Enterprise Content Management Consultant
- Toronto, ON, Canada
Contract
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Job details
- Job type
- Contract
- Apply by
- Experience
- Experience: 6+ years
- Posting language
- English
- Posted
Original job description
Job Title: OpenText xPression Developer
Location: Mississauga, ON
Experience: 6+ years
Primary Skill: OpenText xPression / Customer Communications Management (CCM)
Responsibilities
- Design, develop, modify, and maintain enterprise customer communication templates using OpenText xPression.
- Develop complex documents such as policy documents, welcome letters, claims communications, statements, bills, forms, and correspondence.
- Work with xDesign/xDDesign, xAdmin and xDashboard for template development and administration.
- Translate business and functional requirements into technical designs and reusable document components.
- Build document elements including conditional content, tables, nested tables, images/logos, headers, barcodes and other dynamic components.
- Integrate templates with enterprise data sources and ensure accurate data mapping and document generation.
- Support document output for customer viewing, printing and mailing.
- Perform unit testing, defect resolution, troubleshooting and production support.
- Participate across the SDLC, including requirements analysis, design, development, testing and implementation.
- Collaborate with business analysts, QA, application teams and business stakeholders.
Required Skills
- Strong hands-on experience with OpenText xPression.
- Good knowledge of xDesign/xDDesign, xAdmin and xDashboard.
- Experience developing complex dynamic document templates.
- Knowledge of XML/data structures and document composition concepts.
- Strong troubleshooting and analytical skills.
- Understanding of SDLC and testing practices.
- Good communication and stakeholder-management skills.
Good to Have
- OpenText Exstream knowledge or xPression-to-Exstream migration experience. Recent xPression roles specifically include migration of notices, forms and templates to Exstream.
- Insurance-domain experience.
- Accessibility experience involving PDF/UA or WCAG.
- Experience supporting high-volume customer communication/document-generation environments.
More about this job
Responsibilities
Design, develop, and maintain complex, dynamic customer communication templates in OpenText xPression, integrating enterprise data and supporting customer viewing, printing, and mailing. Participate throughout the SDLC, including requirements analysis, testing, implementation, defect resolution, and production support, while collaborating with business and technical stakeholders.
Requirements
Requires 6+ years of experience and strong hands-on expertise with OpenText xPression, including its design and administration tools, complex document templates, XML/data structures, and document composition. Candidates should have strong analytical and troubleshooting skills, understand SDLC and testing practices, and communicate effectively; Exstream, insurance, accessibility, and high-volume communications experience are advantageous.
Skills
- OpenText xPression
- xDesign/xDDesign
- xAdmin
- xDashboard
- Dynamic Document Templates
- XML
- Data Mapping
- Document Composition
- Template Development
- Unit Testing
- Troubleshooting
- SDLC
- OpenText Exstream
- Insurance Domain
- PDF/UA and WCAG Accessibility
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Consulting
Keywords
- OpenText xPression
- OpenText Exstream
- xDesign
- xDDesign
- xAdmin
- xDashboard
- Dynamic Document Templates
- Document Composition
- XML
- Data Mapping
- Conditional Content
- Document Generation
- Customer Communications
- Unit Testing
- Defect Resolution
- Production Support
- SDLC
- Requirements Analysis
- Template Migration
- Insurance
- PDF/UA
- WCAG
- High-Volume Environments