactor, and maintain modularInfrastructure as Code (IaC) usingTerraform to ensure consistent, repeatable environments across Non-Prod and Production.
• Streamline deployment velocityand infrastructure repeatability by building and supporting automated CI/CD release pipelines using Azure DevOps.

1. Container Platform& Systems Administration

• Manage, operate, and troubleshoot containerized microservices and workloadsrunning on Azure Kubernetes Service (AKS).
• Perform enterprise Linuxsystem administration, managingOS configurations, performance tuning, and access controls.
• Automate recurring operational tasks, health checks,and routine systemadministration using Bash, Python, or PowerShell.

1. Observability, IncidentManagement & Resiliency

• Provide Level 3 production supportand lead root-cause analysis (RCA) investigations to resolve complex cloud platform incidents and prevent recurrence.
• Configure proactive monitoring, alerting rules, and telemetry dashboards using Azure Monitor, Log Analytics, and Application Insights.
• Execute high-availability architecture standards, business continuity procedures, and regular disaster recovery (DR) testing for regulated financial institutions.
• Participate in scheduledon-call and roster-based operational rotations (including off-hours and weekend escalations when critical).

Requirements & Qualifications

Experience & Education:

• 5+ years of progressive experience in Cloud Operations, DevOps, or Cloud InfrastructureEngineering, with dedicated hands-on experience operating production Microsoft Azure environments.
• Proven track recordsupporting multi-tenant enterprise SaaS or mission-critical platforms (experience in Banking, FinTech, or regulated industries preferred).
• Bachelor’s degree in Computer Science,Engineering, Information Technology, or equivalent practical experience.

Core Technical Skills:

• Solid hands-on experience using Terraform forautomated cloud infrastructure provisioning and configuration management.
• Strong working knowledge of Kubernetes / Azure Kubernetes Service (AKS) and container lifecycle operations.
• Practical experience designing, building, and troubleshooting CI/CD pipelines via Azure DevOps.
• Strong Linux administration capabilities and scripting expertise in Bash,Python, or PowerShell.
• Experience facilitating post-incident reviews, RCAs, and building operational runbooks.

Nice-to-Have Skills:

• Professional cloud credentials: Microsoft Certified: AzureAdministrator Associate (AZ-104), HashiCorp Certified: Terraform Associate, or Certified Kubernetes Administrator (CKA).
• Exposure to multi-cloud platforms (AWS / GCP) or configuration tools like Ansible.
• Familiarity with advancedobservability suites (Datadog, Grafana, Prometheus).